Hello. Did you call about someone? >> Yeah. There was a guest in room 213. She's refusing to pay and refusing to leave. >> Why she is refusing to pay? She just says she don't want to pay. >> my boss told her she didn't have to pay for it. >> Hello. >> Hey, how is why she >> So, you got somebody that's doesn't want to >> She's strange. >> She what? >> She's a little strange. I don't know why. The conversation I had with her, she's like, "You do whatever the [ __ ] you want to do." I said, "I'm just trying to get payment because you paid up till the 10th." >> Mhm. >> However, we need payment moving forward and your card is currently declined. So, it's our We just do our due diligence. >> Uh-huh. >> And so, she's like, "You do what you have to do." >> Okay. All right. Well, >> I said, "I'm I'm Sorry, she hung up on me the first time." I said, "Okay, no problem. I'm very patient." >> All right. >> I said, "Ma'am, I'm just trying to get payment. >> Uh-huh. >> That's all I'm trying to do. Your your reservation is till Sunday. But, I don't think she's going to pay. >> All right. Well, so if she's not going to pay, obviously you want her gone. All right. So, I'd have a representative go up with me. So, we'll go up with him. So, >> I just think that she's run out of money. >> Uh-huh. >> Um >> Well, she can't stay for free now. >> All right. >> So, this is room 213. >> He just needs you to go up with him to room 213. >> So, let her know that she she's got to go. Yeah. And if she don't want to go and if she don't want to go, >> I I tried to reason with her. I tried to get payment, but she hung up on me. I don't know yet. She hung up on me. I called her and she was like, "When the manager comes in, we'll sort it out." I said, "Hey, I'm I'm calling you." So, she's like, "What are you trying to call me for?" >> I'm like, How you doing? >> So, anyway, long story short, I just think she doesn't have any money. And it's to a point where I don't want my staff to be hassled or harassed and >> All right. We'll we'll go up and and So, what if she says she wants to pay? Or if she pays right now. >> this one time I think >> You just She's got to go. All right. All right. How long you been here for? She paid through to the 10th something like that to the 10th she paid through to the 10th >> Which is the and I was just going to bring that up I was just trying to let it play a little bit so we could get some more you know at least let it run for maybe 3 minutes or so let it you know let's get into the meat and potatoes of things but I was going to say the same thing man listen that body [clears throat] cam says that it's the 12th okay and if you've only paid up until the 10th what hotel do you know that you can stay 2 days for free? After you didn't nah it don't work like that You they they want their money they want their money you paid until the 10th if you want to stay another night You got to pay if not then you got to get out so this is something that should have been handled 2 days ago honestly >> West Palm Beach police >> He did say that >> So West Palm Beach police they don't want to talk to you Hello What's your name yeah? >> Uh Christine Christine >> Yeah >> Hello >> You have have a key? >> Hello Hello >> Inside the hotel room, Kristy continues refusing to leave the property. Police try to reason with her for more than 10 minutes. However, she ignores their commands and begins doing her makeup in the bathroom instead. Officers place Kristy under arrest and she immediately begins resisting. >> [music] >> I hope that you got somebody going down there. >> I want you to get off of my arm. >> No. You chose to scare yourself. We're going to get plenty of officers. >> Shut up. >> Stop it. >> You hear me breathing? What are you going to >> No. No. Uh-uh. Stop it. Stop it. Stop it. Stop it. >> You need to You know what this There is nothing you can do. It's all a misunderstanding from you dumb ass. Get your foot off of >> No, absolutely not. >> Get off of me. Get off >> You tried to kick me. Why would I have my foot on you? >> Get off I'm going to Get off of me. >> You're not going to push me out. >> Get off of me. >> I'll push you to the next room. Don't you kick that car again. >> [ __ ] >> Wait, we just might have to put you in handcuffs. Where you'll be laying down. >> Yeah, he was with that [ __ ] >> Damn, imagine being mad at the world cuz you broke. Ain't that some [ __ ] Imagine being mad at everybody else because you broke and can't afford to stay at the hotel that you decided to go to. I'm sitting here looking at the you know, nice She got a nice little outfit on. Nails is done. You know, but the attitude is nasty, man. Nasty. See, they say you can't judge a book by its cover, man. If you look at the outer appearance, you know, she got a nice little uh you know, whatever uh little outfit on, you know, the green with the with the skirt there, whatever. You know, I'm looking Okay, she's digging her nails into the cop, but the nails is done though. The nails is done, they sharp. That's why he bleeding. But man, her attitude, man. If you can't afford to stay there, then just go. Don't Why Why are you mad at the business? Because they got they have no choice. They tried to work with you. You didn't want to pay. Right? People don't think about that. Like, imagine if she had a business and she [snorts] provided services and the client didn't want to pay. It's the same thing. It's the same thing. They provided services and you are the client and you did not want to pay. They tried to work out a uh an arrangement with you. You pretty much told them to F off. So now they got to get you together. So I hopefully these officers you know, they get her on up through there, you know what I'm saying? Cuz she need it. >> Who's in the car? Get off me. I'm going to get in the car. >> Okay, get in the car. >> West Palm side supervisor. >> Return to 192. Never mind. >> All right, we going to hobble her. >> You going to hobble >> Get the hobbles. >> I got her already. >> You got it? She just spit in his face. >> Yes, spit mass, too. >> [sighs] >> Man. Golly, that is one of the most vile things a person can do, man. And I commend these cops. They doing they are doing a phenomenal job. Man, someone spit in your face, man. It's like that is the lowest form of disrespect. That is the lowest form of disrespect, man. Because at the end of the day, we're all humans. And there's certain things that's going to tick somebody that's going to put somebody over the edge. Everyone has a breaking point, you know? So imagine this. They're already dealing with a person that is um you know, hostile and stuff like that. So they're already tensions high and stuff. And then you turn around and spit in my face. Your natural reaction, even if you're on a street, like there's some things that if you're on the street, you're going to have the same reaction. So just because you're an officer in a uniform, you're going to have the same reaction. Like it because we're all human. So, if someone spits in your face on the street, your natural reaction is just going to be to get at them. You got to You got to get at them cuz that that is foul, man. So, these officers, they get a A+ in my book, boy. And it ain't even over. But, for them holding their composure like that, phenomenal job. What type of animal is this? >> Here. >> Hands out back. >> All right. >> Did you spit? >> I didn't spit. You can spit in the mask ALL YOU WANT. >> ALL RIGHT, MA'AM. ALL RIGHT, TURN OVER. TURN OVER ON YOUR STOMACH. There you go. All right, we're going to lift you up and put you in the car. Let me get the other arm. I'm going to go on this side. If I push you, you fight. All right, push you in. All right. Good. >> 1541 and 1542 >> Ma'am, you okay? Ma'am. >> Kill. >> Yes, she did. We come up stairs and she was flopping around. >> Oh, okay. >> And then we got her down here and she won't go in. She's like, "Okay, I'll go in. I'll cooperate." Okay, so let her go. Turns around. >> Right in my face, dude. >> Police transport her to the hospital for medical clearance before going to jail, where the situation continues to escalate. >> All right, Christie. Christie >> Get your [ __ ] HANDS OFF ME. DO YOUR [ __ ] JOB. DON'T [ __ ] TOUCH >> ON, RIGHT? >> [ __ ] GOOD COP, BAD COP WITH ME. DO YOUR [ __ ] [ __ ] JOB. >> ALL RIGHT, 24/7. >> NOW I'M GOING TO SEE YOUR [ __ ] ASS FACE AGAIN. [ __ ] NIGHT 211 You can talk to me through this You are not my [ __ ] >> Okay. >> Don't talk to me through [ __ ] DO YOUR [ __ ] JOB. >> I don't know what that means. All right. >> Well, well, well, well, let me clear it up for you guys. Let me get clear it up for you guys cuz I do have, you know, and you know, a good amount of white people that watch me, you know what I'm saying? So, let me clear it up, you know, this guy is white, so let me clear it up for the white people. They probably don't understand what she said there, okay? She's pretty much saying what she's saying. Let me run it back. I'm going to run it back real quick. >> You can talk to me through this You are not my [ __ ] >> Okay. >> Don't talk to me through [ __ ] Do your [ __ ] job. >> I don't know what that means. >> Okay, so what she's saying there is that don't talk to her because you not my [ __ ] So, what that means is in this concept of [ __ ] right? What she's saying is you're not my man, so don't talk to me. Pretty much is what she's saying, okay? She's telling the officer to do his job. She is not going to help or cooperate or whatever with any shape, fashion, form, or fashion, okay? They you not my [ __ ] do your job, yada yada, don't talk to me. So, you not my man, she would only want her man to talk to her. Now, I do have a couple of questions and concerns, which one would be is which one of y'all is dating her? Okay, that that's Okay, that that's the first thing. How does she have a man? But anyway, >> All right. >> [laughter] >> Get out of here. You are not going to talk to me like that. You are not going to talk to me. You better not rip my skirt. You better not rip my dress. You can't even afford it, [ __ ] You can't afford it. >> You got the bottle? >> I got her. >> I'm about to cut this dress off. >> afford it. >> Cut it, bro. >> HE'S GOT HE'S GOT MY DRESS. YOU WISH YOU HAD ONE. >> OKAY, THEN. >> YEAH, OKAY. YEAH, I'M A SASSY [ __ ] OKAY, I'M JUST GOING TO CUT YOUR DRESS, OKAY, SIS? I'M GOING TO CUT YOUR DRESS. UH-OH, OH MY GOD. >> KRISTY CONTINUES TO RESIST AND has to be strapped to the hospital bed for medical staff to assist her, and only gets worse when she is released for transport. >> Would you like these on your feet or not? >> I would like that. Yeah. >> Can you Can you take them off? >> them on my feet. >> Can you take them off? >> I'm not a hooker. >> Can you take off your right one, please? >> about some enjoy the streets. >> I didn't say that. Your right one. >> STOP TALKING TO ME. WHY DON'T YOU GET SOMEBODY ELSE? >> THIS IS FRANKLIN. >> GET SOMEBODY ELSE. >> YOU'RE stuck with me. You're stuck with me. >> I'm not. >> Yeah. >> I'm not. >> YES. >> I'M NOT I'M NOT EVEN your type. >> Huh? >> What the [ __ ] are you from? >> Put your sandals on, please. I'm from I'm from New York. I'm from Brooklyn. >> You wish. >> Come on, let's go. Let's go. >> Take this [ __ ] off my collar. Take this [ __ ] off of my collar. It's hot. >> We'll take it off. Just Sit it Sit it down. I'll take it off. >> Now you want to be relatable. You are a piece of You are You are >> [clears throat] >> You are a toxic piece of [ __ ] Dana, matter of fact, in my ass. >> Come on. Come on. >> A PAIN IN MY >> Do you want me to take it >> I'm waiting for you to take it >> Put your feet down. Put your feet down. >> I WAS JUST SITTING. >> BUT YOU GOT UP. Come on. Sit down. I'll take it off. Now, put your feet down. Put your FEET >> PAIN IN MY >> Put your feet in. Put your feet in so I can take it off. >> EVERYBODY HERE IS OLDER THAN ME. THAT'S UN- >> PUT YOUR >> THAT'S CRAZY to me. >> Okay. Put your feet in so I can take it off. >> Everybody here is older than me. >> All right. Here. Let me take this off. >> Catch all them [ __ ] >> I got you. HOLD ON. >> I'VE GOT YOU RUN THE STREETS. I'VE GOT YOU RUN THE STREETS. YOU'RE ON A [ __ ] on these streets, [ __ ] This This is Florida, [ __ ] It's nothing BUT FLORIDA [ __ ] OUT HERE. What the [ __ ] you What you THINK YOU'RE RUNNING THIS YOU [ __ ] YOU YOU ON MY SIDE. >> DON'T KICK MY CAR. I PROMISE IT'S NOT going to end well. Don't. >> [ __ ] you what? >> I'll tie her up too, kid. >> No. >> They didn't tie her up too, did Oh, cuz they'll tie you up like we did on the way here. Do you want that? I'd like to treat you with SOME RESPECT. >> [ __ ] GUY. DRIVE. >> OKAY. >> They should have kept her tied up. There's no reason for you guys to take the spit mask off or any of that stuff. All that stuff should have stayed on in my opinion. Why? Because she hasn't calmed down yet. She's still riled up. She's still riled up. >> Kick my car again. I'm going to pull over. >> I'm telling you to do it. >> Okay. I said if you kick my car >> see MY GODDAMN IT. I WILL NEVER HAVE TO SEE YOU AGAIN. THAT'S WHAT'S PISSING ME OFF. NOW, 1 2 3 4 5 6 I WILL never have TO SEE YOU AGAIN IN LIFE. >> YOU WANT to have a personal >> TALK ABOUT THE POWERS THAT BE. YOU AIN'T A [ __ ] [ __ ] >> [snorts] >> YOU AIN'T A [ __ ] you you stomped ON MY BOOT. YOU'RE A PAIN IN MY [ __ ] ASS. THE powers that be. >> All right. It was already ripped open. >> it off. >> Ripped what off? >> The spit mask. >> Oh. >> Here. Have a good rest of your night. >> 10 11 12 13 14 15 >> SIT UP. >> I'M [ __ ] TIED UP. WHAT THE [ __ ] DO YOU WANT ME TO DO ABOUT MY SIT UP? YOU HAVE ARRESTED MY LIMBS. DUMMY. >> OKAY, sit up. You're able to sit up. Let's go, sit up. >> WHERE THE [ __ ] THEY TRAIN YOU [ __ ] [ __ ] ACADEMY. And turn the [ __ ] air on me here. I can't [ __ ] breathe. >> Sure, gladly. Nice and cool over here. >> [cough] >> STOP [ __ ] COUGHING, IT'S OFFENSIVE. YOU GOT AIDS OR SOMETHING? [ __ ] you mad. Uh-huh, you mad. All they do is call you, you can't call me in the back. Stupid. Oh, they dog walk your ass. They dog walk you. Dog. The powers that be, the powers that be dog walk your dumb [ __ ] That's what's pissing me off. THE POWERS THAT BE ARE THE ONES I WANT TO SEE. AND I CAN'T SEE THEM. THEY DON'T WANT IT WITH ME. LOOK LIKE I'm scared of some [ __ ] [ __ ] mafia. All y'all do is circle jerk each other. What the [ __ ] is there to be scared of? >> We are men. We are men. Look at us, we're men. You're a [ __ ] >> Blowing kisses at me, that's offensive. That's called harassment. Don't sleep, I will [ __ ] you. Sitting around gossiping >> [laughter] >> Why not [ __ ] [ __ ] ass [ __ ] Now it's personal. Who deserves this for [ __ ] on us? >> We do, we deserve that. Deserve that. WHAT DID SHE DO TO DESERVE THAT? She's a liar. What did she have that is shittier than you? >> Cuz I'm better than you. Deal with it. Stop lying, I didn't enjoy this [ __ ] Stop lying, [ __ ] ENJOY SUCKING DICK. Y'ALL BEEN SUCKING DICK FROM 1990. PLEASE, SPARE ME. Spare me. Like y'all being GAY WAS A SURPRISE. OH MY GOD, WHAT? NO. >> When police arrive at the jail, Kristie continues to resist arrest and escalate the situation even further. >> You okay? I know you. No? All right, get up. >> She's from Brooklyn. >> You said that [ __ ] one more time. You can Sucker. You sucking my dick. Get out. Come on. >> Put your feet outside the car. >> I'm like a dog to you? >> I didn't say I'm going to take I'm trying to take it off you. Put your kicking my car. That's why you're in the middle of the >> come take these shits off. Okay. >> But, put your feet here because I don't trust you because you've already kicked me several times and you spit on me. >> to do. Why are you in my face? >> BECAUSE IT'S MY CAR. GIVE me Give me your feet. See, now you're not even cooperating with me. Like, it's not that hard. I'm asking you to a simple thing, like leave the hotel. You don't do that. You don't do the simple things. So, now you have two felonies and a misdemeanor charge now. Okay, get out. Walk. >> You're obsessed with [clears throat] me and I'm telling You, come fix my screen. >> Yeah, come on. >> No, come fix it. >> Come on. >> I'm not playing good cop, bad cop with y'all. >> Okay. >> Yeah, BREAK HER [ __ ] BREAK HER. >> What are you doing? It's just a signal signal assault. Take the assault. Put her on the bench and then we'll >> Sit the [ __ ] down. >> Put her down, Connor. Okay, let's go. Let's go, Connor. CONNOR, LET'S GO. JUST LEAVE HER. LEAVE HER. LEAVE HER. WE GOT JACKIE. >> YOU CAN STOP. YOU YOU SEE I'M CUFFS. I'M IN CUFFS. >> Hobble her? Bring the hobble. >> Met the right one. Met the right one. You know how them lady cops get down. Now, typically, I'm not I'm not a proponent of like um handing [clears throat] it made to anything like that when they're in cuffs. But, there is I would say there is an exception. And I keep saying inmate, so but you keep in mind I I correction's background, okay? But, suspects, whatever you want to call these people, whatever, right? Um But, I would say there is an exception. And the exception is is when they started and they're in cuffs, right? So, typically, you know, you might be wrestling around with a suspect or whatever, and it's kind of fair game until the cuffs come on, right? And then the cuffs come on, and then typically, everyone calms down, and it is what it is, right? But, this chick right here just kicked the officer as she was in cuffs. So, what you Come on, the officer going to have to Hey! Grab her Throw her right against the concrete. Boom! Like, lucky I ain't smashed her whole face in just now. Pow! Oh, right into the concrete. I hope she didn't fall. Do you know what I mean? But, you know, it's times like that, man. Like, you still going and you're in cuffs. Come on, man. >> Get your hand off of my hair. Get off of me. You're hurting me actually. You're hurting my arm. You're hurting me. >> All right. >> Yeah, we're going to take the cuffs off. Now, she's good. No sandal. >> Okay, have a seat. Have a seat. Have a seat. Have a seat. >> I'm cold. We're in Brooklyn. >> Yeah, cold word. Brooklyn She's from Brooklyn. You will never humble me. You will never humble me. You'll see me in the streets and be like >> After paperwork is complete, she is transported from the police department to the county jail. >> You see how that one tried to pull my hair out? >> She tried to pull your hair out? >> That [ __ ] >> I didn't see that. >> Is that on camera? >> It's on my back camera, yeah. My camera's on, so if it happened, it's on camera. >> there giggling like she's sitting there thinking that I'm going to sit in the cell, listen to her, ignore me, and giggle >> What's the problem? >> No, you're in trouble now. >> I'm bored. >> Go ahead. >> Tell her I'm bored. >> Okay, she's bored, Jackie. >> Excuse me, I'm a lady. >> Go ahead. >> Kristie Franklin was charged with felony battery on an officer, resisting an officer with violence, and trespassing. >> You know what? It wouldn't surprise me if all these charges were dropped, cuz that's typically what happens, man. God damn shame. >> Looking for answers as the world goes by. Watch my reality hit the screen. The craziest [music] moments that you've ever seen. It's a surprise. What's that in Sky [music] got a reaction. Reaction full time.