I don't know what this gentleman's name is. I don't have any proof that he canled. I don't have any justification for why he canceled. And why do I have to always at this location present my driver's license every time I >> But if you're unhappy, why you keep coming back? >> This is a civil matter. You guys don't have any involvement. This is not even your car. Why are you having to f Why you Why you acting fool somebody else's car? This is a car. >> I need to get to my destination. >> If you're not getting the satisfaction that you need, you go to a different company. >> Sir, you do not sit here and act a fool. I'm keep [music] trying to tell you and you're not listening to me here. >> You're just talking. >> I'm trying to get you to go to a different rental car service so that [music] you can get the service that you need. Now listen, >> I'm more than happy to GO SOMEPLACE ELSE. I'VE BEEN listening to you and listen to me for a minute. >> I'm not finished [music] talking, sir. >> I don't care. >> See, that's what I'm talking about right there. You don't care. You don't want to go by the reasonable way to get satisfaction. >> You're trying to curb my First Amendment rights. >> No, I'm not trying to You are very much doing that by talking over me. You just don't want to add