How could one man take over the entire gate at Delta Airlines? Could it be entitlement or perhaps something much more concerning? On April 30th, 2024, the Atlanta Police Department was called to the scene at the airport for reports of that passenger. >> Delta 703 ready on 26. >> There's a camera here, right? Okay. Okay. What's the Got it. What's the situation with this taking Okay. What's the situation >> complain about a different desk. He said, "Oh, can you help me because, you know, someone else is rude to me." And she said, "Give me a minute. I'm in the middle of boarding." And then she said, "Um, do you have like your boarding pass and stuff?" He said, "No, my phone's dead." And then she can go to customer service. He said and then he tried to >> Go security. Okay. Sir. Sir. What? Look, don't want me. Step back over there. Let me talk to her. I'll come to you in a second. Yeah. Okay. I got you. Sir. >> Don't talk to me like this. >> What's nonsense is you won't give us a chance. Let me speak to her and I'll come and speak to you. You know what You know what? You stay here. I'll move away. All right. Appreciate it. All right, come on. What's the situation with this this ticket? Do you want to Is it going to be refunded? >> call them right now. Give me Let's say 5 seconds cuz he's going to be refunded. >> Yeah, so I know what to tell him as he's going to get it squared it out. >> Hey Ron, how are you doing? I'm good, love. I have a confirmation >> I want to get on my flight. >> Thank you. If possible, she's going to fix it. >> Okay, while she's taking care of that phone call, what happened, sir? >> She's very rude. >> Uh-huh. >> She has said to me I can't get any on the flight and stuff like that. So, I want to get on a flight. I want to what what what time I can't get on the flight. >> Okay. Okay. How much have you had to drink, sir? >> Two drinks. >> Two drinks. What what were they? >> It doesn't matter. >> Yeah, no, it does. It does. For the This this is why I'm here. If it didn't matter, I wouldn't be here. >> I want to get my flight. >> You had two drinks. What drinks were they? >> Man uh man, excuse me. Sir. Sir. >> She's rude. >> Sir. >> She's rude. >> Is this how we're going to do it? >> Yes. >> Okay. All right. Lovely. Right now Sir Sir, hold on. Hold on. Hold on. Where you going? >> I want to get on my flight. >> Okay, you're not getting on this >> She's rude. >> Can I speak? Okay. You're not getting on this flight right now. >> I'm not getting on this flight. I want to get on the >> Can I finish speaking? >> Yeah. >> You're not getting on this flight right now. You're going to be asked to exit this security section of the airport. Okay? I have a vehicle outside waiting for you cuz it's ready to go. >> I'm not getting on this flight. >> Sir. I'm still talking. >> I'm not getting on this flight. I want to talk to the manager. This is ridiculous. I want to get on the flight. She's >> your behavior is ridiculous? What's right behavior? >> I'm I'm here. >> here? >> Are we going to You're just going to continue to cut me off every time I talk? >> my behavior? >> no, you're still doing it. You say no as you're doing it. >> I want to get on my flight. I want to get on my my next flight. >> All right, so it's not happening. >> Well, >> Okay. >> Let's I'll talk to the manager. >> All right. Let me know when I can speak. Are you finished? >> Yeah, I'm finished. >> You sure? >> Mhm. >> Okay. It's not happening right now due to your behavior. Can I finish? >> What's my behavior? >> You're intoxicated. >> I'm not intoxicated. I want to get on another flight. I want to get a different flight. I want >> Due to your behavior and how you treated these individuals, it's not happening today. >> what about how they treat me? >> It's not happening today. >> Oh, like You know what? I will I will I have a video >> Yeah, hold on to your video. Exactly. You hold on to that. But due to your behavior >> on my flight. They won't give me my flight. >> This is why we should watch how much we consume. Ladies and gentlemen, for reasons just like this. They're They're working on it. Okay. Ever again. Beautiful. All right. What's What's his name? Do you have a What's his name? >> flight. I want to go >> Okay, you have to leave uh this >> I'm not >> You have to leave this uh Hold on. Sir. >> to leave. I'm going to I'm going to >> Sir, it's not You're not going to tell me how this works. >> I want to talk I want to talk to your manager, whatever. >> No. >> So, I'm I want to get on my flight. My flight is not here. >> Mr. Cash, at this point, you cannot get on this flight or any >> I'm not getting on this flight. >> You try. You try. You try. There's no rebooking. He's banned from Delta. >> Right, you're not able to So, you're going to When are they When did they rebook him for? >> There's no rebooking. >> Okay, so we've got to take >> I'm not I'm not flying So, let's all see. >> He's banned from Delta. You got to leave. >> Okay. Okay. >> Where did you park at? >> I'm outside. >> I'm not going to park. I want to I want to see you. >> No, no, no. At this point we got to take you out of a secure area, okay? You're not detained. >> No, I wanted to go to the manager and I'm not going on this flight. >> Let's go. Let's go. >> I'm not going on this flight. Excuse me. Excuse me. Excuse me. Excuse me. >> Yeah. >> Yeah. I'm not going on this flight. >> That's what we're saying. You're not going on the flight. But we've got to take you out of a secure area because Delta's not letting you fly at all. >> Why is that? >> I have no idea. I'm just coming on the scene. And Campbell had tried to explain to you. Excuse us. Excuse us. Get to Go to the left. Thank you. All right, go ahead. Just take your time going down those steps. >> No, I wanted to go to the to the manager and see if I can get on a flight. >> You can You can go and rebook a flight. >> I'm not going to rebook a flight. I'm going to go to the flight. Flight doesn't work now. I'm not going to go to this flight here. >> Let's go. Go. >> Listen, I'm not going here. I'm going to go to I'm going to go to my flight connecting flight. So, you're not going to take me here for what reason? >> First of all, your flight has been canceled. Delta is not allowing you to fly with them. You no longer have a boarding pass probably because you're intoxicated. >> I'm not intoxicated. >> All right. >> Open the door. Come and get in. Get in. And we're taking you out of a secure area. Get in the car or you're going to be arrested. Let's go. >> Arrested for what? >> Stop. Let's go. Get in the car. In the car. >> Arrested for what? >> In the car. >> Arrested for what? >> Because not listening. Obstruction. >> Disorderly conduct, under the influence. >> Let's go. Get in the car. Get in the car. UH-HUH, GET HIM. GO AHEAD AND CUFF HIM. Get him. Go ahead and cuff him. I got it. Yeah, get him. >> OH MY GOD. >> LISTEN, I GOT HIM. >> GIVE me your Give me your hands. >> There we go. Got him. >> Are you kidding me? Put your hands behind >> Put on the radio, show them I'm resisting. >> Sir, put your hands behind your back. >> Oh my god. Okay, hold on. I got it. >> Oh my god. >> I got it. >> Sir, this doesn't have to be this way. Put your hands behind your back, okay? Oh my gosh. >> Hold on. GET GO ON YOUR STOMACH. >> I DIDN'T DO ANYTHING. >> PLEASE, I'M BEGGING YOU. >> SIR, OKAY. >> Put your hands behind >> I got it. >> I have to move my That's crazy. >> Sir, I'M TRYING TO PUT CUFFS ON. >> I'M TAKING MY >> LISTEN, I didn't do anything. I didn't do anything. >> Just go ahead and get the cuffs on. >> I don't know. Put your hands behind >> Put on the cuffs. >> I can't believe it. >> You had it. JUST PUT THE CUFFS ON. >> OKAY, no problem. >> Put this one on. >> No problem. >> Put the cuffs on. >> WHAT DID I DO? I didn't do anything. >> Wait, calm down. Just put the cuffs on. >> I didn't do anything. >> Okay, now, we got that. >> Give me your other arm, sir. >> I got it. Oh my god, I can't believe that. >> Yes. >> Radio, tell them I'm putting the cuffs on. >> Stand up. I didn't do anything. >> I can't do it. >> Stand up. >> Let's go. Oh my god. Stop. Don't let him get in the car. >> I got my >> We're coming back for your stuff. This is crazy. Put your feet in. >> I got my stuff. >> Here you go. You don't want them? All right. That's crazy. Throw it in the trunk. >> You can't open it unless the car is on. >> Oh. Yeah, yeah. Let me just Am I under arrest or what? This is nonsense. >> You caused it. Let's go. >> I didn't cause it. I wanted >> You did. >> No, I didn't. >> You did. >> I didn't. I wanted to get my get I got it. >> You're going to jail now. >> Jail for what? >> Okay, I need you to just stand here. Stand up. >> I can't stand here. Stop it. >> up. >> Stop it. >> Stand up. All this unnecessary. >> This is unnecessary. >> [music] >> These are mine by the way, McGrath. >> Okay. >> So when you come back from the >> This is not yours. >> Okay, chill. >> All suspects are innocent until proven guilty. Thank you for watching.