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Edit Transcript - When an Entitled Customer Turns a Retail Dispute into Criminal Charges
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When an Entitled Customer Turns a Retail Dispute into Criminal Charges
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on May 22nd 2023 officers responded to a call of a woman causing a disturbance over a refund I never when I came out I didn't steal I just wanted him to give me a replacement for what I wanted but I never I didn't force because if I forced I would have left here and I wouldn't be here right now sir can yes sir you can I'm sorry yes sir you can talk so if you take something absolutely and you didn't pay for it and you're trying to make him give you a refund that means you're trying to force him to give you the refund no sir because for me to actually take something and walk out the building and leave I wouldn't be here right now for you to you to be able to talk to no you guys were fighting at the door sir I didn't leave but you were fighting at the door that's why you didn't leave I didn't leave sir I'm here because I I know I'm right like that's why I didn't leave the place because I know I'm right I don't have anything other than that blue VAP no no no that's I saw that I I don't want to but like this is the blue face so sir please Mr Howard understand sir I came in here yesterday sir I I promise I'm not trying to be rude sir I want to be as I want to be compant but can you understand my frustration because like any other person I deal with in here they know me as a regular so if I come in here and I say hey something not right they know something just not right I came in here and I said hey I came in here yesterday I got a second one the man said hey you came in here just about 30 minutes ago get you another one I said hey I came in here yesterday this this one is doing the same thing I said I want another one but I don't want a blue R I said do not give me the same one because obviously the blue Ras is doing the same thing give me another version I'm not doing anything for you I don't know him I never I he may be new maybe he's somebody cousin maybe somebody brother I've never worked with him before and that you're not going to do that to me he was talking to me like a like like like I'm some I'm sorry I work too hard I pay my bills I pay my taxes you're not gonna talk to me like that I even though it's only $13 I get it it's only and I I'm sorry Mr Mr Howard that you out here for $13 I hate that you out here for $13 but you $13 is a lot today and you're not going to take my $13 and give me a replacement like the dude did yesterday if you and I I told him I don't want another blue R give me another flavor cuz obv something is wrong with blue R and that to that man was crazy so he called somebody on the phone and they were talking in their language not not being not being disrespectful at all he they were talking I don't know what the hell they said because they were talking in their language and he was like you got you need to leave right now I was like hold up I'll come back in a minute all right he locked me out he locked me out of the door he locked me out he wouldn't let me get out he wouldn't let me get out and he was like leave her in there while we call the police yeah why are you leaving me here to call the police I'm not leaving I stayed here the whole time I see I have nothing to hi okay well listen listen along those lines because I'm talking to you and I don't know what you might have on you so we want to see if you have anything else so I've got a female ler he's going to pat you down to make sure you don't have anything else problem with that you have any weapons on you to begin with ma'am sir no I don't have we ask here's everything that was on me here all right how you like I said I'm okay with being patented down you can Pat she pat you down don't don't approach her she'll come to you she'll come to you just turn around here come here just put your hands up here no I don't I'm not do that I have a master's degree I didn't ask you about what degree you have you said put your hands right here I need you to put your hands on the car for me so I can here I'm not going to put my hand high this is not it's crazy put your hands right here for me I'm put my hands right here hands right here I'm put my hands right here right here I'm around if he want I think he got it backy old police a 17 old called police me a 17-year-old called police to understand on you right absolutely not okay Do my fa and put your hands behind your back and put your palms together like this like as if you're praying backwards just together like this like this you got it no do not grab your cuff sh okay I'm not going to be a handcuff because I didn't do anything to any stop put your palms together ma'am I'm not going to ask you again ma'am I'm not doing anything that you're not asking me to do put your palms together okay let ask me to do it I'll do it myself I have asked you three times maybe you take your hands off I can do it I asked you three times put your pal together your together Mr Howard I cannot believe this you were here from the get and you heard me say everything why you allow to do this a a 17y old a 17y old that called the police on me a 17y old who's mad because I wanted a refund I wanted a y'all going put put your hand on sir put take your hand off my neck stop just relax relax relax relax take your hand off my neck calm down man lock that right lock that right one it's not locked I'm not I'm not I'm not I'm not just relax relax I'm not y' are so wrong and when yall figure out y room we're going this way no I need a video we got you we got you we got I want a video camera don't put me in a car you're going in the car what are you Cal no I'm not no I'm not calm down your no I'm not calm down for what calm down' please calm down ma' Cal hand off my face calm down what are you got what are you arresting for what tell me tell me no I have the right to get in and we will talk about it am I all right what are you she drun so you can do resisting definitely resisting but yeah so basically that's why we don't get our hand out why as soon as you told her to put her hands she said say the master Dee that's I didn't with with her acting the way she's acting that's why I didn't want to P her down yeah you did the right thing it's smart to call them too so with with the um the female obviously they can do it but the way behavior is it's better to have us here sometimes it helps cuz female and female I think they want to connect with us and then also just so she doesn't feel like she's getting grow by men and that's just a a feeling a personal problem um I think this guy's trying to get in Walmart been here for a while now that we're kind of proba yeah he's trying to go that way you go all right I was like let's not we'll move her car and park it over here out of the way I'm a master's degree and the Handcuff came off her okay we'll get him you know what trying to Cal her down no we'll we'll do one better than that how about this so she said been arrested before cuz I'm trying to get an NT you know help her out but man' you need to relax you need to relax okay are you okay okay we're going to help you want to you want we're going to fix it it's okay it was on accident I know I promise you I double locked them so I mean people can still get out with her way she's moving she her hands on your cushion seat hey what are you going to do cuz she's Cooperative I mean she's somewhat Cooperative with me we just we'll just put the zip ties on her that way she doesn't have to worry about flipping around in the cuffs and then when they get her down there they don't have to worry about trying to take just cut them off are you going to put them in the front or what in the back okay going to take off the cuffs and put that on therey I don't like this you're not I know know I know and I never did anything wrong and you know I never sto for me but you put me in a car you me never a car in my life in my life in my life I never I right that right there we right here we right here we right here I'm not happy I'm not happy at all I'm not happy and I told you Mr Howard I said there show you everything like ma' what what you me do that's a 17y old ma' just calm down for a second so she can take the Handcuff off what do you think I'm not trying to be I'm not trying to be discriminatory no I'm not all you ready I'm a good person why are you twisting my arm like this sir would you do that to your mom would you do that to your C down and listen to that officer listen to the other officer put hand back tting me my arm like putting behind your back why is he you're going different cuffs to make it easier on you I want I don't want different cuffs I need to get out of here okay put your arms I didn't do anything wrong y going to deal with God though make sure it's CLE y going to deal with God y going to deal with God y deal with God good there you going to deal with God you want just see where look good I've never put one of those on ma'am just stop you're going you're going to have to stay in there she's 1015 1051 no matter what right no matter NTA yeah no she she's uh intoxicated she's not meeting the re hey you're not kicking talk to but like she she can't reason for Shea is if she's like ensity intoxicated or unable to be so I look at it like this the propensity of violence is still here it's greater trying help an N she's going go back in there and fight him all right so I'm get this information in and then I'll get her out of here but appreciate that yeah
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