Hey dear. >> Ma'am. >> Ma'am. >> Hey, can we go up there and talk please so we can >> No, I cannot. I want to collect my bag off this plane. >> 92. Can I get a air fighter? >> I need I NEED MY BAG. YOU DIDN'T LET ME WORK. YOU'RE NOT GOING TO GIVE ME A REFUND. YOU'RE NOT GOING TO SEND ME. I'm going to give you our refund, man. >> So, ma'am, can we go up there and talk at the at the counter so they can work on the computer to get you a refund? >> Ma'am, we have to clear this jet jet bridge so they can they can take off. >> Ma'am, >> so uh >> what's going on >> right now? This jet bridge, are you guys control of it or is go? Uh, it's still federal property, but as of right now, we have our team here, so technically you >> because you guys are still attached to your bike. Correct. >> Okay. >> Do you guys want to do you guys want to press charges for trespass warning? If you're here with Jeffrey >> because I'm not I can't force her to go unless either you or >> Good. I don't think Spirit would want to do that. Um, >> can you adise us this is going to be a security incident or a cage service >> still? Well, they're saying it's a security incident. >> She breached theach. >> Oh, so she didn't she didn't even >> All right, ma'am. Can you feel me in all what's going on? Why are we here? What's going on? >> I'm ready to get on the plane. I got to be over there at 12:20. She going to talk about I can't get on the plane. I've been on this already before this morning. I've been sitting there all day long. >> Okay. >> I do not want to go back on NO OTHER PLANE. I GOT TO BE WRECKING 12:20 IN THE MORNING. >> OKAY. Do you have an ID on you? Because they're not even sure if you are who you say you are. Do you have ID on you? >> All I have is a passport. from customer. >> A passport is fine. Can I see your passport? >> Disconnected jet bridge with her in here because she could get injured. >> And they're not going to take off with her in here. So >> she's impinged that. >> Mhm. Okay. >> Yeah. Mhm. since the temperature is still with Spirit Airlines. He said that they're so he doesn't want to trespass for air cuz she obviously isn't going to move. >> So I'm just going to I'm just going to wait for them once they get there. Then we'll figure it out. So, we want to help you so we can refund you and help you because >> if they're not going to do that, >> we're gonna have to wait for >> air. But I do want to get on the plane. >> But we're past that now. And I don't want you to be trespassed by the airport. That's a federal problem. I don't want you to be charged for trespassing. >> Yes. So we really would like like you just to make >> how is transpiring. >> Can I explain to you how this is all coming about? So the reason why this is coming about is because they said according to the call we got I don't know what happened but according to the call we got you came and went past them onto the jet bridge without showing your ticket. >> That's a lie. I think they know what I GOT IF I DIDN'T SHOW my ticket. She didn't even see my ticket. Daniel right there. >> Okay. So, with that, so with that being said, being that you're saying that you did show them something, I don't want it to get to a point where they're going to deny you boarding. They're not going to trespassing from the airport. Now, you can't even fly out the airport. They're willing to take care of you, but you can't stay here because right now, you haven't committed a crime. Technically, we're not involved yet. I don't want us to become involved because now if we become involved, that means >> giving me a refund is not ours. is not going to give me. >> No, no, he just the manager just told you. Did you just not tell her that you will try to book for another flight or am I hearing stuff? >> Not today circumstances. Not today. But we will give her >> I have to go to work and swim, please. >> So, here's the thing. Like I said, I don't want you to end up being banned from the airport. That's going to make the situation even worse, and I don't want that for you. Does she have any check in bags or anything? Is this a check bag? >> Can you ask the Dallas office if they can hold her back for safety? >> They hold up to 5 days cuz this way at least she knows her stuff is hold. >> Okay. Thank you. >> Do you need this? Can I keep it? Um, >> I can take a picture of it. >> Oh, you got Never mind. I want her to guarantee her condition. >> Yeah. I'm I'm trying to tell her that I'll refund her myself. I don't want her to have to go through another bigger process and then have more problems. >> So when she goes out there, can she go with you? >> Yeah. I tell her, "Come with me. I'll find you myself." >> Okay. Thank you. >> I'm not sure. >> All right. Let's get her taken care of. You got everything? I'm going to refund for >> Okay. I got >> I got home. >> Nice. >> She didn't allow her to help. I feel bad. >> Well, you're able to help her now. >> Yeah. I I'm going to resign her everything. Everything should take over. >> Yeah, she's over there. >> But she does have to be escorted out. >> Yeah, that's fine. Right upside down over there. So, >> she's there. >> Yeah. She go, >> but you're going to refund her here, right? >> Okay. >> So, chick over here apparently did not scan in and just ran onto the plane. She didn't breach the door, but she was on the plane without being scanned in on her ticket. >> Where's the passing? >> Fox right down there. >> Okay. They're light skin. Not going to let her on. >> No. Yeah, we've already refused her boarding. She will not fly with Spirit for today. I will issue her a refund note because we think there's more going on. >> You notified her on that, right? >> Correct. Yeah. No, we already told her she's not flying with Spirit today. We are issuing a refund. >> Okay. And then now she's refusing to leave. Is that >> No, no, we're issuing her. >> She refused to leave over there and then we eventually got her to leave and now that she's over here, it's now not >> He brought up a good question which I'm the airport officer. My name's Christian by the way. David, nice to meet you. Um, and just to write a bias, so in that moment, we're still connected to the plane. L1 doors closed and she's sitting at the bottom of the jet there just refusing to move. And he asked me, is that something that Spirit would trespass her cuz we're operating that gate or is that still a go with her? >> You guys have the right to refuse service on the it is the uh aircraft airlines decision if you want to bar the airline for an extended period of time because you barred her from the selection. She no longer has a valid ticket. In order to have the ability to 192 cameras 1624 about 1906 is the remedy times. Yeah. She's refusing now. I have the right to trust her which I'm going to give her a chance to leave the air. has a valid ticket >> and what but what I meant is like at the bottom of the jet range if she's just sitting there like she was >> so you know how >> you have to be the you you guys bar from the flight has a valid ticket that's >> but in terms of like them actually putting hands on her to like bring her up >> I had to officially give her you refuse to leave I'm trespassing you and outside so what I was what I was informed of with the airplanes the minute that with CBP CBP. I guess it's still international flight. >> Wait, was this No, no, no. >> Hi, honey. How are you? Oh, Jesus Christ. >> Yeah, I was going to Dallas. >> 2 seconds. No. Um, hold on. Give me one second, please. >> When she's done over there, if we we're good. >> They did see it. She was wearing a diaper. So maybe she has a little more need sometimes as we're being a little more lenient with the situation. >> Jet bridge is an extension of the building. >> Okay. So >> so go. >> Unless if there was an injury on the jet bridge, that's us. If there was someone that had a laceration on the jet bridge, that's us. If there was a trespass issue on the jet bridge, that's us. Their aircraft is their property. Once they step foot into their aircraft, if she's refusing to leave, the airline has a responsibility. If I wasn't able to get her out of the plane, probably since she refused to um get off the jet bridge, >> then you would have had barer from that fight which would then turn her would let her take it >> to her jurisdiction. Now, if she's refusing to leave once I give her a verbal saying, "Hey, >> you don't have to. We can just tell her to go. If you want to press charges, if she refuses to leave, she no longer has a valid ticket. She has no business being here without valid." >> So, you you you are good on charges. Goa as a representative of Goa. If she refuses to leave, she no longer has a right to get. We are alone in fresh start. >> We are able to. Do you want to today? That's it. Just yes or no. >> As a Goa official, if she refuses to leave the airside, I'm going to give her a chance. If she continues to refuse to leave, you need to explain to her that she no longer wants the ticket for today, but you are going to rebook her or not rebook. >> She's already been she's already been about to she refuses to leave, then yes, go. >> Yeah. Okay. I just got the verbish. I just want to make sure. I know it's a process. >> It's not It's not too much of a process. >> So, they already they already did the refund. So, if you want, we can go ahead and fine. >> We can go ahead and make >> you guys want to >> cuz usually usually it's it's us. I said she didn't want to leave. I just need a yes or no from you. So, >> yeah, I get that. I get that. But what I'm saying is that like >> I I just need a yes or no from you, which is a yes. >> Yes. Okay. So, >> I just need a statement and we'll see what happens. All right. So, you don't need to you don't need to give the warning. You don't need to you don't need to be the official person. You know what I'm saying? That's why I'm asking that the way >> it has to be it has to be written in paper. We cannot give it to >> incorrect. 100% incorrect. A verbal warning is good enough. Leave. That is all you have to do. You don't know nothing about this state. >> I understand. >> AND I STUCK OUT. I >> KNOW, BUT THAT'S NOT THE ONLY OPTION. You have other options. >> NO, I DON'T. CUZ YOU JUST GAVE ME A REFUND. IT'S GOING TO TAKE 3 TO 5 DAYS. ALL I HAVE IS $200 CASH. I CANNOT FIND A LAST MINUTE FLIGHT TO GET BACK TO DALLAS. >> Like I explained, man, we we processed the refund for you. >> Okay. Well, take me to jail. THEY SECURE MY SAFETY AND SECURE MY BODY. THAT'S THE ONLY WAY I CAN FEEL SAFE. I DON'T KNOW NOTHING ABOUT YOUR STATE. I DON'T KNOW HOW TO GET BACK HOME. >> IT'S COLD, MAN. It's cold, man. Like I said, at this point, you know, >> well, at this point, I'm not moving and I don't got no way. I rather go TO THE GYM BECAUSE I DON'T HAVE NO SECURITY to get on my BODY AND MYSELF. I DON'T KNOW NOTHING about this. >> Hold on. If you end up going to jail, guess what? Now you have to worry about a bond. How are you going to get out with a bond? Listen, hold on. I will secure my safety. I'm in a state by myself that I don't know nothing about. >> You're going to have to worry about the water. You're also going to have to worry about she's going to take probably from the airport. You're going to have to worry about another airline because you're not going to be able to fly the same airline. So, we're trying. >> Don't worry about that. I can't I DON'T EVEN GOT NO money to get a last minute flight. Do you know how much last minute flight is? I already tried $5 $128. We said I don't have another $200 cash and you going to give me my money in three or five days. I don't want to have nowhere to go. Okay. >> I don't have nowhere to stay. I don't know nobody in this state. >> Ma'am. Ma'am, we're right here. Just talk to us right here. You don't have to yell. Okay. So, as of right now, right, they are refunding your money. Okay. >> It don't go. >> Can you stop for a second? Can you stop for a second? I'm explaining to you that all we have to do is go back to the the the land. >> Daddy, I rather go to jail at her and then I'mma give you just get my check and go go get me out of jail because this is crazy. I don't got nowhere to go and they keeping me. >> All you got to do is leave. Let's go. >> They talking about they refund me my money, but then the money don't hit the card for three to four days. Daddy, I DON'T GOT NO MONEY FOR $200. That's it. Why can't I book a last minute flight? Can I talk to you? >> Are you okay? >> I'm stuck out here, Daddy. I'm just stuck. >> I FOUND A A GREYHOUND BUS. THAT'S STILL 500 SOMETHING DAMN DOLLARS. EVERYTHING $500. >> Can I talk to him for you? >> You tell me when you're done. >> THAT'S WHY I TOLD HIM TO do the rest me. IT'S DIFFERENT OPTIONS. NO, IT'S NOT. I'M IN a state by myself and I DON'T KNOW WHERE I'M AT. >> WE don't need that. We can fill that out later. That's what I'm trying to say. We don't need that. As long as she refuses right here, I'm good with it. We can fill that out once we have her name and all that other stuff and she's in >> I don't got no worries. I don't got nowhere to go. >> I just want to get I just want to get you to the main channel. >> Can I speak to your dad? >> Can I speak to him? Is it okay? Miss Coleman, you're calling the emergency number. That's 911. >> Ma'am, can I talk to you? >> Yes, I need the police. >> This is the police. >> We are the police. >> Why did you not But you not TAKING ME TO JAIL CUZ I'M IN A STATE THAT I DON'T KNOW WHERE TO GO. AND I'M TELLING YOU, TAKE ME to jail and you not listening. >> Call me. We're trying to help you out. >> Can I talk to your dad real quick? I am not I'm like I all the police not even doing nothing. I'm just going to be around. I'm by myself. >> We are the police. Please do not call the police again. >> Okay. >> Miss, can you just gather your stuff and we'll go ahead and walk to the main terminal? I'll talk. I'm not moving. No wor. I'm not moving. >> Hang on. I'm not going to keep going back and forth. Be trying to help her as best as I can. >> What state are you in? >> I'm in Orlando, Florida. Dad, I know I have no way to go. I don't got nothing but $200 cash. >> That's telling. That's why I keep telling them I RATHER GO TO JAIL. I DON'T KNOW NOTHING ABOUT THIS STATE. I don't have enough money. All I GOT IS $200 CASH AND EVERYTHING IS $500. AND OH, MY REFUND IS COMING. THREE OR FIVE BUSY DAYS. YOU took my You took my my belongings already. >> Okay. through me. >> Stop resisting. >> STOP RESISTING. >> STOP RESISTING. >> Stop resisting. >> Got you. I have both their legs. >> I got both of them. >> All you had to do is say don't put your hands behind the face. You don't have to do it on me. We gave you the opportunity to leave. >> Let me go. You're about to break my glasses. Can you stop? >> Stop resisting. Give me your arm. >> Give me your arm. >> Give me your arm. >> Let me go and I'm going to let you I'm >> Give me your arm. >> Hey, I'm going to put it on. Hey, I'm going to put it on. >> God damn it. >> Don't you bite me. Don't you bite me. for grabbing me. Grabbing me all kind of way. >> You got her. >> Yeah. All kind of way. >> Bite me. >> Stop resisting. >> I'm not resisting. >> Stop resisting. Stop. >> Stop resisting. >> Stop. >> I'm not resisting. He's grabbing me out on the way. Daddy, >> stop moving. >> Okay, get trying to get out my glasses. That's all I'm trying to do. >> Well, guess what? You ain't bit me. >> Okay, so I got a charge. Thank you. Can you >> Don't move until we are done. Do not move. >> Can I get on the ground? Get on the tower. >> M get on the ground. >> Once you are secure, you will be lit up. >> Okay. >> Get on the tower. >> Can I get on the ground, please? >> You will get on the ground. Cat, are we good? >> Can I get on the ground? >> Get on the ground. >> Can I get on the ground, please? >> Listen to me. >> Can I get on the ground? >> Listen to me. >> Can I get on the ground? >> You are going straight to the ground. Do you understand? Yes or no? >> Yes. Can I go to the ground, please? >> Can I go straight to the ground? >> Sit on your butt. >> Get on your butt. On your butt. Hey, I want to >> on your butt. >> On your butt. >> Okay. >> Thank you very much. >> I'm not even resisting. You all got to do all of that. All you have to do, Sarah, ask me, can you move your hands? >> Take your legs out. >> I'm that just been resistant. And I told them all he asked them, "Can they just take me to jail?" And they just did all this for nothing so they can make it seen. And you're being recorded by people, too. I'm being recorded by my body camera. >> Okay. So, >> stretch your leg out all the way. >> Okay. Can you Can you just get my glasses? That's all I care about. That's it. Thank you. >> That's all I care about. My >> stretch your leg out. >> Okay. >> I asked you several times to leave. >> I just told you several times. >> All I asked you was take me to I can't I don't go nowhere. >> Avoid it all. I don't but m you didn't have to do all the first act you don't want to leave there's no talking >> so you can't so you did you have to do resistance like that you have to did I ask you I want to go to jail I said can I I can put my hands behind my >> if you wanted to go to jail why were you resisting >> I DIDN'T RESIST YOU JUST DID ALL THAT for nothing you could say ma'am >> I said ma'am do you know what you just did snatch my face on my body cam >> okay thank you >> I snatch your is the leper guy. >> That's That's why I asked you. Can I go to jail? >> That's what you doing now. >> It's just past you. >> I got to check my leg. She bit me pretty good. >> Oh, well, you might as well check cuz you should not put your hands to nobody like that. And when nobody wants to resist, I asked you can go to jail. Sister, mom. Mom, put your hand. Mom, come. >> You don't tell us how to do our job. >> We ask you to leave. >> Sir, come here. Being that you're in charge of the airside, is she permanently banned from this airport? >> She's being arrested. I need to call my >> Thank you. >> Thank you. >> 24. Go ahead. Kick your leg forward. Thank you. Is crops okay or no? I got to get pushed down for that fight. >> Is crossing okay or I'm going to get um kicked down and stuff for that too. >> Hey, how far out there? >> Okay, I guess okay. >> Uh she bit me pretty good. I got to check my thigh. Go to the emergency room cuz we need to go get a check. Ma'am, do me a favor. Turn around. >> I just I just want to say where my glasses. >> Turn around. >> Know where my glasses. >> Turn around. That That time has passed. Kick your feet out. Kick your feet out. >> I just want to know about my glasses. I don't care about any other my glasses. That's all I care about. My >> little >> ma'am. Just sit back. I just looking for my glasses. >> You can't look for that lady. That That time has passed. >> That time has passed. You don't get your glasses. >> I don't care about the glass. I just in there. >> And please you buy them home cuz that was necessary for >> I just needed a yes or no. >> You could have just said how can you trash your and then if I said no, I didn't want to do that. That would have been a resistance. >> Welcome to Florida. >> Welcome to Florida. That's how y'all do. >> That's not how we do that down here. >> Okay. But why you just say >> I'm not explaining that to you. >> Can you put your hand? >> All you're going to do is walk to the car. >> Do it in Dallas. >> I don't care how they do it in Dallas. >> That's how do it in Dallas. >> Do they bite people in Dallas? >> Yes, they do. >> If you want to be aggressive with a person, get me. >> Okay. >> I'll beat you. >> Listen to me. If you do not walk, >> I don't I am going to wist you. I as I'm letting you know I will spray your body. >> You doing body force for nothing. I swear I can walk properly with you. I wouldn't even put my hands behind your back. You just on me for no reason. >> Where did she Where did she bite you at? >> Why you biting my officer? >> Because he grabbed my face and me that officer. All he had to do is say, "Can you put your hands behind?" I asked to get out from jail. the highest set of resisting race. If I'm asking you to take me cuz I don't know where I'm from, right? I don't know my brother. I ask you to take me cuz my safety, right? So you didn't have to jump on me and do what you s So you board a plane without a ticket. Let me finish. Let me finish. Let me finish. Finish. You board a plane without a ticket. It cause all this chaos. These officers come out here polite, professional, courteous, and then you turn on high on this officer when he's out here trying to be professional with you. >> Not making sense, ma'am. Yeah. So that means my back with no problem right now. I'm going to walk you all to you. That's all you have to do. With everything that's transpired after we issued the refund, stand over >> with everything that's happened after we gave you the refund with let you know that you >> just got to get her to car. >> Yep. Let's go. >> All right, man. Stand up, ma'am. Is that >> not Let's go that way. >> I'm not really my sto. We're going to go that way. >> Is that brown bag? >> You got a lot of questions for someone who breaks the law. >> Asking is that my brown bag my stuff at >> amazing. So, what made you think you could board the plane without a ticket? >> I got a ticket. >> How come you didn't scan your ticket? >> I can't with the curly. >> Oh, really? You're on the camera and you scan on your ticket. >> Let's go. >> I won't go. You don't have to right now. You dragging. Just say >> let's go. >> Just Why is she driving like that? >> I have to hold you. It's per policy. You have to hold me. I'll control you. >> Okay, I can walk. >> Okay, you can walk. Okay. So he did he my stuff the the blank the plastic bag. That's all I'm saying. Cuz the plastic bag has something straight ahead. You going to face that back wall >> right here. is pulling right the truck. I swear to your truck. There's no section in here. Stand right here. Spread your legs. underneath. >> Spread your legs, ma'am. >> Thank you. >> That's my diaper. That's not really That's a diaper. It's a diaper. >> All right, man. Step inside this vehicle. >> All right. What's up, bud? >> All right. Right upper thigh. >> Um, we're going to see. >> Yeah. >> Did either of you guys come with like a laptop? like 2 minutes. >> No. >> Yeah, I need a laptop. >> Where is Where is Andy? >> Um, he's with the ambulance. I'm trying to call him now to see where >> I think it's about >> She was charged with battery, resisting with and without violence, disorderly conduct, and trespassing. Thanks for watching. Be sure to subscribe for more videos like this.