Hit the button. How you doing? Hey, good. How are you? I'm good. You doing okay? Uh, yeah. I guess there was a shoplifter. Which way to the loss prevention? Say what? Which way to loss prevention? There was a shoplifter. >> Um, there there is a courtesy counter right there. You should be Let me ask you. Perfect. Thank you very much. >> Okay. Are you looking for the LP? Yep. They're all going to be upstairs in the manager's office. Okay, that's where the shoplifters and everything? Uh, that I don't know. But I know they were all upstairs interviewing the two girls that were stealing. Okay. And that's just over that way? Here, I'll show you. Uh, thank you very much. You're welcome. Did you get any of those business cards I told you about? No. Hey guys, how you doing? How you guys doing? Go right upstairs. Uh, perfect. Thank you very much. Hello. How we doing? Hey. Yeah. Hey, how are you? Nick. Sebastian. Nice to meet you. Hey guys, Joe Hammer I'm the district manager for security for the area. Hi, Nick Manocchio. Just so you guys know, everything's audio and video for all the cameras. So, what we had was we had two associates that were stealing out of our click and collect. Mhm. Right next door. This associate I have in here, she admitted to stealing over close to almost $8,000 in 16 16 weeks. How what? So, what she was doing was she would fill out the orders for the customers, which would have a white label on the bag. Then she would fill up a bag with her own stuff and just walk out the door go to her car and put the items in her car. Mhm. So, she said she started it in December 2024. She works 6 days a week. She was taking $80 a day for that. So, it comes out to like $7,600, which we're getting the statement right now. Mhm. So, Bart did the investigation. He has all the video on it. Um, so I don't know if the police are going to sign a complaint or just file a report or we'll come down and >> amount, we can handle that. Yeah. >> I mean, the video Bart has, so I'll leave you in Bart's hands cuz he's the one that did it all. Yeah, perfect. >> I'm only the one that gets credit for it. Uh, perfect. Thank you. We have her in custody right now. So, Nice. Thank you. Should I Should I book Should I think them now? Well, if they're if she's getting a statement, we'll let her finish up. >> But you got copies of It's a lot of video. Oh, yeah. So, You know, let me show them a few things here. Yeah, show them get it on camera so we have an idea of what And don't mind the office. It's tiny. Oh, please. It's fine. I'll place it somewhere. Come on. All right. So, I just took I've been taking notes over the last few weeks. It's been It's been It's been crazy. Um, I'm just going to show pick a day and just show you >> Yeah, that's fine. And it's pretty much the same thing she was doing on all the instant all these cases? >> I was just thinking I was like, you know, if whatever I show you is the same >> Yeah. same thing. But, um, look at this thing here. This is June 5th, which is just about 5 days ago. So, the one that you guys are going to be picking up is this one in the hat. Okay. Her name is Chrissy. Mhm. That's the other girl that my boss is talking about, the other participant. So, this is the click collecting or online orders. So, this one she has a bag right here that she's been putting stuff in it. They usually hang it by her cart. Uh, she's shopping. She puts stuff in here. Mhm. And um, accumulates over the duration of the shift every day. Pick a day. I'll go back to April. You pick Pick a day, you know, and I'll show you the same thing. Um, so now this one is doing a little lookout. She'll look down here for her. Mhm. This one is going to take a look. Hey guys, I see you guys at the door. So, she's going to find something. So, she's going to grab her bag she's been collecting. Mhm. She's going to go out look to her left to see if there's any any managers or anybody sitting for break, smoke break, anything. All clear. She leaves. This is her car right here. Mhm. These are the click collect spots. So, when you call them the "Hey, I'm here to pick up my order." You just park in one of these. She can Mhm. immediately park the closest one. Okay. So, she has the bag set up for the click collect and then as you're going around, they're putting items in that separate bag. No, that's her turn. And then when they go bring it back, they put it to the side and then the other party grabs it. Yes. And uh, they kind of be lookout for each other and they drop it off in the car. >> Yeah. Like she has her stuff she puts in her car. And this one, as you can see, she just dropped her stuff in her car. So, it's a two-man effort cuz they do their own shopping, their own um, you know, selection. Is that 80 bucks a piece or is it totally 80 bucks roughly per day? So, roughly about 80 bucks a day. Hello. Good. How are you? Guys, it's cold in here, huh? Yeah, a little bit. Um, so if well, I can just give you this video, you know, if that's sufficient for you. Um, but I just showed you before going to our car. Um, Do you Are you able to put them Do you have all the videos handy or All of these. That's all of it? Do you have any other copies of them or is that everything that you have? >> always burn a copy for myself cuz I have both copies. Mhm. I can take all those discs for that case and put them all on a flash drive. Would that be easier for you? Probably. Yeah, cuz if it's if you want more than one example, I mean, I can give you two discs. Yeah, just to make it a full case load. We'll just throw all the videos on there so everything's in evidence just in case for some reason No problem. They don't have cuz this is going to go to the I guess it's going to be a what? A third degree? Maybe cuz it's over 5 grand. Yeah, it'll go up there. So, it'll go up there. Um, So, they should they they're going to want to have all the video. Okay. So, I'll drop that off. Yeah, perfect. All right. And then when you come drop it off, are you willing to fill out a statement just from what you saw and what you did and all that? >> no problem. And then whatever she said to you guys during the investigation. Okay. And is the Is it all on video? The what she's telling you guys? No, we don't do the She wrote it all out signed it. Oh, okay. Oh, but I can go get a copy of that, too. Yeah, yeah, yeah. We can get copies for you. Yeah. Um, Um, but yeah, she does this all day. We just want to So, she'll go on shopping. And this She took that cart looks like she's shopping for someone else. It's very hard to distinguish what's hers and what's the customer's. I don't have the list. Yeah, I was going to say, do you have any list of what she's been taking or is it just kind of not able to figure it out? >> It's very hard. Yeah, but um, we you know, we would look over there and there was nothing in her bag in the morning. But now you're you're leaving with three bags. You came with a lunch box. Mhm. What's going on here? And I checked her um, rewards card. She's not checking out. She's not buying anything at the register. So, I checked that. Yeah. But um, yeah, I'll make sure to put these on a thumb drive. I'll pull Okay. Yeah. And with the other one, what are you trying to do with the other one? Do you want us to charges on her as well? No, no, no. She was waiting for $100. She admitted to $100. Oh, so that was only the one time that she was doing it? No, no, no. She was doing it every day. She just wouldn't admit Okay. for it cuz we don't have a value number or admission. And she only admitted to $100. So, I'm not even going to waste you guys' time with that. Okay. Do you want to fire or trespass her from the area something like that? Uh, she she'll get suspended pending termination. >> Yeah, okay. So, I don't think she's going to get They're not going to keep her. Um, but yeah, every day. So, I'll make sure to get you guys there. Do we have a thumb drive? I have a jump drive. I'll be good. Okay. But it's going to take me a while to get those discs on, you know, all that. Yeah, as soon as soon as Freddy I'll drop it off for him. I'll stop at the PD um Yeah, if it's today, tomorrow, the next day. Yeah, I'll make it Yeah, I'll get it I'll make it for you. I'll I'll leave you a business card with the case number on it so you could just throw like an envelope with my badge number on and I'll get it. Awesome. And what's your name? Do you have a business card for yourself? I'll get that and throw you on there. I was going to give my license. All right. You got to just spell it. This is the way I get down the steps. I just hold the railing and step down. I don't know. I don't want to take pictures of me or something. So we got to get a little bit of this stuff on So talk to her. Stop here. You're all good. I think it's something I'm sure this is your phone. I'll go ahead and cover this one again. You know, I'm the regional so I have anywhere from Connecticut all the way down to White Plains, kidding. So on the weekends I cover 100 stores. But especially in the There's something in the order of the Connecticut and Do you have any policies? And you get you get you know what And what's a good phone number for you, Bart? 720 Mhm. 771 56 98 Okay, that was for you. And what's the name of the other Uh her name is Christina. I forgot her last name. Is that written down somewhere in one of the I guess the admission statement her name will be on there. You know what I just give her a her full name. Joe, can you give me her full name? And whatever information you can on her. Yes, they have um they should have her That I can get the other information for you too as long as I get her name on here for now. I forgot her last name. So it's Chrissy something? Mhm. Chrissy That's okay. And I better not get woken up at 3:00 o'clock in the morning like last night. Who's What's the other one's name? No, I'm good. Uh the the other girl's um Angela. Angela? O'Leary. That one I don't remember. Joe's getting you out of this one for sure. Okay. And when did all this stuff pretty much start? You said since December 24th. So this one is Yeah, December 24th. So her name is That's how you spell that. It's actually spelled out for me. Chrissy You should know if she's in the lobby. I told her I did. All right, you can come around towards the garage. I told her just be honest with like you were with Joe. Mhm. It'll go a long way with you. Good. All right, yep, good. What she was saying she didn't admit as much as this computer she was saying. Okay, and it was since 12/24 till now? Yeah. And it was approximately $80 a day? Mhm. Uh 6 days a week. So it's about 480 a month. Is that total? I'm sorry, 480 a week? Uh what did we get her for? 7600 $20. 7620? Yep. Okay. Any chance I can get a copy of your notes as well just to kind of direct They're all over the place though. Oh, that's okay. Just so the prosecutor's office or can now look at everything Hey, when you made the phone call if they need to look at specific instances even though they're going to have the videos and stuff. Yeah, give me one second. A couple specifics. Yeah. Copies of your notes? How much you want to Wouldn't it be easier when he does his case return off the bed in an hour? Oh, that's fine. Yeah, that's fine. detailed and streamlined for you. Yeah, perfect. All right. Yeah, yep, I just get your Yeah, I'll get it for you. 720 Yeah, the notes that you sent me I was going crazy. I'm like all over. I'm like what happened here? What was the you know Yeah, yeah. I'm doing it with the other Mhm. No, but it is. We're doing it for two two and a half weeks. 31360 County, can I get case number, please? The old police department is still Derry County now? Like for dispatch? Sorry about that. Sorry about that. So I just noticed that the other day I called New Haven City and they were like well, yeah, it took a little while. I thought I had to go through the county. 31360 County, can I get case number, please? [Music] I don't have the case number 21415 21415 Copy that. Copy that. Thanks. Excuse me. Excuse me. Yep. All right, so that's my name, badge number, case number for you. I'll take that, thank you. [Music] Yeah, whenever you get to throw it in an envelope just throw my name, badge number on there and I'll get it. Yeah, we'll get everything out to you. I'll work on it tonight, get all the video onto a jump drive and we'll go from there. No, perfect. No, awesome. Thank you very much. Appreciate it, Bart. Now you guys are taking her out, right? Yeah, we'll take her. Whenever she's ready, whenever you guys are ready. Yeah, I'm just waiting. All right, do you have any bags or property here? I don't know if she has any bags. Do you have any All right. They have a Yeah, she does. All right, are you guys able to keep that stuff here until she gets out and then allow her back in afterwards to get her property? I'll keep it up at the concierge. Okay, perfect. Thank you. She has a car in the parking lot. As long as it's okay for you guys if it stays here until she gets released or what have you. Yeah, she can Cuz depending on how it goes I don't know if she's going to go to county jail or get released with a court date, so we might just be able to bring her right back and grab everything. Okay, I'll meet you guys in the lobby. Perfect, thank you. I got it. One request, um I can I take my medicine and it's down in my purse? Uh any medicine? We can call out medics and we can get you to a hospital if we need to. We can't provide you any medication. Can I just take my medicine from my purse? Can't do that right now. Really? Yeah, I can't authorize it. Okay. All right, stand up for me, please. Oh, we have to do this? Got to do it. Just so you know everything's already being recorded on body cam. I know, but we still have to. All right, turn around for me. All right. Okay, I just want to I'll tell you Tell you then. You want me I don't know which ones that we got. From me? I don't know. situation. Can I call down to headquarters for you? What time do you have to pick your kids up? Um I need to pick them up at 2:10. At 2:10? All right, but this might only take us about an hour. So it depending on what's happening we may be able to get you back to your car and you'll be able to get them. It's about uh 10:30. So it shouldn't take us too long. But if it does extend into where you need to get them we'll help you out. All right, anything in pockets? Do you have any pockets? Phone up there. All right, well, keep that there for now. We'll get a female to search you when we get back to headquarters. Is there an elevator up here? No. No, okay. I'll go find it. Thank you. All right, hold on one second. Just in case she might in case she starts tripping or falling he's going to hold you up. Okay, I just want Well, I'm here if you do, all right? Have a good one. Yeah, take care. Thank you, guys. So did you get it all? You're back in over here. You can go out the back. Well, we're parked in the front. Maybe we have to walk all the way around. That would be really nice. Is there a back entrance? Well, do you know if there's a back entrance? Step over this way. It's over here? I'll go move your car real quick. Yeah, thank you. I got my purse with all my money and stuff. Yeah, everything's still going to be here. It's going to be held here for safekeeping. Okay, yeah. And cuz we may end up releasing and giving you a ride right back here so you can get all your property. I guess that's what it is. It's my It's my check my stuff. And if you feel like you do need medication or if you feel like something extra is going on let us know. We'll get the EMS and medics out and we can take you to the hospital to get uh whatever medications you may need. It's just heavy tax, you know. Come back here. Yeah, it's a complicated one you guys got here. Okay. Do you have a big criminal history anything like that? I I did in the past. In the past? Anything recent within the past 5 years or anything like that? No. How many times have you been arrested for shoplifting? In the past Mhm. twice. Twice? Okay, convicted or not? Uh Reduced in court or anything? No, they were they were two. No, they never exactly There was two. I didn't do any jail time. I just went to court twice. I paid fines. But I didn't get that all straightened out until Okay, I um I lived in Arizona for many many years and I came back about about 7 years ago and that's when I started um that's when my life got better cuz I was at a mess for a while. Okay. So when I came back to Arizona I had I couldn't get my license so I had fines from those priors. So I paid that all off, got my license back, got my you know everything back together. So Put all the bags in the back seat. I'm not sure what you would call them. They're in the uh trunk. Yep. Thank you for the back entrance thing. Oh, absolutely. That's huge. Okay. Just hold on one sec. There might be another bag on the other side. Okay. You can go on in. Watch your head going in. Yeah, I know it's a little bit tough. Got it. Okay. Oh boy. That's scary. Do you want to try one more time? Let me try. Yeah, no. Yeah, go ahead and try the front. The front seat. Yeah, just lean back. That's another the cuffs can't reach your arms. Oh boy. Oh boy. You can go on the other side if you want. Yeah, just get the seat belt around you. Sometimes it can help if you turn yourself sideways a little bit. If you want to stick Well, if you want to go the other way or whichever way is a little bit easier for you. I went the wrong way. Got enough slack? Yep. Okay. Yeah, no. We got nothing. Simple enough. And then we got to do a CCH fingerprint photograph. Yeah, with the past since uh December 2024. $80 a day, 6 days a week. Wow. Yep. Hey Sal, you need your key. Key. Key, yeah. Look at you said that. Thank you. Try to start the car with my key when there's already a key in it. Yep. So, the way that communication goes badge number to county transporting one adult female 41 to headquarters and we tell our mileage. Just wait till the mileage pops up. First mileage? Right there. 3161 the county. 3161. We're going to be transporting one adult female 41. Starting mileage is 96523.9. Yeah, I just heard the ratchet going. I'll I'll come help you out. Yeah, he he doesn't know that about the wrench on the seat. He's young. He doesn't know how the seat's ratchet down. Okay. Oh, okay. Wait a minute. Think you got it? Yeah, I'm fine. Okay, can you stick forward while you do this? I have a little extra. Yeah. Well, if you want try to turn your body a little sideways either toward the door like keep your knees out this way. All right. All right, maybe. All right, yeah. I just might That's all right. All right, now it's all right. It's okay. It's okay. Yeah, can we I'll do I'll do it best I can for you there cuz I know it's tight back here. Okay. Yeah, if you pull the seat belt out all the way it creates a ratchet. Oh, I didn't know that. And it all locks in so then you get really stuck. So, if somebody's being disorderly and they're being aggressive and you want to do that to keep them in the chair instead of hitting the windows that's how you lock them into the chair. All right. It's also how you lock You You wouldn't know but that's how you lock car seats and stuff in a car. You ratchet the strap down and keep car seats locked down. But you can use it for people too that are being aggressive. All right. And you can either get to headquarters to the left or to the right. And then when we get there you could ask them to open up the sally port sally gate to the YC. [Music] First you let them know that we're arriving give them the mileage. All right. 3161 the county arriving. Ending mileage is 96524.5. Fair enough. Yep. [Music] You wait for the gate to fully open. Oh, what's going on? Yeah, how are you? Now I like to throw the keys in there so that way you can leave because your keys are in there without forgetting your stuff. You can You don't have to take all that off. Just the gun. All right. End of video. Camera controlled environment.