What investigation? >> Do me a favor. Just turn around. Okay. >> Put the back of your instigator. Huh? >> So, now what? >> Now what? We're conducting our investigation, >> right? But what I mean, like, what are you guys going to do next? >> What are they accusing you of? >> I don't know. He said something about identity theft, but that's impossible. Like, you know what I mean? I've never >> I didn't even get to speak to him. Listen, Carla, if you're giving us wrong information, you are going to pick up extra charges. You're going to You're only going to make it worse for yourself. Okay. >> I swear to Jesus Christ, I haven't picked up any orders. >> You're trying to >> ask the guy. No. Ask the guy. I didn't I never said I'm here to pick up an order. >> That's If you got arrested, you're injuring. Okay. >> For what? >> Hindering. You're not giving us information. I come back. >> You know what that is? >> Hindering arrest. Okay. You're getting false information to a law enforcement officer. You're on the brink of that. Okay. >> Why did you initially tell me that you did not have your ID? that it was in the car and then you told me you weren't you didn't get here by car. So all that >> I know. >> All right you guys, >> Carla, if that's your name, you're really digging yourself a deeper hole. Let me let me warn you right now. >> You're getting deeper and deeper. So keep it up. >> Oh, that was you that sold me, right? >> Yeah. >> Love it, man. Love it. >> Oh, she's my microphone. He's wearing those shirt. How are you? I put you on my camera. >> You have your ID with me? >> Um, no I don't. >> Okay. >> Do this easy way. You want to do the hardware? That's totally fine. >> There was a case this morning. Identate them box. I understand I'm looking for you. You >> want me to grab my ID? >> Give me give me your information. >> What's your first? >> It's Jennifer Williams. >> Uh, if you spoke with the police department, it may have been a different department. I'm not finding anything on that case this morning. >> You already search filed this morning. >> Yeah. >> Who has your ID? Okay. [Music] >> Is it of right now? What? >> He can print me on my ID. >> Excuse me. >> He can print on my ID. He has the guy. >> He helped me before. Here. >> Okay, we'll get to that. Don't worry. You g You gave the other officer your information, right? >> Yes. >> Okay. [Music] Just put her in custo. >> You're going to be detained now for the behind >> for the investigation. >> What investigation? >> Do me a favor. Just turn around. Okay. Put the back of your hand in. Take this water bottle. >> Okay. Hang on. Stop moving. >> Can I use the bathroom? You guys can stand in front of the bathroom. Okay. be a party. >> Hang on. >> Okay. >> Trying to make this >> first name Jennifer. >> Uh 14. >> All right. So, >> yes. You can say that. >> Sure. >> So, they're stating that you soldly open a Best Buy card in somebody else's room. >> I didn't. >> I didn't even get to see anyone yet. >> Do you live in Tina? >> Me? No. >> Negative. Let me go find this one. >> Yeah. on the bottom. Step one. Oh my goodness. Lord Jesus. Oh, look. Look. >> This is mine. [Music] I have been charging. So now what? >> Now what? We're conducting our investigation, >> right? But what I mean like what are you guys going to do next? >> What are they accusing you of? >> I don't know. He said something about identity theft, but that's impossible. Like, you know what I mean? I've never >> I didn't even get to speak to anybody. No, this is a super Yep. All right. Do me a favor. Let me want your phone. You're detained right now. You can be using that right now. >> What? >> All right. So, can you put it in my bag, please? I'm not going to use it. I promise. >> No, put it in the big pocket. It's for me. >> Thank you. >> Is it Rosw like on the side or something? I don't want to stand. This is embarrassing. >> Excuse me. >> Can we like stand on the side or something? I'm like in the middle of everybody. This is embarrassing. >> Please. >> No. We're going to stand right here. >> I'd rather secure that, you know. Do me a favor. Look, >> what do you need? >> It's just I want to look. I let you do it yourself. I just want to kill my >> No, ma'am. I put it away. I want you to call my brother, man. That's all I was asking. >> No, not right now. >> Okay. You can >> take care of that later. All right. He can't come here, so he can go wherever we're going. That's all I want. Oh, you could call him from the store phone. I don't mind. [Music] >> How did you even get here? >> What do you mean? How? I came to the mall. >> Excuse me? >> Came to the mall. >> Did you drive here? Did you walk here? Did you take a bus here? >> Uber. >> You got dropped off >> a Uber. >> Okay. >> Yes. >> Have you ever been arrested before? >> No. >> You sure? >> Yes. >> Okay. >> This is where I'm like, what the heck? Can you grab me? Just walk with me so I can go to the employee. Please, he knows my brother. Just so I can tell her to call him, please. I'll walk with you. You >> What do you need to call your brother for? >> So he knows what's going on. >> Okay. Well, we could do that later. Why do we have to do that now? >> I just wanted to please cuz I don't know what's going on. I wanted to let my brother Let my partner do his thing and then we'll update you. >> Oh my god. And then you can contact your brother. We don't have to contact him now. [Music] >> Is that Carlo or Carlo? >> Carlo. You have to work on that. >> Just do it in house and search up the name. [Music] You gave that officer your truck identification? >> Yes. >> 360. >> What was the second last name? >> Spell out the car. or any drug released is Charlie Hotel India Charlie Alpha India Zulu Alpha. >> What was your figure? >> No, literally my phone died. I swear I had him over there charging. I accidentally have something. I'll give you a phone number. Did I not pick my phone up from the charger? >> That's have charges here for my phone cuz they sell phones here, >> right? You charge your phone to charge your phone. >> No, I was here in the mall itself, but here particularly, I didn't have a charger on me. I walked in here to charge my phone. >> Okay. So, where are you? >> She told Best Buy this morning that she uh filed a police report with us. I don't know how true that is, but I received that phone number is not working. Do you have another phone? >> Can't make contact. Anyone read your right house for that? You're >> being detained right now. Okay. You're not under arrest right now. Reach your rights. Okay. Just you know it. You have the right to remain silent and you say against you right to have present with you wanting to decision to wave these rights at any time. You don't have to talk. Okay. Get out of the way. The formalities. All right. Kim took an Uber here. [Applause] >> Apologies. [Music] You have intentions shopping here or just to charge your phone? >> Just charge my phone. >> I'm right next to way back. I'm just sitting on him for takes the bus. >> Literally, I got my phone from over here. >> It was on the desk. I gave it to the employee. I showed him that like at least 10%. [Music] 37 or Valerio. Are you guys getting any more information out of her? Cuz the name she definitely gave us is not legit. >> All right. So, we're trying to run your information through our service. Not going back. All right. So, I appreciate your honesty. If it's different, it is what it is. We'll work through it, but we just need your upfront honesty. It'll make things a lot easier. >> Okay. >> What do I have to do? My social >> whatever you gave him. >> Is that accurate or obviously not accurate? Did you give him your real name? >> It's Carla Espinosa. >> We're going to do this again. >> My social. >> All right, hold on. Let's set the town. All right, take a deep breath. Okay, >> first name, please. Spell it out. >> K A R L A >> A A R >> L A. >> Okay. >> Esposa. Spell. >> E S B I N O Z E. >> Okay. Date of birth. >> Uh, okay. >> And my social is >> How old are you? 27. >> Yeah. >> On social? >> I don't. >> All right. What's your last address? >> Um, can I open this? I literally have my social written down. I don't know my social by heart. I swear. Hey, do you have a permission to open it? Grab it. >> I You spell Espinosa with an E or an A at the end? >> It's Espinosa. Espinosa. >> What are we looking for on your phone? >> My social security card. My number. That's it. Jesus. Your address. [Music] One sec. >> Listen, Carla, if you're giving us wrong information, you are going to pick up extra charges. You're going to you're only going to make it worse for yourself. Okay? >> I'm not. >> I just don't >> I would encourage you to be truthful and give us all the honest information. your name, your date of birth. Pick me up right now. He's going to find you. >> Literally. >> This thing I'm telling this thing keeping in my pocket. [Music] Can we not stand in the middle of everybody? Please. >> No, we're going to stay here. Okay. Please stop asking. Is that the same information or is it any different? >> No, I I told him Jennifer Williams earlier. That's what it was. >> Did you try to pick up an order? >> She I can confirm that the victim was at Richfield TV. Did a report this morning at 11:30. I got the case number and the a better phone number for her. I'm going to try and call her now, but they have uh all of her victim statements and everything. The report's not complete though. >> I haven't did anything this morning. >> And it indicated an iPad and Apple was the uh like I don't know what they said about 11:30 hours. >> You got for a lot more than that. >> I thought they were talking about me. I'm like that's impossible. I was home at 11:30. >> I saw already there. >> Is it the same one that you just sent me? No. >> Can you send me a picture of the victim? Do you mind? I know there's like >> he's going to be under foring at the very least. I'm just trying to take it off three different days. So I have three different sets of camera footage. >> She just provided information and it was the victim's information. >> Like I swear I'm not I just want to do you need me to contact the victim for uh any reason? I have her number run down. I know we came earlier. We're not getting I literally passed my phone and asked for charging. You >> put it here to charge. >> Why is Why is Best Buy trying to say you're trying to pick up an order? >> What order? I haven't placed I swear to Jesus Christ I haven't picked up any orders. >> Ask the guy. No, ask the guy. I didn't I never said I'm here to pick up an order. That's a lie. >> That's a lie. I I am not here to pick up the order. Literally, you can't even ask him. Where did I get my phone from? It was there. I [Music] >> with an E at the end or with an A? Espinosa. How do you spell Espos? >> Espinosa. >> How do you spell it? >> Ah, E S P I >> N I Z A. Espinosa. >> N O Z. You >> spelled that already. >> No, I didn't. >> You told him Earlier at the end. >> Esposa. It starts with an E. We literally went letter by letter just before and you still >> how I tell >> I don't know you tell me a S P E N A O Z [Music] I'm in medical >> I know this but I'm I'm telling you literally you ask me and I told you the truth >> but what you just told me down even if we went letter by letter is still incorrect it's the same spelling >> do you know Spanish >> no I That's all. >> Trying to give you the benefit without helping. All right. >> I know. Right. >> Yes. >> But for beginners, I wasn't here to pick up. >> That's That's not true. I never asked anybody to give me an order. I literally gave him my phone and asked him for a charger. You can check the cameras. I went around tried to unplug the thing, put it in. He said, "No, Dad. Those don't work if you come and put it over here." when he finished. I was literally here. Look, but I was typing in the laptop. What laptop was off? >> Here, come. It's all right. Here's Look, it's okay. >> I literally was on the notes. >> EMS responding to 11 1 0. I literally was saying no. I swear. [Music] anymore. >> Where you from? >> I'm Dominican. >> Okay. Where you live? >> Uh, both. I'm from New York and New Jersey. >> So, where you live now? >> Uh, both places. I live with my mom and dad. >> Where in New York? >> In Manhattan. >> In Yeah. What about uh for New Jersey? >> Yeah. >> So, you're back and forth between New York and New Jersey. Where about New Jersey? >> I stay with my mom. >> Where's that address? >> The address that I gave you. >> It's easier to have dialogue. But >> no, cuz now you're just I gave you two addresses. Look at your note. That's fine. >> We're here. Okay. Help your case. All right. >> I get it. >> So, right now we're on the brink of you got arrested for. Okay. >> For what? >> Hindering. You're not giving us information on that. >> You know what that is? >> Enduring arrest. Okay. You're getting false information to the law enforcement officer. You're on the brink of that. Okay. I'm trying to alleviate that. >> He's going to tell you literally my name. He's going to run away. >> Well, we already did. They didn't come back. >> That's impossible. >> I know my social. That's my social and [Music] [Music] Do >> you got brothers and sisters, >> similar names or no? >> What do you mean? >> Like same last names and all that? >> No. >> A different name? >> Their last name is uh Chiosa. >> Chiosa. Yeah, >> that's different from yours. >> I O Z A. No, I don't have gas. >> Hello. >> Hi. >> How you doing? Sorry. >> A little bit of a pickle here, right? >> Think you made some purchases that uh >> you contact not being truthful with us with your >> I think they trying to say that I came to do a pickup today. That's not true. >> Okay. But pre previously I made some purchases >> in the past. Yes. >> Yeah. Like the last couple weeks, >> right? Today I literally came to charge my phone. Literally, you can charge the camera. That's all I did. >> Do you have your ID on me today? >> Uh, yeah. >> Okay. Where's your ID? >> I had to get it out. >> Can you get it out? >> We just provide for over $4,000 worth of purchase. >> Okay. So, now you have your ID. >> But look, it's the same name. Carless. Look, Espinosa. >> Why did you initially tell me that you did not have your ID? That it was in the car and then you told me you weren't you didn't get here by car. over. So >> I know. >> All right, >> you guys. >> Carla, if that's your name, you're really digging yourself a deeper hole. Let me let me warn you right now. >> You're getting deeper and deeper. So keep it up. >> Beginning we asked you for your ID. >> That's my real address. >> Did we not? I gave it when I wrote it. I gave it to you. I gave you the exact same thing. You know what I mean? I gave him my first. >> No, it's not. >> Why do you keep your driver's license? >> Cuz I don't have pockets. >> I lost it. I lose it all the time. >> Your bag. >> Oh, okay. What's up? I have a I have a tool I can tell. message for you. >> What's your real name? >> That's my real name. >> You can keep going with that. Where are you going? >> That's my real name. When you asked me for it, I knew what it was. I don't I lose my password, so I don't have an identification. >> I know that that's not your real name. So, >> that is my real name. >> Okay. Sure. >> Carla like literally that's my real name. >> Maybe Carla is your first name. I don't know my last name. >> You anyways what I wanted. >> We're going to find out who you are. >> I know that when you you're going to see that's my name. I got it because I don't have an identification literally. But that's >> I'll be Heat. Heat. Yes, thank you. [Music] Who's Lisa? >> My friend. >> You have any other cards or IDs on you? >> No. >> Literally, I don't. Look, >> you can have a female officer meet us at headquarters. >> Better check. Anyway, >> Liza, I didn't come to pick up and I'm being honest about that. Like, I literally came. You can check the video. I want you to charge my thing there. He said don't go out that way because it doesn't um >> Where do you live? >> I'm back and forth. We work in New Jersey. >> Okay. Where are you doing in New Jersey? Charge your phone again. >> No, I came to Burlington. My phone died >> and literally I walked in here cuz I don't have chargers and started charging my phone. [Music] >> Yep. [Music] What's [Music] [Music] Hang on. Go ahead. Have a seat. Yeah. >> Uh, does he want us to go? >> Uh, you can ask. >> All right. See what else? >> And today, what did she come in for today? >> iPad Pro. >> They just they always come in here and either ask for a MacBook Pro or an iPad Pro. >> And who did she speak with today? >> Josh. One of my employees, Josh. Okay. >> Yeah. I have the names of the employees I help. >> Okay. And then the process just when they come in >> not go in the time they go to the Apple session, they're like demoing this product to the register get the product come back with the product and then pay how much you want to pay. Okay. >> You want us to go ahead and take it on. All right. We got a rest for the uh the burn in another [Music] 3 seconds. What? >> Sorry. Transport from this location headquarters. One adult female in custody. Sorry. 54 4 5.6 2 4 6 [Music] [Music] [Music] 413. Go ahead. >> Let the employees know that one of their Geek Squad vans, the alarm keeps going off here. Here it goes. 37 headquarters 54 46.9 All right. >> Yep. 1463. Look in a second. >> 14. Did you guys clarify that I was not there to pick up an order? >> Okay.