On August 7th, 2025, airport officers were dispatched to a gate after Spirit Airlines staff reported an intoxicated and disruptive passenger. >> Hello, ma'am. >> Hi. >> You guys called? >> Uh, maybe just Spirit Airlines called? >> I don't know why. >> Did you call security, sir? >> How you doing, sir? >> So, this woman just came up to me behind me, actually. Put hands on me right now, but I it was completely like I had gone talk to your buddy over there, Taylor. And I told him that I had two possible happy hours that are probably going to be tonight boarding because I >> Loud and disruptive? >> She was one of them. She just came up to me from behind me, put hands on me. She's >> Okay. Excuse me. Let me say put hands on you. She just touched you or did she >> Touched my back. >> Okay. >> She came from behind me. I'm probably not going to let them on the plane, so I'm anticipating that's going to be an issue because they were on the phone really loud, yelling and cursing. >> Which two ladies? >> So, it's the one that just came up here and the one that was sitting in front of her. Yeah, I think she must have gone to the restroom. Uh, cuz her bag is right there. So, there's two of them. This is one of them. That's her right there cuz she actually left her phone, passport, and this boarding pass. Look what a TSA TSA supervisor brought to us. When she got up here to talk to us, she was like all loud and you know, the flight's going to be three hours and this is a bartender here and all this stuff like that. I'm not going to have none of that. So, I was just talking to a message to operations when she came up behind and she said you know, is this the right gate? What time are they boarding? >> Uh, we just got here, so it's going to be 10 more minutes before they board. Five minutes for the cleaning, something like that. About 15, 20 minutes, we'll probably start boarding. >> Okay. >> I'm anticipating not letting on the plane and then getting really loud. So, I think that's the reason why I called the police. >> I think we have more deputies coming here. Once they get here, we'll just >> That's cool. >> Instead of waiting till you guys start boarding I can pretty much just talk to them. >> Okay. That sounds good. I appreciate it. >> No, I'm not. I'm because what's going to happen is they're going to get on the plane and they're probably going to call me to get them off. And that just takes longer. I'm just not going to let >> Yes, because they were intoxicated and like >> They've been really loud and I'm not chasing them actually were looking at them like you know recording them. >> Huh? >> Okay. >> How are they coming up? >> Yeah, this came from Tampa just now. >> How many How many chairs? >> Thanks. >> Guys, that's where your four wheel chairs are for the flight 313, please. Guys. >> I'm Broward County Mayor Ken. >> And this is how they can refuse them and then escort them. >> Oh, yeah. >> Talk to them. >> Told them hey, you guys can't fly and then who else is there? >> Oh, are you going to see your boarding pass? >> I have my boarding pass here. >> Definitely see my boarding pass right here. >> Uh I'm going to need to see the whole boarding pass. >> Right here. >> What's your name? >> Serrana. A photo of what? >> boarding pass. >> Why? >> Cuz I need to have your boarding pass. >> That's fine. Whatever you need to do. There's somebody came in Can you drop me down? >> You haven't? >> Cuz I don't know who this is. >> I want to show you with a drink on your hand. Are you with them? >> That was fruit punch. Is that a problem? >> No, we're not. >> As you can see, here's my boarding pass. >> So, excuse me. What's your name? Because I don't know who this Serrana is. >> So, you're denying them, right? >> I know the girls that I was with. I just met these girls at the airport. >> Listen, what's your first name? >> Serrana. >> Step over here so we can talk real quick so I can explain to you what's going on. >> At this time, I'm letting you know you're in violation of the contract of carriage. >> What's the contract of carriage? I asked you a question. I asked a question. Okay, can you explain it? I'm being denied boarding. That's fine. Give me my boarding pass and I will let them explain that to me. What What What Why am I being denied boarding? out here. asking right now. >> No, no. >> I don't want to move until I understand why I'm moving. So, they feel like I'm intoxicated. So, I will call an Uber to go home. You don't want me to go to Atlanta? It's Atlanta. Don't push me. Please don't push me. I can walk on my own. Is it bigger than that? Because if it is, then just say that. No, no, no, no, no. I'm I'm I'm asking to communicate. You're telling me not to communicate? I'm going to get a refund? IS THERE LIKE A WARRANT out for my arrest or something? Because if that's the case, then you can arrest me right now. I'm not worried about that. Thank you. Wait, wait, wait, wait. Okay. Well, you should have just said that. Why am I being So, can you take my bag? >> No. No. >> No, that's ridiculous. What's the problem with communicating? It's a problem with communicating? It should not be a problem with communicating. Oh, now you got to figure it out. I just want to know, are we communicating? Why are you pulling on me? Please do not tug on me. Can you explain to me what's going on? I'm listening. Uh-huh. Uh-huh. Okay. Okay. So, now what? Oh, okay. If that's the worst. What the Because I'm being disorderly conduct inside of the airport. Because I spoke too loud inside of the airport. Make it make sense. The flight that I paid for, the money that I spent to be at this airport, but I'm being arrested because I didn't act the way you guys wanted me to act. It's fine. Yeah, use this as content as you need. Because it's messed up. Yes, you This is what you wanted. You guys stood there and you saw me buy another drink and you never stopped it or said anything about the laws and terms and conditions or whatever the was. You did that on purpose. I don't care and I can walk on my own. You don't have to hold me so tight. That's the problem. >> It's my my responsibility here. I got to walk you. >> Now now I'm your responsibility, but I was not YOUR RESPONSIBILITY WHEN YOU STOOD THERE AN HOUR BEFORE YOU ARRESTED ME AND YOU STOOD THERE AND WATCHED me buy a drink. You stood there and watched me buy another drink on top OF THAT. WHY AM I BEING SO LOUD? BECAUSE YOU WERE LOUD WHEN YOU ARRESTED ME IN FRONT OF ALL THE PASSENGERS THAT I BOUGHT A FLIGHT TO GET ON. DO YOU UNDERSTAND THAT? And that's why I'm GOING TO JAIL BECAUSE I BOUGHT A TICKET TO GET ON A FLIGHT WITH OTHER PASSENGERS. THAT'S WHY. MAKE IT MAKE SENSE WHAT YOU JUST SAID. Make it make sense. You can't. I don't make it easy at all. I work FOR CORPORATE AMERICA, TOO. I AM A US CITIZEN. I PAY TAXES. >> YOU CAN WALK. >> ABOUT what you're talking about. >> Can you tell me if you have a flight at 3:25? >> Please do not talk and pull on me. >> Ma'am, I'm just escorting you. >> YOU CAN SAY SOMETHING OUT OF YOUR MOUTH. RIGHT, LEFT. MONEY. I WORK HARD AND THEN CATCH YOU. I WORK TWO JOBS AND YOU'RE TRYING TO TELL ME I CAN GET ON A FLIGHT CUZ I HAD AN EXTRA DRINK. I WORK HARD FOR THAT EXTRA DRINK. WHAT ARE YOU TALKING ABOUT? I don't care. Come on. I What Where is the Where is the truck? Let me get my belongings. sandwich since you want to take me to jail for that. >> Where's your Where's your phone? >> Where's my phone? >> Hey, you got it already? >> I could have gave you my ID. >> I need to get the the information from the from the spirit guide. Can I read that? >> What's up? I'm going to take you to the market. Friend, can you hear me? >> Yeah, I can hear you. >> I cannot talk to my friend because she's probably going to be the one to bail me out. So, you don't want nobody to help me. Okay, Beth. Can you let me go? I'm not I have the handcuffs on. >> Yes. >> But, you don't want nobody to help me, either. You you you you disconnect the call from my friend. No, you cuz you you're being You eat You disconnected the call from me and my best friend, the only person that's going to help me. The only person that's going to help me. >> Can you hold it? >> From where? Where am I going? But, why did you hang up my phone call? Why did you hang up my phone call? Oh, you need him to go. >> No, no. Turn around. >> Why did you hang up my phone call? Why did you hang up my phone call? Stop pushing me. Stop pushing me. Let him touch me. Let him touch me. No, I don't want him I don't want him to touch me. No, he's been extra pressure. I don't want him >> If you do anything on him, he's going to bump you. >> I just don't like the way he's pressuring me and he hung up the phone on my best friend, the only person that I have that can possibly bail me out. He's trying to prove a point. I don't know. I do not. This is so unfortunate. I'll pay your ticket to fly out of the airport. But, now they're doing the most at the airport. What is your score? >> That sounds >> No, no, no. I just want to talk to the woman to woman. >> We just want your personal items. >> I want to bring with me my Everything, obviously. >> Well, you're not The bags are not going. >> I need to call my daughter. >> Oh. >> My important >> Too late. >> Too late for what? Too late for what? >> You want to bring Listen. >> for what? >> What do you want to bring with you? >> But too late for what? You said too late. I don't know what you're saying. Why is he saying too late? >> take that with the purse. That's the purse. >> What is too late? >> I don't You get a phone call when you go down to the jail. >> are you talking about? >> You'll get a phone call when you go down to the jail. >> I'm asking about what you said about too late. >> Describe what you said. >> Describe what you said. >> You can bring your phone with you and your personal belongings. >> My wallet is the main important thing in my purse. >> Where's your wallet? This? >> Right in your hand with the purse. All that goes together. You can stuff the wallet inside of the purse and it'll all fit. Thank you so much. And then my my my uh suitcase, if you don't want to take it, that's fine. And the the Who said I got what is that fine? But what I'm not going to do is allow you to treat me any way less than what the law allows. What is my charge again? >> I'm not arresting you. I'm transporting. >> Oh, you're transporting. Can you tell me what the what the charge is? >> They'll tell you. >> Cuz you can't tell me? Okay, fine. Can you open the door? Can you unlock it? >> Yes. You got a paper bag, bro? Uh you got a little bag? I'm downstairs. >> Did you drive over here? >> Angel. Do you have a paper bag my change? Or what? A paper bag? >> I don't know. A little little one. Not a big one. >> You have a paper bag? >> Like small >> What are you trying to get? >> No, it's just her purse. >> Is it Oh, you know what? going to tell you I don't know your safety is our business and tell us help you if you see something take a picture of it and send it to the airport security or TSA officer or airline >> Yeah, I'm here. It's true. What is the policy? You have to wear shackles when you're on your way to the jail. When you get to the jail for water down the >> That's not the policy. You're not giving me the full policy. What is the policy? >> You want to you want to you want to use a seatbelt for her? Yeah, I'll put her in a seatbelt. Yeah, get get me the seatbelt. I'll put her in. Slide her over. All right, we're going to seatbelt you, okay? >> So, it's a seatbelt instead of shackles on the feet? >> Listen, listen. >> Is that how that works? >> Listen, the the seatbelt's for your safety, okay? Move over a little bit. >> I I don't have a problem with seatbelts, but you said instead of the shackles on my wrists, I had to put shackles on my legs. >> Okay. >> You wanted me to put shackles on my legs as per protocol? >> The woman was charged with disorderly intoxication, possession of oxycodone, and possession of Xanax. Her total bond was set at $5,150.