They're going to get hurt, but they're going to get hurt up there. >> Up where? >> At the hospital. [Music] >> Get in here. >> On April 12th, 2024 in Marshfield, Wisconsin, officers were called to a mental health crisis facility regarding Brienne, a patient allegedly threatening harm and trying to flee. What unfolded next was a tense, unpredictable ordeal full of fear, defiance, and chaos, but also remarkable patience, empathy, and skill as the officers work to guide her safely through a storm of emotions and uncertainty. >> Having a bad day? Is having a bad day? You want to go back inside? Can I let you inside? My name's Ally Brienne. You like flowers? I just planted some new flowers today, actually. Like I said, Brianna, you're not in any trouble. We just have to kind of figure out what's going on. Make sure that you're safe. >> Do you know why we're here? >> Did you say some stuff, Brian? It's okay if you did. It's just easy. I just want to know where you're at and what's kind of going on. It's kind of hard for us to help you if we don't know what's going on. >> Here, >> is it okay to pick them up, Brienne? I know you don't really want to see me. Don't take off. >> I'm not going to go anywhere, Bri. >> Please don't take off. >> You're not going to go anywhere. We have to stay right here. Okay. >> Somebody wanted to talk to me. >> Please don't take off. >> Are Are you just nervous around him? >> Brian, you're not going to go anywhere. If you're going to keep walking, we're going to have to put you in handcuffs, and I don't want that to happen. Okay. I'll just step in and talk with him because it seemed like maybe that's a trigger. >> You're not going to go anywhere. You want to sit in my spot right now? Okay. Can you briefly talk to me? What's going on? Have you been here a while? You're not going anywhere. Does that man upset you? >> Cooperate at the hospital. I'm not going to give blood. I'm not going to do anything. >> Okay. Does that man upset you? I'm >> not going to give blood. I'm not going to get here and I'm not going to do anything at the hospital. >> Okay. We're not even sure that we're going to the hospital. >> Well, that's what that man said. That that other officer said to that man, she needs to go for medical clearance. >> It was a possibility. We That's why we're talking to this guy right now. Okay. But it's a little hard for us to work with you if you're not willing to talk to us. >> Why do I need to talk to you? >> Cuz we need to know what's going on. >> You don't need to know. Talk to that man. >> He knows everything. He's the chief. >> I don't want to talk to him. I want to talk to you, Brienne. >> You don't need to talk to me. Talk to that man. He knows everything. >> Okay. Uh, so Grant, um, I had a thought and, um, so the good news is you don't have to be here anymore because it sounds like you don't want to be here. Am I understanding that correctly? We don't like it here. Um, but for safety reasons, you do have to come with us, though. And you're still not in any trouble. It's just a safety thing. But you don't you won't be here anymore. Okay. >> Where am I going? Well, first we have to go to a hospital. >> I'm not going to cooperate there. >> And I I know you said that you didn't want to, Brienne, but if you don't want to be here, our next option is to try to get you to a different facility. And the only way that's going to happen, >> the early moments felt like walking a tight rope. Brienne shifted between confusion, dread, and a stubborn refusal to trust anyone. Meanwhile, officers calmly navigated her spiraling thoughts with the patience of someone diffusing a bomb made of pure anxiety. is if they get medical clearance from you. >> It's not going to cooperate then. >> Okay. Well, >> I'm just letting you know. >> Okay. Well, we're we'll work through it. Okay. But that's what's going to happen. Okay. I don't I don't want to have to fight with you. I don't want to have to hold you down. >> Me up here. Up here and everything. And >> I don't want But I don't want that to happen. >> Okay. Well, we're not going to try to make that not happen. Okay. cuz that puts other people at risk, nurses at risk, staff at risk, us at risk, yourself at risk. We don't want that. >> Yes, we do. >> Okay. So, we don't want that. And so, we're going to go through this process and I just want to let you know that if you do fight, there could potentially be charges and stuff. >> That's okay. >> Okay. >> That's okay. I don't want charges. >> We don't want that. >> Yes, I do. >> What? Why do you want that, Bri? >> Cuz I do. >> Why? >> Cuz I need to go to jail. I want to go to jail. Take me to jail. Take me to jail. >> Okay, hang on. >> Please take me to jail. >> Please take me to jail. >> Okay, we'll we'll take you somewhere. I don't know if it'll be jail. >> Take me to jail. >> Please take me to jail. >> Okay, we're we want to make sure >> I don't want to go to jail >> one way or another. We're going to make sure you're safe. >> And I'm going to fight everyone so I can get to jail. >> But so if you want to go to If you want to go to jail, Brienne, >> and I can't get charges. >> The the thing is with jail is they still need med clearance. >> I don't care. >> So either way, we have to go to the hospital. I don't care. >> Okay. >> I'm going to fight every way so everybody gets hurt and then I get hurt and then I go to jail. >> Oh, please don't. Please don't. >> I'm going to I'm going to This ain't over yet. >> Well, thank you for being nice to us. I appreciate that. We certainly don't want anybody to get hurt or get in trouble or anything. >> They're going to get hurt, but they're going to get hurt up there. >> Of where? at the hospital. >> Why? Why would you do that? >> Because they're very mean people. >> Not. >> Yes, they are. They're very mean people. >> Did you know that they always have different staff? >> Yeah, they're very mean. >> You haven't met all of them, though. >> Yes, I have. They're very mean. >> What if What if I ask them to promise not to be? >> No, I'm still going to be mean to them. I'm going to hurt every one of them. H. >> Well, I I really hope you don't do that cuz >> I'm going to >> cuz we do have to go up there and nobody wants anybody to get hurt. >> Yes, I do. >> But But why would you want somebody to get hurt? >> Cuz I do. >> That seems strange to me. >> Well, he's talking to I'm just going to pat you down. Okay. >> Okay. >> Well, Brian, for starters, we're going to go to that red car over there. Just let me grab that out of the way. >> Oh, hold on. Bria, can you just step back for a second? >> Yeah, step over here just for a minute. We got to get some stuff out of the way there. Looks like somebody left some change on the table. >> We just want to take care. As the conversation deepened, Brienne spiraled between confusion and conviction, insisting she wanted jail, harm, chaos, anything but cooperation. Yet, officers didn't flinch. They navigated her rapid emotional swings like seasoned pilots in turbulence. Even her insistence on worst case outcomes couldn't shake their commitment to guiding her towards safety. They're not going to see the bright side of me. There is a good side of me fighting. Everybody's going to have a roof. >> Well, if that's the case, Brian, we might have to tie it down to the to the there. >> That's okay. >> Okay. >> Is there is there something specific? I know you said they're mean, but is there something specific you just don't like about the process? >> Everybody's going to get hurt. That's the main goal. >> Like, is there a particular person you don't like? >> Everybody is going to get hurt. I mean, if there was something we could do to alleviate that and help you feel a little more comfortable, we would certainly try. Would it help if they just did everything at once and then let you be for the rest of the time we're up there? That way you don't have to see them. You only have to see them hopefully that one time. >> And I guess would you prefer male over female if there's an option? >> Yeah. Yeah, if you like one better than the other, we can certainly explore that. >> I don't know if you remember, Brien, but the last time we had to go through this, remember I talked you through it and you did very well up there. You did an awesome job. I know it takes a little bit to get you calmed down and stuff, and that's okay, but we can't be hurting people. Fighting is the only way. >> Like Trump said, fighting is the only way. You going to be nice for me and walk down there? I don't want to have to get them involved if we don't have to. Okay. So, the nicer you are to me with Officer Kaiser or Jamie, the better this is going to go. Okay. I like your pink nails. Mine are green right now. You want to see them? Okay. Step out for me, please. I can't get out. There you go. You should be good for right now. You want to hold my hand? >> No. [Music] figure out how to get that bed down for you. Okay, >> that's fine. No, no, that's fine. I heard on the radio. I just want to make sure. >> Can I just see? >> Her threats became less targeted and more symbolic, like she was fighting shadows only she could see. Even when she promised trouble for hospital staff, the officers stayed focused on deescalation. Their ability to redirect her toward safer choices, all while keeping the mood grounded, highlighted how critical empathy is important when logic temporarily takes a vacation. >> We got to stop being like this boss. >> Can we get you up in there a little bit more? >> No, this is fine. I don't want to go up in the bed any further. >> What's going on today? >> She doesn't really want to talk to us much. Okay. >> Um, she's having thoughts of hurting others. >> Okay. >> Um, Marcel specifically staff up here and everyone involved in the process, but she's been pretty good with me so far. >> Um, I didn't get really a for sure answer out of her, but I thought maybe the less staff we have involved might be the better. Yeah. And um obviously I asked her if she preferred males or females or she was indifferent about it and she didn't really say. So >> those scrubs get hot. >> What was that? >> Those scrubs get hot. >> Those scrubs get hot. Would you rather be in a gown? >> Yes. >> In a Okay, we can >> because I was in those scrubs for 2 weeks. >> Okay, we can get you a gown. No problem with that. Okay. >> Thank you. >> Thank you. All right, I'm going to just pull this curtain back here cuz we're going to have to get Jenna will be in room one, but just stand outside for right now. We're getting her changed over. >> All right, >> you're not going to hurt her, are you? >> Not yet. >> I need a yes or a no. >> Not yet. >> Not yet. >> I guess we could just do it with her cuz she's got a t-shirt on. And if you guys are here, we'll just leave them on. Do you want But do you want her in a gown? >> Eventually, we're going to need one. No, >> it's just Okay, >> just relax this hand for me. Okay. Can we have you slide your pants down? >> If you get cold, we can definitely get you a warm blanket. >> Oh, no warm blanket. >> No warm blanket. Okay. actually right in here. >> No, no, no, no. She doesn't want one. >> Too hot. >> Okay. >> If it's too hot in here, too, we can maybe turn the temperature down. We'll have to either put this back in you or on you or put your hand to to the bed. >> Put those on. >> You want these on? >> Yes. >> Okay. But I will need you just to scoot up into bed. >> Why? >> A little more. Okay. >> Why? >> Just so we can You're You're shaky. And I know that might be that might help you calm down. >> It's not going to help me. It's going to make it worse >> laying down. >> Yes. I'm going to shake faster. >> We can sit the head up. So, >> no, I'll shake faster and I'll shake my whole body. How about this? How about we have you at least just sit back in the bed for now. So, and then I have no problem letting you sit like this the rest of the time we're up here. >> At the hospital, the situation intensified. Her anxiety spiked and she latched on to discomforts with explosive energy. She shifted between calm cooperation and unsettling admissions. Yet the officers met every turn with steady reassurance. They honored her preferences, offered comfort without pressure, and adapted to her pace rather than forcing their own. >> I can totally work with you and let you reposition however it's comfortable for you. So, can we just give like 5 10 minutes of you just sitting in the bed for me, please? And then I know you were coughing. We can get you some water, too. >> No water. >> No water. Okay. >> Yeah. And then we can let you sit however like you can sit up on the side if Allie's okay with it and sit right there and >> Yeah. Okay. Well, for right now, I'm just going to put this the around your waist. Okay. Mhm. Remember how I said I don't want to have other people in here? >> Okay, but we need to be cooperative with her just for those 5 10 minutes it's going to take. Okay, this is so you don't have to go back to bridge. I know you don't like it there and that's totally okay. But we have to go through this process and >> I'm not going to cooperate there and I have to call the police. Okay. >> Let's not think about the future. >> Let's think about it. >> Think right now. No. >> Okay. >> We'll just put one hand in here for now. Okay. So, I'm doing a few buttons here for her. Okay. Get in here. >> Can we get more up here? >> Yeah. But Oh, ours are busy. I at least got her secured up here. Can we get some restraints >> for arms and legs? >> Like the leather alter. I should Kylie has them. >> Yeah, probably not the soft ones yet. >> Can we sit you up, Rian? >> My legs can move. >> Well, once we get off your legs, can we sit you up and get you into the bed? >> I don't know. My legs hurt. >> Yeah, >> I bet they do. That's what happens when you get combative. >> Staff up here. She was doing really good with me. We had her out of the cuffs to get this on. She wanted to be put back in them. So I put this on, put the one hand in. The nurse needed her arm straight for >> the situation sharpened as fear overtook reason. Her anxiety exploding into sudden thrashing that sent the room into motion. Yet even in that surge of chaos, the officers anchored the moment with steady direction. It's where true professionalism shines, keeping someone safe, even when they're convinced chaos is their only option. So I took it out. She started shaking, grabbed it, she flew away, swung at me a few times, grabbed my arm, and then we decentralized her to the ground. And I got another cuff on her. So she's cuffed both two different cuffs or cuffs to the belt here. >> I just make sure this wristlet is showing. >> I can loosen that a little bit if you need me to. Um, >> actually I can go underneath it or I mean before it. >> Bri, we're going to roll you over to your back. Okay. And then sit you up. >> Okay. Ready? One, two, three. >> Then you want to sit up. >> You going to be able to stand up for us? You want to give it give it a try? I'll try and help lift through here in your belt here. Okay. One, two, three. [Applause] >> We'll just put her on the back and lift her up on the bed on the wall. We'll just lay her down on the backboard. Perfect. Pick her up on the bed. With teamwork between officers and medical staff, Brienne was finally stabilized, lifted, and placed safely in bed. Even after the struggle, the atmosphere returned to calm control, demonstrating that empathy isn't a strategy, it's a skill. After being medically cleared by hospital staff, Brienne was transported to Wood County Jail. In court, she was found guilty of two counts of battery, resisting or obstructing an officer, and two counts of disorderly conduct. She was sentenced to three years of probation and ordered to pay fines totaling over $1,215. So, in the end, if you enjoyed the video, hit that like button and drop your thoughts in the comments. Let's see who stands out the most. The best comment gets pinned. And hey, don't forget to share this video with your friends and family so they don't miss out on the fun. 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