Hello? >> Hey, what's happening? >> I'm irritated as [ __ ] Like I'm on the video call. I'm on the [ __ ] video call and then the [ __ ] is just the screen is just black and I can't hear you. I mean I you can't hear me but I can hear you. >> So this You can't? >> No, and I'm irritated as [ __ ] cuz there's nothing no one can do about it and then now my other two video calls are on this thing. Cuz when you set up video calls it's like you're either on one like thing or the other. >> switch them? >> No. So now all day I can't get no video calls cuz this [ __ ] machine don't [ __ ] work. >> Uh is there I wonder is there a number on that machine? >> No. >> Okay, I was going to say cuz maybe when I set it up. So um you should write a grievance on that that that machine's not working. >> I'm irritated as [ __ ] Like I still like if you want we can still do the ones tonight. I just can't like you can't hear me or see me but I can hear it see and hear you. >> Okay. >> And I don't want this machine ever again. So can you please call about this machine too? Like I'm about to freak out. Like I'm so [ __ ] irritated like >> Don't don't there's nothing there's nothing we can do about it. Okay? I will call because they need to give me my money back then. Okay, cuz I can't see or hear you. So what's the point of a video call? And then uh and um maybe we'll just you know it's just a bump >> out. Like what the [ __ ] Like why would >> Don't why don't freak out. >> Because I wanted I wanted to see you and talk to you on the video call and now I can't talk to you like >> But they may not even know that that one doesn't even work. >> They know cuz the my one friend was like yes like the person who got a video call on that last time it didn't work. >> Plunder true crime audio. >> Well how am I supposed to pick a different one? Well okay, I will look and see. Hold on a second. I wonder Yeah, it doesn't even say what machine or anything. >> All my [ __ ] calls are on this shitty ass terminal. All of them are on this one. >> Um can the staff get somebody to help? >> All right, she said there's nothing she can do about it. >> We can um They can't switch the calls to a different monitor? >> Miss O, can they switch the calls to a different monitor? Ask her if Med Chart needs to help. All right, she's >> Okay. >> Miss, she said she's going to try to help, but they She won't guarantee that they >> Remember, you can't come at somebody um your sometimes uh your anxiety and sadness. >> in my room, so this call is a waste of money. Now I'm back >> But wait, wait, just remember um your anxiety and it might come across as hostility and it's not. So, come from a place of caring and sadness, okay? So, they can help you. >> All right, call security so they can give your money back, too, but I'm also tell them this [ __ ] shitty ass terminal doesn't [ __ ] work. >> You don't come come across like that, or no one's going to help you. I love you, Pumpkin. Bye-bye. Love you. >> The caller has hung up.