in your coat right now? >> No. >> Okay, so if we search your jacket, we're not going to find any items? >> No. >> I'll give you an opportunity right now to take everything out. >> I don't have anything. I have a hat and gloves. >> All right, there [music] we go. Do you have an address or did you say it? >> No. Man, it's just cold outside. I don't have any money. That's why I had gloves. >> I get it, but [music] you can't be stealing it, okay? And you don't have any gloves or hats or anything? I'll buy these for her. >> Are you serious? Thank you. >> I know it's tough, but there's other ways. Call us for help, all right? We have resources that can help you out with, you know, [music] every contact with us doesn't have to be a bad thing.