What's up? What do we got? >> We got I need this guest to come off the aircraft because when she come in, you know, we told her to pay for the carry-on bag. She got two item and everything. So she's being she got >> She didn't want to pay. >> She doesn't want to pay. That wasn't even the issue. So she got irate and then she was yelling and screaming and everything and then she pulled this one and then technically she went on the plane >> She That's her bag right there? >> Yeah, uh-huh. So we told her to go back. >> How'd she get on the plane? >> She went by force. You know, we told her not to go. Yeah. She went >> And now she won't get off? >> She didn't board. >> Now she won't get off or you didn't ask her yet to get off? >> Yeah, she won't She needs to get off. I want her to come off. >> No, but did you ask her already to come off? She said no? >> She said she's not going. >> Okay. Whose is this? >> That's hers. >> Are they okay this time? >> I don't know if they're together. I don't know if they're going to go or if they're going to go without her. >> Okay. 21A? >> 21A. >> What color shirt? >> Her name is Jackie. >> Huh? >> Her name is Jackie. >> Jackie? >> That's her. >> Mohawk? What color shirt she wearing? >> Like a blue sweater or something. >> Good morning. >> Good morning. >> Pardon? >> Are you Jackie? I'm going to need you to step off the airplane and come speak with me outside. Whoever you're traveling with is >> [snorts] >> I guess free to stay or come whichever way you like. >> We can Thank you. >> Let's step up here out of the doorway for What happened today? Tell me what's going on. Come come up here. I just want to get away from the plane. >> That lady is so rude. I bought my gift in the shop when I bought my bought my ticket like on the way in. The lady said we have a personal item. We don't need to check the bag. I bought a gift for my son. I'm going to New York. It's a little toy box. And they asked me and I told them I bought this gift in in the airport. And he my my husband bought a baby hug for me in the gift the gift for me and they started following me harassing me for a gift. I'm a mom. I just bought this gift in >> Cuz they wanted they said what cuz now it's two items instead of one. >> But it was a a gift box. >> We bought it for $30. I'm going to find out what parties and everything is >> I left the box at home. >> She actually left the >> the box at home cuz I'm not going to pay $90 for a $30 gift. They can have it. And I left and she so called you to come follow me. >> Okay. So, you have that. You have that box. And when she gave you her time cuz it was two items and she said screw it I'm just going to >> Stopped me from going through the door following me. >> Also, just I don't mean to I don't mean to point anything. I don't cuz I don't want to pay but I'm holding a toy in my hand, sir. She was singled out for I don't know what it is. >> Okay. I understand. Um So, here's the thing. She said she's saying that then she told you not to get on board and then just kind of pushed her way through and got on board. You actually haven't even You You actually haven't even scanned your ticket and checked in. Okay. She's going to wait here with my partner. I'll be right back. Hi. Do you know of what we're doing? Is she rebooking? Is she refunding? Is she They're going to turn her away. Right. You know, I knew that. The question was are they getting refunded or rebooked? Do they have Do they have checked bags underneath this plane? I don't know. Hold on. No checked bags? Yes. No, yes. She was She was She was actually about to push >> I'm going to see if you can find another seat. Yes. >> Mhm. Yes, or is it a no? >> We asked her to come off. She said no, she's not going to come. Mhm. >> You didn't check any bags on this plane, right? So, here's what's going to happen. You're going to take your stuff and your stuff and you're going to grab your box that's over there. We're going to rebook you on another flight with a different crew and then you can fly home. They're not going to let you on this plane. >> Why? I have to be in here. >> Ma'am, I can't I don't make that decision. It's not up to me. Spirit Airlines doesn't like the way that you acted and what happened. Nope, the way you acted and what happened, whatever, they don't like it. So, here's the thing. That's for you to take up with them. Between you and Spirit Airlines. >> cancelling because I wasn't saying that I wouldn't take my box? >> Ma'am, please don't argue with me. I'm trying to make this really, really simple. You're not going to get on this plane. They're going to rebook you. You'll be allowed to fly at a later time this afternoon or whatever, whenever the flight is that they can put you on. That's it. >> And I got to deal with her to book me? Can I find somebody else? >> to stand here with you the whole time. >> Cuz it's No, she can give you guest services. >> Oh, you get better guest services either way. Which is at terminal four in the customer service at the ticket desk. >> Okay. >> All right, sir. Sir. The Southwest isn't needed. Sorry headed that way. Let me just stay on while they leave and then >> Can I Can I just book my flight here? >> You got to go to terminal four to the Spirit check-in your counter. Ma'am. >> Oh, yeah. This is yours. This is yours. >> You're going to have to take that and dispose of it or do whatever you're going to do with it. >> It's your gift. It's Take it with you. >> I don't have it. I'm going to fly with them. They're not going to allow it. I'm leaving it with them. >> Okay. >> Well, then put it in the trash. I had to put it on my She said I cannot fly. So, I can't even book another flight. She literally trying to sabotage my sabotage me because of ego. >> Okay, do you have your ID? >> Yes, ma'am. I do. >> So, you have to bring it to that lady. She has it. >> I didn't do nothing to her. I can't do Like sabotage Like is this going too far for over nothing? >> [music] >> Like hatred Like hatred. >> Like above and beyond the duties. Call of duty. >> We just came to get the the ticket and she already called him to tell him that >> Do you have your ID, sir? >> Yes. >> Thank you. And what's a good phone number for you, sir? >> Uh 702-297-2000. >> So, >> 297-2000. >> Yeah. >> Oh, yeah. >> Actually, 297-2000. >> No, no. You stay here. >> Okay. >> Okay. Do me a favor. Take your jacket off. Take your purse off. Turn to face the wall. >> Am I being arrested? >> Yes. Turn to face the Turn to face the wall. Place your hands behind your back. Thank you. It's a breaching. >> Breaching what? >> Breaching the gate. Your ticket was a scan before you entered into the jet bridge. It's a felony offense. >> Are you serious? >> I'm I'm very serious. >> The lady scanned it. Ma'am, are you serious? >> I'm being very serious. >> She scanned my ticket before I I left. That's how they were able to see my my box. >> I understand that, but they're saying that the ticket was not scanned, that you barged onto the jet bridge. That's a breach. Okay? >> Please. >> The rest of your stuff, do you want the rest of your stuff to go to him? >> No. >> Huh? >> I'm not >> I'm I'm asking you, your jewelry, do you want it to go to him? >> Yes. My man >> Stand right there. >> I'm wearing jewelry. Come on, man. >> No, I'm being very serious. Like, it's not a joke. >> Uh what did I do? >> Oh, I gave it back to her. I have. >> How long am I going to >> It's on the last page that's um in there. >> I'm not a trouble maker. I'm not trouble. >> I understand that, but unfortunately you made a bad decision today. That's all it is. It's just today. You're going to go to jail. You're going to be processed and you're going to go to jail. >> For how long? >> I don't know until you can make bail. >> Do me a favor. Baby, they're taking me to jail first. They scanned my ticket, man. >> Three Bravo 42. Turn around. >> They scanned my ticket before I left. >> Both don't have to come off, too. I'll get them in the car, though. All right. >> You're taking me to jail. I think we can make a deal. >> I'll take your purse. Your purse can go you. The rest of that stuff you're going to leave with him. >> how you can have my purse. >> You don't want your ID or your phone? >> my stuff. >> All of your stuff? >> Yes, this is all my stuff. >> Okay. See, everything is right here. >> number? Can you write his number down for me, please? >> We'll write it down. We'll get it for you. >> on the thing so I can have it? >> Phone number? His His phone number? The 703 number? She's going to the Broward County Main Jail, 555 Southeast First Street, Fort Lauderdale, Florida 33312. >> The number that you provided here is the one that you're going to get to? The 703 >> Yeah. >> All right. We'll make sure we write it out for you. >> All right. Come on. We'll walk you. >> Can I just have the number? Can you just write it out for me? >> I'm going to give you the number. It's going to go on your property sheet. I promise. >> I'll walk again. >> Okay. She's given him permission to have all of her property. Okay. All right. Okay. >> Why are you guys so upset with me? What did I say that made you >> I'm not upset, baby. >> Yeah. >> My pressure is low. >> Yeah, so what happened? Because I came to get my ticket and you you decided to arrest me. Why? >> No, it's not a decision. You made that decision when you breached. >> I did not breach. They stole my ticket. They stole my ticket. Two people took my ticket from my hands. The first lady in the front and that lady. She took my ticket before. >> They're saying you didn't. >> So, how long am I going to be in jail? >> I just told you until you're able to make bail. Yeah. >> And this is a felony charge? >> Yes. Anything you do at the airport is a felony. This is a government building. Yes. >> So, am I going to see a judge >> Maybe. If you get to jail in enough time, you'll make bond court for the morning time. So, I was feeling it. More than likely, yeah. >> I'm not a criminal. I never committed any crime. I'm not a criminal. I'm going to jail. >> I don't know what to tell you. >> This is sad. Like, this is it's going to be a lot of trauma for me. Just because somebody don't like my attitude, I get to go to jail. That's that's a law? >> No, I just told you what happened. I I just explicitly explained to you that I am >> lying to put me in jail. >> Literally. >> We had an argument. It's my attitude. You can just take my toy my kids' toy and I'm upset. I didn't say nothing to her. >> Ma'am. >> So, for a crime like this, is there jail time? >> It could be punishable up to like a year of jail time, felony charge. Do me a favor. Sit so your feet are going to be outside cuz I have to take your anklets off. Yes, there's nothing more I can do for >> Um, are these to be cut off? Are they to be cut off? And do these cut off or are they the Oh, that's wrapped around twice? Can it slide off? Okay, can you swing your legs in? I'm going to turn the AC up. Hold on, I'm on I'm still on. Okay. >> He was cool as it okay. I understand. All right. I was surprised I thought he I thought he was going to get >> Excuse me. You have her beads in there. Um, do you want me to pat her down again before I put her in your car? Okay. All right, you're going to have to go in his vehicle. We're going to switch out your cuffs and we're also going to put you in the back of his car. So, come out with me. Step all the way out of the doorway. We're going to this car right here. Okay. No problem. Well, let me have your cuffs. I'll switch the cuffs out in the interim. Thank you. All right. Now, I'm going to give you an opportunity to set your hands, okay? Put your hands together like you're praying. You cannot you cannot by our policy. Yeah. There's nothing that we can do about that. That's not our policy. So, if you want to put your hands together like you're praying, it'll be a lot more comfortable. Hold on. Wait, cuz I'm going to pat you down in front of him because you're going in his car. All right, get your arms out. All right, you're good. >> She was charged with disorderly conduct and trespassing. Thanks for watching. Be sure to subscribe for more videos like this.