On December 9th, 2022, police at Orlando International Airport responded to the Frontier Airlines ticket counter over a disturbance involving a passenger who was struggling to load her boarding pass on her phone. Here is what occurred. >> Hello. Hello. Yeah, same same woman again, the same thing. My boarding pass is not loading. My boarding pass is not loading. THE OTHER [ __ ] PEOPLE BOARDING PASS IS NOT LOADING. THEY WANT TO CHARGE me $99. That's not my fault. I'm here to check in. LISTEN, I'M MAD. I KEEP PAYING FOR THIS FLIGHT OVER AND OVER. OKAY. I ASKED HIM FOR HIS SUPERVISOR. HE CALLED Y'ALL. WHERE HIS SUPERVISOR AT? WHERE IS HIS SUPERVISOR? EXACTLY. SO, WHERE HIS SUPERVISOR? I'M MAD. I KEEP LOSING MY MONEY. LAST NIGHT IS MY BIRTHDAY. MAN, you can't tell me to relax. I keep spending my money, bro. You see this? Listen, listen. YOUR BOARDING PASS IS HERE. Why the [ __ ] CAN'T GET ON THE PLANE? CUZ I'M MAD. THIS IS MY SECOND TIME HERE. THEN HE'S TRYING TO TELL ME A [ __ ] LIE. GET YOUR SUPERVISOR. Pull the [ __ ] up. Oh, no, I'm calling OPD. I don't give a [ __ ] I ain't do nothing wrong. I ain't break no law. I'm mad. So, so what I'm going to do? You You to pay for ME YOU GOING TO PAY THE $99? THEY TRYING TO CHARGE ME 100. >> YOU DIDN'T PAY. NOBODY PAID THE $99. >> I talked to you. >> I talked to you last night. >> I'm not talking to you. YOU AIN'T TELL ME [ __ ] AND NO I didn't. No I didn't. I was in my eye. >> No you weren't. >> Yes the [ __ ] I WAS. >> YOU SHOWED UP LATE LAST NIGHT. >> NO THE [ __ ] I WAS NOT. >> YOU DID. >> Okay so what's my flight? >> Ma'am, you showed up late last night. >> NO I DIDN'T. NO I DID NOT. >> I walked from the one side to the other side. >> Bro. >> I was there. >> I CAME TO THE TICKET [ __ ] LINE. The dude told me he couldn't help me. Because they was monitoring. Man, I don't give a [ __ ] >> You going to be arrested. >> Arrested for what? For screaming? >> Disorderly conduct. You're interfering with the operation of the airport. >> No the [ __ ] I'm not. >> Yes you are. >> No I'm not. >> Yes you are. >> So do what you got to do. Come on. DO WHAT YOU GOT TO DO. COME ON. COME ON. COME ON THEN. WELL TAKE ME TO JAIL. Take me to jail. I'm not going to let you insult my integrity. I'm not going to do anything. I do. Yes the [ __ ] I do. Yes I do. No I didn't. No I didn't. NO I DID NOT. I was I changed That [ __ ] [ __ ] up just like that [ __ ] [ __ ] up last night. So why my boarding pass not popping up? >> That's not That's an issue. >> WHY IS THAT popping up? Come on. Take me to jail. >> Did you come to the >> Take ME TO JAIL. COME ON. COME ON. WHAT'S YOUR NAME? FRANCISCO. Come on. >> You keep screaming. People over here are >> All right. Come on. Because I'm not the ONLY PERSON THAT'S GOING THROUGH THIS. He being rude. He's being a dick. He's being a punk. [ __ ] [ __ ] Get your supervisor. He called OPD. It is what [ __ ] The [ __ ] Ain't no ain't no all against that. Y'all going to take me TO JAIL? COME ON. TAKE ME TO JAIL. EXACTLY. PEOPLE IS HERE FOR THEIR FLIGHT. I'M HERE. I WAS HERE YESTERDAY. >> I know you were here yesterday but you missed your flight. >> I DID NOT. >> Yes you did. You showed up 33 minutes >> No, I did not. >> 30 minutes before your flight I came here at 8:19 last night. >> 33 minutes >> You want to see my boarding You want to see my check-in? >> I was there yesterday. >> No, you wasn't. You was there when I got mad. You was there when I got mad. And I was here. >> You were late. >> My boarding pass was not loading. Okay, so what So what's the reason for today then? >> So I don't know what's going on. >> Why my boarding pass not loading? WHY MY BOARDING PASS NOT LOADING? I keep paying FOR THIS SAME [ __ ] TICKET. >> NO, you can't get a new ticket because I was >> I keep PAYING FOR IT, THOUGH. I KEEP PAYING FOR IT. >> I don't know what she's going to do. >> AND MY BOARDING PASS not loading. I got a email saying here go your boarding pass. I go through Clear. I pay 200 [ __ ] dollars a year for Clear. Okay? I get here, my boarding pass not loading. Standing in the [ __ ] line. Yeah. I'm going to miss my flight. I'm going to miss it. But yesterday I did miss my flight. I stood in that line. I stood in that line for hours. [ __ ] you. [ __ ] you. Get out of my face. I want to talk to you. NO, I'M NOT. I WANT TO SEE A SUPERVISOR. I WANT to see a supervisor, the [ __ ] You got a supervisor. He got A SUPERVISOR. HE GOT A SUPERVISOR. EVERYBODY GOT A [ __ ] supervisor. I want his supervisor. Come on, take me to jail. I'm ready. I'm ready. Come on. I'm ready. I'm ready. Buy my [ __ ] money. Buy my money, I'll go to jail. The [ __ ] Come on, I'm ready. Let's go. Cuz she just said her [ __ ] not loading. This [ __ ] not loading. His [ __ ] not loading. Every instance it's the system. >> But it was still last night. >> I'M TALKING ABOUT HERE, BRO. YOU TALKING ABOUT YESTERDAY. I'M TALKING ABOUT I BOOKED ANOTHER [ __ ] FLIGHT, paid extra money. >> I understand. >> Okay, so why I take extra money bro? Why my boarding pass not loading? You know what? You don't WORK FOR THE AIRPORT. YOU WORK FOR OPD. So you can't tell me nothing. You can't tell me nothing. SO WHERE IS YOUR SUPERVISOR? >> Then you're THE SUPERVISOR. >> WHERE IS HIS SUPERVISOR? >> HE'S NOT HERE. HE'S IN CHARGE TODAY. >> [ __ ] him. Where is his supervisor? >> She she she she stopped at this point. >> I don't give a [ __ ] bro. [ __ ] you. [ __ ] you. You talking about $99. BUT THEN THE MEXICAN that waved his $99. But I got to pay $99. No, I'm not paying that. No, I'm not. No. So take me to jail. Okay, take me to jail. >> Well, why do you want to go to jail? >> I'm not leaving. Come on. I'm not leaving. I need my money back. I need my money back or you can take me to jail. I want his supervisor. So come take me to jail. Take me to jail. I'm not leaving either. Either they're going to give me my money back or they're going to put me on another flight. My birthday being [ __ ] up. My birthday being [ __ ] up. I don't give a [ __ ] cuz it's my birthday. If I'm doing something wrong, take me to the [ __ ] law. Come on, take me to Come on. Come on. Cuz you sitting up there lying in my face by missing my flight today. And I sat in that line for a whole [ __ ] hour bro. The [ __ ] I did. I got there at 8:19. Yes, I did. No, I did not. My flight did not leave till 9:00 man bro. Come on, take me to jail. Take me to jail. Come on, you ready? I will talk to you. I will talk to you. Come on, take me to jail. To Atlanta. You want TO TAKE ME TO ATLANTA? IS YOU GOING TO TAKE ME TO ATLANTA? Come on. Yep. Don't hurt me. Don't hurt me. >> around. Turn around. We're not hurting We're not hurting you. >> I'm not resisting. No. No. No. I'm not resisting. Don't don't snatch nothing from me. >> Because he told you to put your hand behind your back. >> OKAY, AND THEN BEHIND MY BACK? GET BEHIND MY BACK? BOY, Y'ALL GOT a lawsuit, baby. Y'all got a lawsuit. Come on. Yes, sir. Yeah. Yeah. Yeah. Now, is this orderly? No, I'm not relaxing cuz I keep spending my money. I keep spending my money. I'm not fighting. Come on. Let's go. Y'all ready? Y'all ready? Let's go. Yeah. Come on. You ain't got to quit me like that. >> Ma'am, we're not. >> Yeah, don't hurt me. >> Ma'am, you >> [ __ ] I'm I'm I'm complying. I don't care. I'm going to take you to the B line. I'm going to take you to the B line. But, you not going to hurt me. You not going to hurt me. You not going to hurt me. >> No, I DON'T GIVE >> I'M GOING to take YOU TO THE B LINE. I'M MAD. IT'S [ __ ] UP. BUT, you not going to hurt me. You not going to hurt me aggressively. You know nothing that. >> Ma'am, we're not doing that. >> I'm I'm telling you to go. Don't do it. >> Why not? >> You just started to. You got a grip on my arm, baby. Okay, I won't talk to you. Yep. Yep. Let's go. Y'all [ __ ] up. Lawsuit. [ __ ] all of y'all. YEAH, I UNDERSTAND you did nothing. I didn't do what I did. Oh, this is my good side. I'm mad. I'm mad. So, how does the left part of your brain work? Turn it up. Turn it up. Right side, left. But, how does the left work? How does the left part of your brain work? Uh-huh. Uh-huh. What? Yes, sir. Yes, sir. And I'm mad. >> I understand >> I'm mad. >> But, there's no need for all this, ma'am. >> I can't spend my money on this flight. I can't spend I spend my money on this flight. >> But, ma'am, you don't have to go to Frontier. You can go wherever else. >> I I didn't spend it first. And Frontier is the same thing. >> Hold on. Before we get you in there, okay? Look, I'm not a police >> I don't got nothing. You can search me. I don't care. >> All right. >> Come on. Here. >> I'm not going to search that part, ma'am. What I'm going to >> I don't care what you search. I did you nothing wrong. >> I understand. >> I just wanted to book my flight. >> I'm going to try to help her and I'm going to get >> Now, I got to find out if I can get out. >> I understand, ma'am. >> This is cool. I'm a student out of y'all. >> Ma'am, do you have anything sharp? >> No, I don't got >> All right. Hold on. I'm just going to search your hair real quick. I want to make sure you got nothing sharp, nothing Do you have anything in your pockets? Okay, we'll go ahead and have a seat, okay? Watch your head. Watch >> My phone. >> Watch your head. You have your phone. Oh, your phone. We're going to get a Get your feet in, okay? >> Call my mama. Call my mama now. >> Ma'am, you got to scoot on back, okay? >> Call her now. >> Ma'am, you got to get in the car. >> Call my mama now. Call my mama now. >> Hold on. You got to get in the car. >> Call my mama now. Call my mama now. >> Ma'am, let's get one one foot out OF THE CAR. >> TIME MY MAMA told us I was getting on the plane. >> Ma'am, you got to scoot back. Watch your head. >> Okay, well, no. I'm not going to cooperate. You hurting me. >> Ma'am, don't kick Don't kick. >> I'm not kicking. You hurting me. >> Ma'am, stop kicking. >> MA'AM, I'M NOT KICKING. >> I said you're kicking THE DOOR. >> YOU HURTING MY ARM RIGHT HERE. >> MA'AM, JUST SIT BACK. >> YOU HURTING MY ARM. >> WHAT? WHAT? SIT BACK. >> OKAY, BUT YOU HURTING >> WATCH WATCH YOUR LEG. Watch your leg. Is her phone around here? >> I put it right here on the side. I put it on the side. >> So, for disorderly, we need two statements. >> Statements? >> And And what So, they can't Awesome. And then, see if you can get uh I'll tell you what. I'll stay here with her. See if you can also get a trespass from Goa if they want to. >> Yeah, I do like that. >> All right. Awesome. And Okay. While getting statements from the other parties involved, the suspect was complaining of being too hot in the back of the patrol car. >> I understand we're we're Listen, we're not waiting on the purse. Right now, we're doing with something else. We're doing all this other fun stuff we have to do. All right? Okay. Okay. Hang up. Wait till the officer comes back over here that is running this. Okay. What she can do is sit back and relax. Is the AC not on? All right. The AC is on. I know. Hang on. All right. Air's all the way up. When the other officer gets back out here, then we can deal with it. But, I got the AC blowing as hard as I can on you right now. Okay. We're doing the best we can right now. As soon as I As soon Okay. As soon as the other officer comes out here, we'll do it. No. As soon as the other officer comes Do you have a But we have we have we Okay. Then step out of the car. Step out of the car. We're going to take your jacket off. Okay. Okay. Okay. Okay. Calm down. I tried to help you, but you're not running the show. You can't tell me what to Then turn. Turn. I'm down to I tried to help you. I tried to help you. I tried to help you. I tried to help you. I tried to I tried to help you. I tried to Try to be nice. This is how YOU NOBODY SNATCHED YOU. WHY? LET ME SEE. NOBODY SNATCHED YOU. I KNOW. YOU KNOW I tried to be nice. Tried to help. Have a seat. Have a seat. Have a Have a seat. I tried to help you. I can now give you a ticket for resisting charge. WE TRIED TO HELP YOU. We tried to help you. >> I'm the arresting officer. >> So I >> We tried to help you. YOU ACTING LIKE A FOOL. NOBODY YANKED YOU. THEN YOU NEED TO GET GET SOME YOU NEED TO GET SOME treatment because nobody's hurting you. You need to get some serious treatment if you call that hurting. >> my jacket off. No, then. No. >> Then you're going to get sprayed and you're going to pick up your stuff. >> me. Spray me. >> Is that what you want? Is that what you want? >> I'm not resisting. Spray me. >> Then have a seat. >> I'm telling you I'm about to pass out. >> I tried to help you and you tried to start acting a fool over there. >> my arm. >> I'm not squeezing you. >> May you help me take my jacket off, please? >> You're acting a fool. You're acting a fool. I tried to HELP YOU. >> MY JACKET OFF. >> He's squeezing my arm. >> You see me squeezing her? This is how This is the crap that we've been dealing with. This is ridiculous. This is not how an adult acts. Turn around. I'll take it off. If not, sit out. >> No, you got to let me out. I'm about to >> care. YOU'RE GOING TO SIT OUT OR TURN AROUND. I'M DONE. >> see look. >> I'm done. I'm done. >> You don't got to DO THAT. I'M TURNED AROUND. >> TURN. >> WHY IS HE DOING THAT? >> JUST SIT OUT. >> I'M RELAXED. WHY IS HE DOING THAT? HE DON'T GOT TO DO THAT. I'M TURNED AROUND. >> SHUT UP. YOU SHUT UP. >> UP. YOU SHUT UP. >> SERIOUSLY. >> YOU SHUT UP. >> DONE. >> NO, MAN. NO. OW. SEE HE'S HURTING ME. You see he's hurting me. >> Get your foot Get your leg in first. >> He's hurting me. >> Get your leg in. >> You mad? >> Nope. >> You mad? >> Nope. >> Why are YOU TURNING RED? WHY are you doing that? Why are you doing this to me? What is you doing? >> in the car, okay? >> May you take my jacket off? I'm about to pass out. >> Tried to be nice to her and that's what we did. >> What is he doing? What is he doing? >> You wonder why they don't want her on the plane. >> I'm about to pass out. >> What are you doing? >> I'm about to pass out. >> The female was arrested and charged with disorderly conduct. Please leave a comment and of course don't forget to like, share and subscribe for new videos. >> [music] [music]