You understand that misuse of 911 is a criminal charge, right? >> Hold on. Hold on. Hold on. >> Hold on. We're past all that. >> This is Madison Heath. She called 911 five times in one night, got warned by police, called again anyway, then lied to officers faces while her own phone [music] rang in her hand. At 2:47 a.m., Fort Meyers police are back at the Marriott on Metro Parkway, responding to two more 911 hang-up calls from the same number. It's the second time they've been called there that night. Around 2:00 a.m., officers had already responded to three separate calls from the same woman, found no emergency, and warned her that 911 is for legitimate emergencies only. Somebody passed that drunk to eat the food. >> Fort Myers Police Department. >> Same thing. >> Fort Myers Police, come to the door, please. >> Do y'all have a like a mechanism to unlock that? I got the thing for the little hanger thing that can get >> for Myers Police Department. Come to the door, please. >> When 911 calls come in as hang-ups, officers can't simply walk away without confirmation that no one needs help on the other side of that door. They have a legal obligation to make contact. >> Police department, we're going to open the door. >> Yes, we are. I'm tired of this. I don't know how to do it. I'll let you do a search. >> Oh, you don't? I'm I'm not I'm not a pro at this either. It goes under the door and then up. >> I don't know how they got it open before. >> Did they get it open just a few minutes ago? >> Yes. Yes, they did. Yes. >> Under Florida Statute 365172, misusing 911 after a warning isn't just a nuisance, it's a chargeable offense. Slow seed door. And I walk myself out. You got that key. >> Sorry, I was sleeping. >> All right. >> Um, do you need a stopper or anything? I have a I have a thing. >> Can you go grab your phone for me, please? >> Oh, yeah. I mean, it's it's been locked. >> Hey, sorry. This is I don't know. Can you grab your phone real quick? >> Yeah. >> Yes. >> Is there anyone else in here? No, you can come come and look for yourself, please. >> So you can make sure like No, like come and look for yourself. I'm looking. >> Yes, ma'am. We finally made contact. >> I got you. Well, I'll figure something out for you. I appreciate you. >> So, do you realize you've called 911 the amount of time that you called him? >> Um, I called once on accident. >> The once on >> Is there any reason you're calling? Cuz you didn't just call them once. You called them five times. >> Yes. And I know it's your phone number because I just called it and it rang. >> Um I mean, can I look at my phone and show them to you that it has not been five times? >> Is there any reason you're calling 911 so much or calling 911 at all? >> No. There you go. >> Slur speech, dilated pupils, instability while standing. Officers aren't just watching Madison. They are documenting a checklist of impairment. Combined with the five unanswered calls and the prior warning, the puzzle pieces are coming together. What they are building here second by second is probable cause. >> 911. 911. 911. 911. And then you called earlier in the night, too. I mean, I had my appendix removed. >> You need to go to the hospital. >> I mean, I'm I don't want to is a thing, >> but I feel like I have to. >> Why do you feel like you have to? >> Because I have pain and stuff like that, but I don't want to. >> How long ago did you get it removed? >> Less than two weeks ago. You need to look through everything. Like, take your flashlight through everything. >> Is it just Is it just because you've been drinking so much? Is that why you're calling 911 and don't know why? >> No. I I No. No. >> There's a reason for it. I don't I don't know why you're lying to me. I just showed you that you've called us that night. >> I I woke up in a Okay, I'll be honest with you. >> Please. >> I woke up. >> Go ahead. >> I woke up in a dream. Um, okay. Can I explain something first? >> Sure. >> Okay. So, I've grown up. I've grown up with two jet skis. My dad customized a boat for us. My dad customized my twin brother's boat like we've grown up like in quotation bridge. >> Do you know where you are right now? >> I play what? >> Do you know where you are? >> Yeah. Where are you? >> A hotel. >> Where? >> Uh couldn't tell you exactly. >> Do you know what city you're in? >> Yeah. >> What city? >> Uh Fort Meyers. >> Who's the president? >> Donald J. Trump. >> Okay. Uh, if I had if I had if I had five quarters, >> how much money would that be in dollars? >> $1.25. >> Okay. You understand that misuse of 911 is a criminal charge, right? >> Um, I didn't mean to. >> And you've been there. You don't accidentally misuse 911. I've never accidentally called 911. >> I I can show you that I didn't mean to. Like, obviously, you guys have tried to get into it. Like, I was >> Yeah. So, me banging on your door, you pretending to be asleep is irrelevant. Me banging on your door is >> pretending. That's what you're putting in. >> Turn around and put your hands behind your back. >> No, >> we're not doing this. We're not doing this. >> Turn around and put your hands behind your back. You are under arrest for what? >> No. Stop. >> No, we're not going to do this. >> It's going to be another charge. Calm down. >> Take a deep breath. >> This is an additional charge. Let him put the cuffs on you peacefully. >> Okay. Can I talk to them? >> Who Who do you need to talk to? We are them. >> No. >> Um, >> I can I can talk to you real quick. >> What do you want to talk about? >> Um, I just had >> I'm sitting down. Stand up. >> Sorry. I just had my appendix recently. >> Let's go. Let's go talk in the hallway. >> You have an idea. Let's go talk in the hallway. >> Okay. >> Sir, do you have a policy like with your like tenants belongings for like >> What do you want to talk about? Um, I just had my appendix removed. I have everything against me. I just got >> So that means because you had your appendix removed, what have you taken today? >> Um, the door real quick. >> Have you drank today? >> A lot. >> No, >> a lot. >> No, I will show. >> You can barely stand up. And I You don't need to show me. There's There's There's 50. I stay right there. >> I'll show you. >> What are you going to do? Show me all the empty shooters in there. I've seen them. >> You just continuously lied to us since we got here. >> Yeah, I did have empty shooters. >> And you called the police five times. >> But I was sleeping. >> That's You don't call the police while you're sleeping? >> Where's your ID? >> What? >> I don't expect you to remember, but maybe you do. Where's your identification? >> I don't have one. >> I'll be completely honest with you. >> You haven't been honest at all. Let's go down the hallway, please. >> We're We're going to my cop car. Come on. Can I Can I call my parents? >> No, you cannot. >> You're an adult. >> Why? Okay. Stop. Stop. Stop. >> We're not doing this. We're walking. >> Stop. Why am I going to your car? >> I told you already. >> Oh. Okay. Stop. Stop. Stop. Stop. Stop. Stop. Stop. Stop. >> Nope. We're not stopping. >> Sorry. I'm sorry. I'm sorry. I'm sorry. Stop. Please walk. >> I will. I will. I will. I will. If you let me my arms be. Please. Please. Please. Please. Please. Please, please, please, please. Ouch. >> I'm going to carry you by your arms. It's going to be a lot more uncomfortable. Uh, >> can you can you stop? Stop. Stop. Stop. Stop. >> We're not stopping. >> Can you? >> Madison's phone is now evidence. The very tool used to commit the offense. But as the cuffs go on, she resists, instantly adding a second criminal charge. Five calls. That's the number that started all of this. Each dial sent officers, firefighters, and paramedics rushing to a hotel where nothing was wrong. Pulling lifesaving resources away from real emergencies. >> You have anything in your own? >> No. >> Are you sure? >> Here's I'm going to do a back in my right pocket. >> Your phone's in your right pocket. Okay. Anything else? >> No. The reason I asked is if you admit I get into the jail. >> There's anything alcohol, weed, anything like that that doesn't we don't care about right now that I'm going to throw in the trash. We get to the jail is a felony. You understand that? >> No, nothing. >> Okay. >> I'm going to ask why are you >> you're being placed under arrest? >> Because >> for misuse be because why is misuse of 911? >> Hold on. Hold on. >> We're not Hold on. We're past all that. >> Put your feet in the car. Act like an adult. >> My reason is why are you arresting me? What's your reason? >> Because I was sleeping. I have proof that I was sleeping. >> I have proof that you called 911 five times. >> Hey, hey, hey, hey, hey, hey. >> Yes. Um, can I show you that I've been arrested recently and show you and I'll do >> and I will do anything cuz I was trying to go to the hospital. >> Hey Madison, the nurse is going to ask you a couple questions. Okay. >> Okay. >> Step on out for me. >> Yep. >> Madison Heath's night ended inside a cell at the Lee County Jail. She was officially charged with misuse of 911 and resisting an officer without violence. According to police, what started as simple non-emergency calls quickly escalated when she refused commands and physically fought against the handcuffs. Her cell phone remains in police custody, held as evidence for the five phantom emergencies that forced an entire city's first responders to rush to an empty hotel room.