Across the UK, from the wilds of the Scottish Highlands to the majestic Lake District and the magical Cornish coastline, >> thousands of volunteer heroes and search and rescue specialists put their lives on the line to keep us safe. >> I'm not afraid of heights. I'm afraid of falling. >> Whenever the phone goes, your heart does miss a beat. >> Friends and family do get used to you suddenly [music] dropping everything and going. Braving the elements on our highest mountains. >> It's just cold. >> Very cold. >> Most dangerous coastlines. >> Let's go rescue. >> Got a bad head injury. He's falling off the cliff. >> And wildest seas. >> When the weather is getting bad, we're generally going out. >> They're in the sea. They've fallen off the rocks. >> Things can change very, very quickly. >> I'm not glad to see you. >> I feel such a pill. >> I cannot thank you enough. We all make mistakes and you don't need to be judged on it. >> With unique access to Her Majesty's Coast Guard. >> It's a whole team thing. It's as simple as that. >> And Britain's elite volunteer mountain rescue teams. >> I want to be able to offer something back to the communities in which I work and live. >> Now the dog is safe. >> Here she is. >> I'm very proud of what we achieve. >> These are their stories. This HM Coast Guard helicopter base in Invenesse is one of 10 situated strategically throughout the UK. It's on call 24 hours a day, 365 days of the year. It houses two of the latest generation Leonardo AW189 helicopters. At 20 million pounds each, they're designed to meet the kind of long range, high endurance conditions that search and rescue missions in this part of the country often encounter. Wind slap in the center of the low as you'd expect and windy out west. >> Today's fourman crew are pilots John McIntyre and Giles Ratcliffe, >> winch operator Chaz Mcdana. >> He's kind of a big deal. >> And winch paramedic Alan Speed, known predictably as Speedy. >> Just doing checks, Douggee. All right, >> push that door. >> Today, Chaz and Speedy are tasked with making sure the helicopter is loaded with all the medical and safety equipment they need for rescues. Winters harness medium large. >> That's underneath the seat at the moment. >> Under there. Okay. >> Well, it's just cuz it's a large one and I'm obviously slim. I'm quite slim as well. >> Chaz is really funny. We always have a laugh on shift together. He's a paramedic as well. So, it's nice to have that safety net know he's got my back and all that. >> Knowing where everything is helps to avoid any unfortunate mixups. >> You said you bags in this bag. Well, they're not they're not bags. They're sick bags. >> Okay. >> You want to get them mixed up? >> No. Bag checks need to be done because you don't really want to be going to a job and have kit that's missing or kit that isn't working correctly. >> Finished that one. >> Yeah. >> Job done. Well done, everyone. >> That was emotional. >> It may be a routine job, but with a fully prepared and stocked helicopter, the fourman crew can respond immediately to any emergency that comes in. >> I've got a job for you. place called Ben looks like a foul runner who's fallen over quy fractured leg. >> Yeah. >> Mountain rescue currently mustering. >> Okay, we'll speak in a bit. >> The Oakal Hills are in central Scotland, 150 km from the Invenesse base. The injured woman was out running with her dogs when she fell. Go ahead. >> Rescue 151 now airborne from Inveness incident. Uh request any further conditions of casualty and also weather on scene over >> from the MRT member Kev. He says there are a number of people with the casualty attempting to keep warm as Jennifer running. She's cold and in a lot of pain. Believe leg is broken. With regard to weather, the tops are clear and slightly sunny. It may be sunny, but the temperature on the hills is a chilly 6° and the injured woman has been lying out on the open hillside for 20 minutes. >> How long we got till we get there? >> At least 4 minutes. >> Oh, okay. Yeah. Yeah. >> It would take over 2 and 1/2 hours by car from Invenesse to central Scotland. But with a top speed of over 270 km, the helicopter should be there in under an hour. The journey involves flying across the Ken Gorms National Park and rural Persia, some of the most scenic landscape in the country. >> You can updated grid November Sierra 911. >> They normally give us a grid reference as to where the casualty is. >> So, we know what the grid is, which is south of that hill. If a casualty isn't quite sure where they are or it's not a well-known area and they've given a good reference based on where they think they are, it can be inaccurate. >> 5 minutes now. >> Uh, it's a female runner and understands she's cold and in pain. >> Right. >> Over this hill. >> Over the hills. There's a wind farm in between us and them. Oh, you can see. >> Always good for Yeah. Traffic to our right 500 ft below. >> The Oakal Hills stretch over 40 km from the fth of Tay to Sterling. But with the accurate grid reference, they're able to quickly pinpoint the location. >> Okay. Got probably the 1:00. Yeah. >> Yeah. 1:00. Okay. Look at range one mile at the moment. >> An update comes in from the aeronautical rescue coordination center which is in contact with all the different services involved in this rescue. have been platform and there's two dogs. >> I think the uh surface is going to be out of limits right on speedy off. >> Landing a helicopter on an uneven and wet hillside takes a huge amount of skill. There's terrain around the chosen landing site that could give us problems if we got too close to it. We don't want to strike our rotor tips on rocks or things like that. So really what we're doing is just making contact with the ground but not putting the full weight of the aircraft onto that ground. We don't want the the wheels to sink into boggy ground because we can end up actually getting stuck. Nearly 200 km south is the Lake District National Park. It's one of the most popular areas in the UK for hill walking and outdoor pursuits. For a small number of visitors, however, things don't always go to plan. One of 12 mountain rescue teams across the region, the Kzik team have been helping climbers and walkers for over 70 years. You did this one up. I can't get it undone. >> Dr. Jenny Whitaker is one of 50 volunteers. >> So, I've been with Kzi Mountain Rescue team for just over a year and I've been a doctor for almost six years now. And it's been a real challenge to use the knowledge that I have in a very different setting, but it's good fun. A 999 call has been directed to the Kzik Mountain Rescue Control Center. >> It's Steve from Kz Mountain Rescue Zoom. >> Manning the phones is company director Steve Hburn. >> Your wife Sarah has got potentially [music] broken ankle. Can I just check from a verbal description on your location as well, please? >> Within minutes, the first vehicle with Jenny on board is dispatched. A broken leg on an exposed hillside is a serious matter. >> Just dispatch our first vehicle. Can I just double check your location? >> In the control room, as a second vehicle gets underway, Steve calls the woman's husband to confirm their location. >> You said you could see the lake. Is that right? >> There should be a team coming to to you now. And there'll also be an individual who lives close by and he'll probably get to you first to be honest. And he's a paramedic. With multiple people and organizations involved in this rescue, managing the control room can be a lot for one person to handle. >> All copy. Thanks very much. >> So, another team member steps in to help Steve out. >> I'm struggling in here a bit. So, you could control if you don't mind. Um, but we need at least a couple of people really to uh run the control room communicating with the teams that are on the hill and the police and the ambulance service. >> Is it just top catal thingies? >> Top cats. Yeah. >> Jenny and her teammates arrive close to Hollow's farm, the furthest point cars can travel on Castle Crag. From now on, they must travel on foot. >> Who's done this up so tightly? Got to get my arms in. >> That's if they can unfassen the kit first. >> Not sure I like you very much. [laughter] >> With the equipment finally sorted, Jenny and the team set off before the second group of volunteers arrive. This team of responders are known as the hasty team. And as the name suggests, they don't hang about. They need to be super fit and get to the casualty as fast as possible. casualty. >> Some team members who live locally have managed to locate the injured woman. >> Donald, go ahead. >> 47year-old Sarah. >> Castle. >> Walking Castle Crag involves a route through a slate spoil heap from an abandoned quarry. February 2020 was the wetest on record, making this rough and rocky scree path much harder for injured walker Sarah and her husband Steve to negotiate. >> A fellow team member and paramedic is already offering Sarah pain relief, but despite her agonizing ankle injury, she's not convinced. >> You'll be glad of it. >> Just keep it going. piece of top. >> Sarah is being given antinox, more commonly known as gas and air, which should make having her ankle examined bearable. >> Have to slide your socks off. >> But it's a delicate process. >> Keep sucking on that as much as you possibly can. >> There we go. >> Sarah's husband saw the accident happen. slipped when stepping on a stone. >> She sort of fell backwards on her foot and sort of bent it awkwardly and she screamed out and loose. >> Just pulling that up. >> Without an X-ray, Jenny can't know the extent of the damage to Sarah's ankle. She decides to keep it in place with a splint. >> So, if we just warm it up and mold it a little bit. >> This moldable splint made from foam and aluminium will support Sarah's ankle. Just try and gently do a little bit of molding, >> stopping any painful movement of broken bones. >> Jenny must secure the splint in place before they can move Sarah down the crack to an ambulance. >> Yeah, it's a long way that we get to the bottom to the river. >> Job done. I think that looks rather >> okay. >> I know. Look at that. >> You do that. It's a challenge to give people care in bad weather conditions. Absolutely. And the environment plays such a big factor. The cold is huge. >> Is ambulance coming? >> Yeah. the core body temperature drops really quickly. And we've got to bear that in mind because someone who is hypothermic or has a cold body temperature is far more likely to develop significant complications of the injury that they already have. >> You can put weight through this other foot. I've got this one. All right. >> Perfect. >> That's lovely. >> You're doing really, really well. Take your time. And while a solitary sock might not look very convincing, the team also have a self-heating blanket which activates when exposed to oxygen. It will keep Sarah warm as she is stretched down the hill. >> Sarah, before we get going, would you like any more pain relief? >> Yes, please. >> I don't like that's fine. We can give you some paracetamol ibuprofen >> or we could go with something a bit stronger with like an injectable morphine >> which may make you feel sick as well. >> And if you're not managing, let us know. >> Can we just confirm that it is suspected broken ankle? There's no other complications, no dislocations or anything. >> Uh yes, no other complications and we're just about to stop down the hill now. >> Yeah, I'll come in. Thanks. Control. >> They get so slippery these rocks, don't they? When they were here, >> tell me about it. >> Weather in the UK is notoriously unpredictable. Something mountain rescue teams know only too well. >> Oh, dear me. Get blown over. >> It's so changeable around here. We've got to be prepared for, you know, a thunderstorm with hail and lightning or whatever um to come in at any moment really. >> You doing all right, Sarah? >> We all have to stop and spend a moment making sure that we're protected and the casualties protected as well. >> It's just cold. Are you warm inside, Sarah? It's just a bit that's sticking out. Bless you. >> These hillstones are getting bigger. It's not quite golf balls yet. >> They're quite painful, aren't they? When they hit you in the face. >> There is just a bit of a thrill about going out when the weather is absolutely horrendous and you know everybody else is tucked up at home, maybe in front of a fire and we're out there doing something that's fun and worthwhile and it's really satisfying. >> I got wet. >> Okay, ready down. How's your pain doing? >> Clear a little bit of this hail that's collected around you. >> I was sat at the back door putting my shoes on to go at the gym when this call out came out. >> So, I might not go to the gym anymore. >> I don't think you need to. >> I'm just saying. But I think you've done your workout. After 20 minutes of treacherous walking conditions, they make it back to their truck. >> You all right? >> So, we'll get you sat back up again. Feel a bit more normal. Um, fine. You'll be all right. You've got one working leg, haven't you? >> Yeah. Nice and hot. >> Does that feel okay? That's it. You're in. Oh, it's very glamorous. [clears throat and laughter] >> Oh my gosh, that hurts. >> Sorry. Not at all. >> They set off to meet an ambulance arranged by the team back at base. >> All righty. So Sarah that walking twisted ankle essentially probably is broken um quite swollen around the lateral malololis not deformed she was with her husband but they were parked the other way so he's been taken back by somebody else to get his car so he'll uh go up to Carl. >> No problem at all. >> Got it. Thank you. >> Well done. >> Okay. >> Brilliant. Take care Sarah. With Sarah safely on her way to hospital, the mountain rescue team head back to base. Inveness Coast Guard search and rescue helicopter 151 is attempting to land safely on the Oakal Hills in central Scotland to attend a runner with a suspected broken leg. These are >> the crew are working out the best approach to get to the patient who is out on a hill run with her dogs. >> If they land, there is a chance their wheels could get stuck in the boggy ground. >> The top end of the dark bit of Heather looked reasonably level. Should we try for that? >> Yeah. Okay. So, uh we're missending out then. >> Right. Descending >> right five to clear four out there. Right three. Sorry. A little bit buggy. Down three. I think clear left down two. Down one. >> You having to hold it for a minute or two? Yeah. Yeah. >> With the helicopter hovering, Winch paramedic Speedy is able to make his way to the stricken runner. >> Hello. >> What's your name? >> Emily. >> Emily? >> Yes. >> And what happened? Emily, >> I swept and I think I broke I think something cracked. I've not even looked at my leg. I I heard a crack and I can't put I can't do anything with it. >> What time did this happen? >> I phoned my wife and swore down the phone at her for quite a while. >> Okay. >> I'll tell you. >> Emily was out running with her dogs, Isa and Alfie, in the Opal Hills when she fell an hour ago. >> Did you lose consciousness at all? >> No, not at all. >> Okay. >> I love being outside and I love being on the trails. I really love running just on my own with my dog. >> How's your pain right now? >> Um Okay, I don't want to move my leg. >> As winch paramedic Speedy starts examining Emily, members of the local mountain rescue team arrive. >> The dogs, Isa and Alfie, are being looked after by Allison, a walker who is passing by and stayed to help. >> I just slipped. Like, I just fell really [music] badly. I swiftly realized that something was really not right. I was very, very cold. Another hill walker stopped to put a blanket on me as well, but I was still really cold. Think you can get up? >> It's like you take a deep breath, hold it in, start to make you feel a bit dizzy, start to feel sick, just stop it. >> Speedy gives Emily Penthrox, which gives temporary pain relief when inhaled. >> Where's that pain? Yeah. >> Okay. So, you may you may have broken something there, right? >> I don't have a X-ray machine with me, so I I can do a few things to have a look to see if a leg is broken, but it's best to treat it as it is broken um and then find out otherwise rather than the other way around and potentially cause further damage. >> The team use a vacuum splint to hold Emily's leg in place. It's a quick and easy way to support broken bones. >> But on a cold, windy hillside, it's far from an exact art. >> Despite the pain she is in, Emily's main concern is what will happen to Isla and Alfie. >> What's going to happen to my dog? Get them invested. >> Okay. >> No, there's some people. Yeah. >> I guess what's going to happen? >> They're Yeah, they're good dogs. >> I'm sorry. I'm panty. >> With Emily happy her dogs are in safe hands, they move her to the aircraft. I'll give the back. >> The flight to Dundy airport will take just 19 minutes. A journey which would have taken nearly an hour by car. >> I've never been on a helicopter before. At this point, I would have I would have done anything anybody asked me to do. It could have been 10 minutes. It could have been an hour and a half. And I don't know. I think I was quite just very relieved to realize that yeah, I didn't need to think or worry anymore. Pain is a is a very personal thing. Someone might hardly react to a broken limb, whereas someone could be screaming in agony from just a sprain. Uh, you know, if they've not experienced that pain before, it can be quite frightening for them as well. >> Okay, second exit on the right. Copy. >> Okay. >> An ambulance will take Emily to Nine Wells Hospital. Speedy's last task is to hand over to the Dundee paramedics. >> So, it's Emily now running. She stumble on the path. >> Yeah. Got a crack in the right lower leg. Eight out of 10. No KO given a pen clock for the pain. Pretty good. And that seems to have done the trick. So I'm not going to >> Thank you so much. >> The helicopter crew were all really lovely guys. >> Okay. I hope you feel better. >> Thank you so much. >> Good luck. >> All really kind. They were all very reassuring that this was their job and that's just what you know they were doing that day. >> This was obviously a bad day for Emily. She hadn't planned for something like this to happen. Um, but uh I was very impressed with how calm she remained throughout and I really hope she makes a a good recovery and gets up back out on the hill with her dogs as soon as she can. Over 700 km south is Port Scatho. Originally a thriving piltured fishing port, it's now largely a tourist base due to its sheltered east-facing cove and close proximity to sandy beaches. The local coast guard team can be called at any time of the day or night and are all volunteers from a variety of backgrounds. >> I run the uh butcher shop here in the village. Been running it for 30 years now. >> I joined the Coast Guard because I wanted to give something back to the community. Being ex army, I've always worked in as a [music] team and now I run a campsite with my husband being out with a group of guys and girls on the cliff saving lives. I get a buzz out of it. >> Real close-knit um little group and every pretty much everybody's from from the village. A lot of people bring a lot of different skills to the to and that's really important. Coast Guard rescue officers take part in regular training sessions so they are prepared for all emergency situations. >> Any practice is is good practice. It's important that when we get the kid out that, you know, we're we're familiar with it. So, yeah, we work pretty hard to uh to try to keep up with our skills. >> This evening, the team are learning how to use a new bit of kit, the animal bag. >> So, if Andy's now the dog, all I have to do is pull on the tether and that me to pull the dog, control the dog into >> the last time Andy rescued a dog, it didn't quite go according to plan. >> It was a rather large alsation, believe it or not. And uh I did manage to get a hand on his collar and uh and then he he managed to turn around and put one of his teeth through me finger and and with that, he then jumped in the water and swam to the beach. So So one way or the other, we got him. We rescued him. >> Last piece. Got another one gone. >> Yeah. [laughter] >> In the past, you know, when we've known we've had an animal to rescue, you know, I have literally coming out of the door of the shop actually grabbed either a little bit of mints or uh a couple of sausages and put them in your pocket. Um knowing full well that actually not very often that a dog's going to turn turn that down. >> With Spaniel Woody refusing to cooperate, local school science technician Gavin Hill has an undignified end to his training session. I keep having the dog at the moment on my technician side. >> Stop the biscuit. >> It's the end of the summer holiday season and a call comes into the Falmouth Coast Guard operations center. >> Coast Guard rescue. We got a dog at the bottom of a cliff. She sounds like she's in distress and she she's not coming back. >> Whereabouts are you, sir? >> We're near Portaso. What type of dog is it, please? >> She's a She's a cockaoo. Her name is Remy. >> Farmer's Coast Guard. Copy. >> Dodgy Warrior partner. Put yourselves in any danger. Leave it to us. >> Thank you very much. >> A dog has disappeared over a cliff edge near a local campsite. >> A lifeboat is dispatched from nearby Falmouth and a cliff rescue team from the Portsatho base. got a page came through around about 6:00 uh for a dog that had gone over the cliff. >> Our pages went off. The phone rang, the emails came through and we get a little bit of script on where it is and what's happened. We also talk to farmouth as well and they give us an update and off we go and hopefully find the person and the dog over the cliff as quick as possible. >> It may seem like a lot of effort for a single dog, but there are good reasons why the Coast Guard take emergencies like this extremely seriously. The main reason we come out on dog rescue is because of um worry of the owner going off over the cliff to rescue the dog. So um that's the main reason why we come obviously to rescue the dog as well. >> Within minutes, cliff technician Gavin is making his way down the cliff side. So, I'm the one who goes over with the dog bag, gets the dog into the into the bag, and then gets the dog down to safety or up to safety. The R and a lie were at the bottom of the cliff, but the dog was halfway up the cliff. The dog had actually fallen into a bit of a a pocket, which was all covered in brambles, so the dog couldn't scramble back out again. >> As Gavin is lowered down the cliff, rope technician Debs monitors his line. >> Some more slack on blue. the safety. That's the main reason for me to be there. Take care of the technician going over and making sure that the cliff rescue team at the top are obviously doing their job and doing it properly. Probably the most dramatic part was being zipped up and then lowered down, bumping across the brambles, really fighting your way through to try and, you know, get get down. >> Gavin has eight years experience in the Coast Guard, but this is his first dog rescue. >> Keep going. Well done. >> All the time you're assessing what can happen next and if you know suddenly the weather changed, suddenly the cliff fell. So you're always thinking ahead. >> When you get to the edge, Gab, if you can just pause so we can make it all right. >> It doesn't take him long to get Remy safely into the animal bag. >> Obviously, the dog was a little bit distressed. >> When you zip it into the dog bag, it gets a little bit frustrated and a bit fractious then, but you know, on the whole, the dog was really well behaved. The Falmouth Lifeboat or ILB is waiting offshore and radios the cliff team for an update. >> Just making it way to the base of the cliff as we speak. Over. >> The was always called in case the dog was at the bottom of the cliff and the IRB did try and get up uh to get her, but it was too far and too steep and too dangerous. >> The team have decided against any attempt at climbing back up the cliff edge. Okay, you ready for the last descent? >> Okay, he's just going to go over now. So, nice and steady. Okay. >> You have control. Lower. >> Gavin continues his descent through the thick bramble bushes to the beach and waiting lifeboat below. >> Keep going. Nearly there. >> Okay, he's on the beach. Bravo. Um, if you could take them both to Port Scaffo, that would be great. Thank you. >> Copy. >> Okay, lines clear. >> The rescue is safely concluded, but the work for the cliff team isn't over yet. They still have to gather in all their ropes, pulley, and anchors before they're off duty again. >> I'm hanging over your back, hun. Dear. Bye. Bye. Do I want to go for a glass of wine? [laughter] I never get asked for a glass of wine. That's typical. >> Another dog is safe. This is not the first dog rescue that we've done. Um, and I'm sure it won't be the last, but quite often uh something as simple [music] as a uh a rabbit running through a hedge and the dog's just going to chase it and of course chase it through the hedge and uh unfortunately then over the cliff >> as Remy is reunited with her family. >> I had just heard about you. >> Got new fast. >> It seems her rescue is the talk of the town. >> Oh golly, that's just amazing. She's back. She's back at >> We're just packing all the kit up. Uh all be stowed back in the in the truck and um we'll get back into our day lives then. [laughter] That's Well, hopefully my tea will be ready. >> Let's say someone's in the dog house. >> You're a happy man, aren't you? >> Yeah. The family's holiday had barely started when Rey's cliffside calamity happened. >> She's been down here for about 2 hours before this happened. [laughter] We thought we'd take her for a nice relaxing walk. >> When um >> she jumped off a cliff >> when we when she disappeared and she goes, "She always goes off rabbit." >> And um I did my best to try and find her, but it was just too thick and awful. And you don't know where the edge of the cliff is. And then we could hear her could hear this bark >> and we couldn't see her and we knew the tide was coming in and he didn't know whether she was hurt or anything. So it is horrible. So it was a very a very happy ending. In the Lake District, the Kzik Mountain Rescue team have just returned to base. >> After rescuing a woman with a broken ankle at Castle Crag, a local walking trail. Before they can take a break, the team, including volunteer Peter Little, must repack the vehicles and kit in case another call comes in. I was a pharmacist. I'm now retired. So I have a background in healthcare. Further to that, I was always very interested in being on the hills walking and climbing. So it seemed to come together very satisfactory to combine them together into helping others. >> Hello. Come please. Emergency. >> One of our groups fallen over. I don't think she can walk anymore. >> Kzzik Mountain Rescue team have just returned from a job on Castle Crag and another call has just come in. >> She's fallen over. I don't think she's fit to walk just a possibility. >> All right. Where about the back of her a blanket walk? >> In the control room, the team can't believe where the second accident has happened. Just the coated shoulder on Castle Craig. You are having a lot. >> What? It's Castle Craig again. >> They have been back at base less than half an hour. And incredibly, another walker has fallen in the same spot as their last rescue. >> Another job on Castle Cra possibly just in case we scroll up. It's amazing. It's going to be the same trail as well. I think >> two teams set off again to Castle Crag. And for some of the volunteers, it will be a soggy call out. Chenny is in the first vehicle dispatched. >> Should have grabbed some dry socks, but then again, just going to get wet again. >> Retired pharmacist Peter is with the second team. >> Never had a dislocated, but I can imagine it would be pretty painful. >> A dislocated shoulder is a tricky injury to treat. So, Jenny talks the rest of her team through potential on-site procedures. >> A dislocated shoulder might be very uncomfortable to stretch her. It might actually be better to pain relief. It generally needs an X-ray regardless >> to make sure you've not chipped off anything top of your humorous >> because that's quite common. >> We have a bit of an idea what we're going to when we're going out and we'll try and find out as much information as we can do so that we can tailor what we take up on the hill. Take the most important things. >> Use a triangular bandage. I don't think I've ever used one of those. >> Use a triangular bandage. every first aid kit, but nobody ever used. >> There you go. Let's use it today. >> On the long sea via the police, engine party fainted short time ago due to levels of a big storm. I could be in some serious trouble. >> While Peter and his team negotiate some badly flooded roads, Jenny and team one arrive for the second time in a day at the bottom of Castle Crag. All right, the air out the way. >> And it's not just the terrain they need to be fit for. >> Between them, they're carrying over 40 kg of first response kit, including medical supplies, navigational tools, and food and water. >> I think this needs to be two bags again. >> Yeah, it weighs a ton. >> Kzzik mobile party from Kzik sprinter party. You receive over >> the hasty response, the immediate response to the call out. Ideally would include a medical person such as a paramedic and a doctor. The second vehicle offers backup to the first team in terms of manpower and extra equipment. >> Yeah. Um, which kit do you need from the mobile vehicle? Over. >> Just gases. Sorry. Spare gases for the moment. >> For Jenny and the other team members, this is their second hill climb of the day without a break. >> Man, I'm so unfit at the minute. >> M lunch. >> The hasty party reached the injured walker. >> Oh, yeah. >> This is Claire. >> Oh, yeah. So, what's happened then? >> Slipped in there. >> Yeah. all over. That's so amazing that you haven't banged your head or anything else like that. >> Bang my head. I'm completely pumped. It's just it's just the right shoulder and the top and I can't move the arms. >> Cla was out walking with friends and her husband Nick. >> I just heard a a shout and there was a gust of wind and I just think it lifted Cla off the feet. >> This isn't the first time she's damaged her shoulder. shattered the shoulder in the side >> six months ago. >> Oh, no. >> So, >> did they put a replacement in? >> No, they managed to manipulate it all back in, put it back, put it back in place. >> There's not a great deal we can do with your shoulder. It's just pain relief >> and get you get you off the hill. >> If you want short-term pain relief, you have some of these gas. So, just suck on that. It gets the pain fast, but it doesn't last long. Have as much as you want. >> Yeah. With CLA's pain being addressed, team doctors Jenny and John Ferris are able to take a closer look. >> Got kind of tingling sensor. >> Can I pop your glove off for just a few seconds? >> I'm not going to take all your legs, but just leave them on. It doesn't actually feel like >> the other thing is just a fentinyl. >> Okay. >> Fentinil is a powerful and quick acting painkiller. >> The loge will deliver the drug from Cla's cheek into her system. >> Yeah. Don't swallow. >> It's not dangerous. It just won't help. >> Shoulder injuries can be very, very painful. And CLA was one of those people who had a really excruciatingly painful injury to her shoulder. I >> think she struggles to walk all the way down. >> Yeah. >> Yeah. It's not the best of >> Not really, is it? And she's in quite a lot of pain. >> Once somebody's had some very strong pain relief, they can become quite drowsy. They can feel nauseous or sickly. And sometimes they even are sick and it's just not safe to walk them down. So for Claire, we took the decision to stretch her off. >> Looks really cozy actually, doesn't it? >> I like the idea of that. >> You got it. >> Just be careful. All these rocks are found out. >> Yeah, perfect. Do you want the gas and air whilst we're doing this or are you okay? >> Yes, absolutely. >> There you go. >> Cheers. >> It is about 15 or 20 meters further up the track from where we were early this afternoon. So, it's it's funny. Lightning strikes twice in the same place. >> Anything we're doing is causing you pain. I'm making it uncomfortable. Just say so. CL. Okay. your weight on you. >> So, you've got this strap to you, so you can use that on the way down as well. >> All right. >> For the second time today, the team start their descent from Castle Craig. >> We're all hill going people in our spare time. We have different hobbies. Some people mountain bikes, some people climb. Nobody expects to have an injury on the hill. It's It's not what you plan for. And if it does happen, just as if it happened on the road, nobody plans for a car accident, but you would still hope that somebody would come and help you and rescue you as quick as possible. >> We're just going to swap uh swap carriers to give our arms a rest. >> How you getting on there, Cla? >> Good. >> It takes six people to carry a mountain rescue stretcher with others on hand to swap places and share the weight. >> Is it good? But it's good to get some nice feedback. >> Rescued off the mountain. [laughter] >> Okay, ready. Brace lift. >> It's important that we keep talking to Cla on the way down. It tells us that she's okay. She's not losing consciousness. She's not developing a more significant injury. And Cla was great. Some people entertain us. We've had people on the stretches singing us songs the whole way down, which is brilliant when it happens. Thank you so much. >> You're a great casualty. We really like you. >> Take the weight on my leg. That's it. >> As she is loaded onto the team vehicle, her husband Nick explains why Cla's shoulder injury is so unfortunate. >> Last September, she had a collision with another cyclist. She shattered her shoulder. Yeah, she's a bit concerned for her because she's obviously just recovering from that injury at the moment. to provide support to Cla's shoulder. The little used triangular sling finally gets an outing from the first aid kit. >> Then pull this one that way. That way. >> How does that feel? >> It's not quite as fast as it was when I just >> Good. Does that Is that giving you a bit of support there? >> It is. >> And it's not just Claire who's chuffed with the sling. >> I got to use my triangular bandage buzzing. [laughter] The team drive Cla down the road to meet with the ambulance. >> When you've had an accident like that, you're feeling frightened. You're in shock. A lot of it is just reassurance. They are so kind and they are so professional. I just think they're amazing. It was a very comfortable ride down the mountain on a stretcher with a good view. Quite a long set. Brilliant. >> There we go. So I had a break to my fibula about a third of the way up and then another break in my tibia right next to the ankle. So I was given a moon boot and was basically told to try and not walk very far at all. So, from injury, 12 weeks until I [music] can run, and then about 18 weeks till I can sort of trail and hill run again. Huge thank you, not just for the rescue, but for the [music] reassurance um and for not making me feel like an idiot. People are often embarrassed that they've got themselves into these situations. People hesitate to call in emergency services because they don't want to make a [music] fuss. They don't want to um be seen to be causing problems. And um I would urge everyone, you [music] know, if if you need help, call for it. Uh we're here. It's what we train to do.