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On March 17th, [music] 2024, officers responded to a bath in Bodyworks for a call of retail theft. >> Hello. >> Sorry about that. >> Oh, no worries. >> How you doing? >> Good. >> All right. So, what's going on or what happened with >> Did somebody know a customer? >> Oh, [laughter] >> it's them. >> Oh, because she saw though. >> We didn't call them. We didn't call. >> They didn't take anything. We didn't call. We promise. No, we didn't. A customer told us that they were going to call. >> She one of the girls called. One of the girls she saw, >> but we never called. >> So customer. >> Okay. Okay. I need one person to talk at a time right now. >> One of the customers came and told me that she used to work for a retail company. She's like this and this. I can tell that they're already they're stealing. I was like, "Thank you for letting me know. We're already aware." >> Hey. Huh? >> Hi. Did he tell you to come in here or >> No, I'm trying to figure out what is they all whispering about and saying. >> Okay. Can you step outside for me? I'm trying to figure that out with them right now. Okay. >> Why they got to whisper behind people back? Okay. >> No, they have. They was doing it all while we was in the store. >> Okay. All right. Well, I'm trying. I'm trying to talk to them to figure it out. Okay. Well, you're not letting me do my job now. Can you please step outside so I can talk to them? And then I will come explain everything to you. Okay. But I got to talk to them first. >> They wanted to give me a sample. >> Okay. All right. I'll figure it all out. I promise. I promise. >> Okay. you were saying. >> So, one of the ladies, blue swagger, I do remember her. She does look for a manager because I know even she's like even she saw she's like I saw them put stuff in their bag and I was trying to look for a manager like to see if we could do something because someone >> someone that wasn't a worker saw them. So, I'm guessing that's the lady that called. >> Okay. >> But she told me before she left, she's like, "I just want to let you guys know I'm going to call my cops so they can deal with them." >> Yeah. Cuz you said that's what she told me before she walked. You said you guys can't call the cops. >> Do they have >> interesting? Okay. So, what? So, we think that they put stuff in the bag, did a exchange, and didn't >> they did they took stuff from our wall? >> Our walls, our gift sets, our >> Okay. But so then did they go up to the front and like exchange something >> to change? But we know they were took it. So, she was upset right now that we changed the prices, which we did because she wasn't going to get merch full price merchandise for something she tried to steal. Okay. >> So, did they I I'm trying to just figure. So, they walked in with merchandise, took more merchandise from over there, and then went to the front and tried to exchange. >> Yeah, they were grabbing candles. They was grabbing a bunch of stuff. >> Okay. >> Do you guys do any transaction exchange? Anything? >> They were they were dealing with them. I don't know why they end up taking and not taking because they weren't happy with what they were getting back. Okay. >> I was just trying to acknowledge them every time they were in the round. I was like, "Oh, do you need any help?" And they're like, "Nope." I'm like, "Gotcha." Okay. Well, I will go see what they got. So, what? Yeah. I'll need to figure out what any transaction that did happen up front. What? Like what if they exchanged something, if they bought something, whatever they did do at the register. >> So, what merchandise they exchange? I mean, how is that how is that going to help? Because I need to know what I we have to be able to look in their bags and figure out what Yeah. what they bought, what they came in with. Like I got to Otherwise, I don't know what they stole. There's no way. >> Can I just talk to you over here? Just want to >> You can set those down if you don't want to carry them. They look heavy. >> Okay. All right. So, you said that you're you're admitting to to doing something. What happened in the store? >> Well, $5 a portion. >> What's >> $5 a portion? $54. I don't know. >> I paid I paid I thought I paid with a money. >> Okay. What What did you go into the store with? >> With >> Well, I right here. Yes, we was returning a lot of stuff >> and I purchased some stuff separately with a gift card because I wanted it done separately. She rung up my stuff with my gift card. Then when they went to return my other stuff, she rung everything up for $5 cuz I didn't have a receipt for it. So she rung everything up for $5. I'm probably why you trying to give me $5 for everything? And I told her I'm not going to take no $5 for it because I put this stuff in my baskets and been selling it for the last 15 years. So I know you how is everything $5? Every single item you just put $5. So basically she wanted to rip me off. I told her I'm taking all my stuff back and to put the stuff I purchased back on my car is what I told her. >> I gave her like she put it back on the car and I only >> and she put it back on this card right here. >> Okay. So, what if there's footage or witness saying that you guys put some of this merchandise you took off the shelf and it wasn't involved in any transaction? So, is there any merchandise in there that you didn't pay for or that you, you know, wasn't involved in a transaction? >> Well, I was exchanging for, but I didn't want to limit. >> Yeah. So, obviously, there's some things that weren't exchanged. You guys have a lot of merchandise. So, I'm saying, did any of this merchandise come from the shelves in there? >> The only thing came from the shelves is what they rung up right here. And then they rung up a whole bunch of stuff. >> So, you're saying this came from this store, correct? >> They run Kiss Candles up separately. And then they round up a whole bunch of stuff for me and then I returned it and told them to put it back on my car. >> Okay. And so they left it. You left it at the front? >> Yes. I told them to This is all of the stuff I was bringing back. >> All the stuff you're bringing back. Is it okay if I look in there? >> No. >> Okay. Well, there's a good chance we're going to have to look in there cuz it looks like that might be some of the items that they're saying that you guys took from the shelf in there and put into your bag. >> What they say we took? >> Or some gift sets in there. >> I don't have any gift sets. >> That's a lie. Okay, >> that's a lot. This is all online to return to. So, and then I have receipts for the gift sets that I was returning. So, >> okay. Do you guys So, you do you like buy a lot of this stuff and then you like resell it or something? >> Yeah, I make bags and I've been making bags. >> Gotcha. Okay. >> Um, let me have you guys hang tight. I'm going to go talk to him again and try and figure out >> exactly what's >> And then my my partner also was here. She bought stuff, too. Okay. >> Yeah, I got you. >> That was done on the factory. >> They have like four or five different bags. >> So, in the big one that he had, the strawberry one is where he was loading all the gift sets. >> Gotcha. Okay. And that is the only thing we're worried about is the gift sets. They cuz they have a lot of merchandise. So, it's trying to figure out what did they walk in with >> exchanges and after a certain amount of time like there's certain we kind of I we scan it to tell them what they can get in return and they don't like the answer. And if they don't have the receipts, then they try to >> That's what she was talking about with the $5. Mhm. >> Okay. So, but the gift sets is the only thing we think that they took and didn't. >> Okay. All right. Well, I will go. >> Has she identified herself yet? >> No, I didn't realize we didn't have that. >> I I told Carrie ID. She's refusing. So, we'll just take her for that. >> What do we got in this bag? >> Uh just the bag the bags I came up with. >> All right. All right. Can you just take that stuff out for me so we can make sure that none of it came from inside the store? >> Who is they trying to say to like what is they trying to say >> that you was going to bring back? >> Right. These are the bags that I had already. >> You're saying you came in with those bags >> because it's cheaper now instead of getting a bag to do the box. So >> that picture. >> Okay. So, you're telling me you came into the store with those bags? Yes. >> That you didn't take them off the shelf? >> Yes. >> You have a receipt for those? >> Um, I came to the store just these items. These >> Are these Bath and Body Works products? >> So, you came into the store. Bath and Body Works products. >> Were you looking to return? >> To exchange them. Did you bring that up to them? You you >> now they talking about because he was over there looking at him. That's because we was matching the prices for what they was trying to tell us. When she returned the bag, she rugged the bags up for $5 and I think $125. I told him, "Go over there and see how much they is." >> Mhm. >> And then I told her to We didn't want I didn't I told her to put on my stuff. >> Let's just You told my my boss that you know she wasn't involved. Just be honest. Did you take these off the shelf and put them in your bag? >> No. >> Okay. Cuz we've got someone saying, "Did you have them in your bag? It matches with the ones missing off there. This is going to get sorted out so much quicker for Dishonest, you know." >> Well, I mean, no, I bet I'd say. >> Okay. >> Do you actually have your ID on you? >> I don't have I imagine you today's purchases and you don't have any. >> All right. We're going to bring these in the store. >> Get this sort out. Figure off. These came from this store. >> Do you guys, when you ring these up, are you able to see that they're from this store or just >> No, they all match the same price. >> Yeah, they'll match, >> right? Are you able to ring these up and get a receipt by any chance? Just showing the value of them. >> Like, believe me, >> just like a training receipt to show the retail value. I'm just super excited that you guys, a customer called and you guys were out there as they walked out because we knew from the getgo when you walk in two huge rumpled bags in your arms. >> Well, they know it makes it difficult for us to sort through and figure out, you know, okay, what did you actually >> Exactly. Exactly. And she might have more stuff, too, because the cashier that was helping her was trying to do the return and most gift cards. That one's missing a lotion. >> Falling apart in the bag. So >> wait, they're they're getting arrested though, right? >> $40 a piece basically. >> And then who was it that actually was watching? Um >> well, all of us. We're all going to have a nice watching, but we're all >> Yeah. >> I know somebody said the strawberry bag and they saw him putting it. Was that the person that left? >> No, she's she's there. >> Okay. She's down there. Yeah. >> Strawberry cupcake. >> Yeah, she'll have. >> Okay. But Oh, so >> she has the individual ones, I think. >> Okay. Um, and you saw them putting these into one of their bags. >> Oh, the guy. Yeah. >> Okay. Cuz Yeah, he had a strawberry bag out there. I know you had said. >> So, so yeah, >> you saw him grab these and place them into >> Oh, yeah. He was putting them in there. >> Okay. Um, >> he was just like Could I get your information, please? >> Okay. All right. Can you put your bag on the ground for a second? >> What? >> Okay. You're going to be placed under arrest right now. >> For what? >> For obstructing a retail theft. >> For obstruction? >> Yeah. You gave a false thing to us. My name is >> You keep playing your game. >> Oh my god. You want my picture to prank? You have my ID? I got my ID on my phone. >> And how what retail stuff? What did I feel, man? >> Huh? >> What did I feel? Sir Body Works products. >> What do I feel? You were saying >> I was What? >> Okay. >> I didn't know. My >> Hold on. You're in custody right now, so I can't ask you any questions. So, once we get down to the jail, this officer here will talk to you and interview you, read you your rights, and then she's going to answer your questions for you. >> Wait a minute. What about me? We're going to put it all in this car right here. It's all going to come with you. >> Okay. So, what is they saying I us? >> We're going to write this part. We can talk about it all at the police department. >> Huh? >> We can talk about it at the police department. >> Do you know when I walked in there, I told them to hold my bags, my exchange. So, how am I What did I do? I never even left the register. >> The woman was charged with retail [music] theft and obstructing identification. Thanks for watching today's video. If you haven't already, please like and subscribe for more of our content.

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