On December 15th, airport officers were dispatched to Spirit Airlines check-in counter after an intoxicated passenger was denied boarding. >> Sweetheart, come here, let me talk to you. Come here, let me talk to you. I I want to talk to you. >> And she's not going to assist me on traveling, who's going to assist me on traveling after the after the >> First, first, first, what's going on? What happened? >> I want to know what's going on. I had a flight for Bradley Airport I got a Bradley Airport ticket to a Bradley Airport to Connecticut. Well, for Miami to Bradley Airport for 10 something today. The 15th. I wanted to travel that flight. Yeah, I've been a drinking a little bit, but I still want to travel home. I want to make it home. So, what do I have to do as travel? Making me a flight >> But you got to understand, your delivery right now is kind of rough. >> But it's not rough. I've been acting nicely. Even before I spoke to her, I spoke to her nicely. I understand that. >> But I'm not But I'm not overreacting. I'm not being mean to But I have I been mean to you? >> Listen, listen. >> very polite to you. >> You're not listening to me. >> I just want a flight. I understand what you're saying. >> This is what we're going to do. >> Yes. >> You're going to talk to her and what their decision is their final decision, okay? >> Okay. >> So, what? >> So, let me ask you a question before the final decision. I ain't stupid. Her final decision, she's going to give me a Is she going to give me a hotel room? >> Ma'am, that's Spirit's choice. I can't tell you that. >> So, you won't do that for me not to I'm not fit to travel. I can deal with that. >> All right. >> I can deal with that. I can deal with that. >> Listen, what's your name? What's your name, Candace? >> Candace. Come on now. Don't be that stupid. >> But I just wanted I just want to make sure she's willing to give me that and not give me nothing. Then I'll be sitting in a hotel room with nothing. I got to spend more money out of my pocket. You understand what I'm saying? >> I get it. >> Because even if she don't give me that hotel No, but listen. >> Is she getting a hotel room? Yes or no? She You're not getting a hotel room. >> So what the [ __ ] am I sitting here for? >> All right then. So she's just getting a flight for tomorrow, all right? >> But why can't I get a hotel room? If I'm a little under under the influence >> you guys Are you guys going to >> But I'm just saying if I'm under the influence >> Are you You done with it? >> But if I'm under the influence >> What you want to do, Candace? It's your choice. >> But if I'm under the influence, wouldn't you should be willing to give me a hotel room? >> They're not going to give you a hotel room, Candace. >> So what happens? Do I sleep on the street? >> You can stay in the airport and chill for as long as you want. You can lay over here on the seats all night. >> Yeah. Y'all kidding me. Kidding me, right? >> Candace, no cursing. >> Me spending my money on a hotel room to be sleeping the night on a hotel floor. >> Candace, no cursing. >> Give me a hotel room. Why you can't give me a hotel room? I am taking responsibility. But you're going to leave me in the hotel room under under under the influence and they I'm a little saucy. I mean I I mean being honest. >> I'm getting you home on the next available flight, but I cannot give you a hotel room. >> If you're giving me responsibility to be going home on tomorrow why would you leave me in a hotel being So if I'm not fit to travel wouldn't you be nice enough to give me a hotel room? Why? >> Candace, Candace, you're not getting a hotel room. >> But I'm just saying why wouldn't you give me a hotel room if I'm not fit to travel? Stop it. Stop it, officer. Why wouldn't I be ever If you know that I'm not eligible >> Candace. Candace. >> But I'm being honest with you. If it was you >> Are you >> be telling you to give you a hotel room for you to spend the night so you can relax. >> All right, come on. Candace. >> All right, whatever. Whatever. Whatever. I just don't understand how I I spent my $200 something. But I'm just saying. If I spent my $200 something. >> And I agree. >> But I'm just saying, if it was you >> I agree. >> and you spent your $200 something. >> Uh-huh. >> They not giving Mind your business. If I'm not giving you $200 >> I don't know what you >> If I'm not giving But if I'm not I'm not saying I don't like him. >> He's a good guy. >> No, I don't say I don't like you. But I'm just saying, if I was giving you $200 $200 to get with spirit. >> I agree. >> That's not even that experience. >> Let's go sit down. >> So let you travel. Why wouldn't they give you that experience? >> I agree. >> I mean I'm being honest. >> I I I get what >> I really >> Listen, I I get what you're saying, Candace. >> No, you're not getting what I'm saying. You [ __ ] kicking me out the airport. >> I'm not kicking you out, but I'm just I'm trying to make you get sit down. Where you Where you staying at? >> If I'm stuck like this and I'm >> That's why I want you to sit down. >> Why wouldn't you give me a hotel room so I could chill out for the night? >> Come sit down. Sit down and relax. >> god. Got to give me a hotel room so I can get over it. This is the next day. >> I know. I know. >> But that's what I'm That's what I was saying. $200 something dollars >> Three calls after you left. Candace, you passed out in the lobby. >> $200 something dollars, that's a lot of money being wasted. >> Candace. Let me talk now. You have You HAVE FAMILY HERE? >> NO. >> CANDACE, what >> No, I'M BEING HONEST with you right now. >> All right, CANDACE. >> I DON'T HAVE NO family at all. >> He's right here. We're two feet >> I'm here. >> Candace. Candace. Calm to calm you >> All right, Be honest with you, officer. I'm here on a birthday vacation for December 13th, my birthday. I can show you my ID. >> Happy birthday. >> December 13th was my birthday. I came right here to have fun. You understand? So, when I came in on my flight for the 13th for the 15th of December I'm expecting to get a flight. They're not willing to give me a flight cuz they said, and I told you that yes, I am a little intoxicated. >> You are. A lot. >> I am. So, why would I not tell you that for me to travel? >> Candace, do you have money? >> I told you that on the responsible >> Do you have money? >> call yourself an Uber? Call yourself an Uber, get yourself a hotel. >> I don't have the money. >> Then, Candace, you've been drinking. They're not going to allow you to fly. >> Exactly. What I'm telling you as the officer >> So, you >> that I've been drinking >> So, you >> and that I need to reform myself to get an Uber. >> And now, let me I'm trying to help you. I'm telling you what to do. All I'm going to tell you to do if you want to go ahead, there's a seats out there, go sit down. >> I don't want to sit in the airport for 2, 3 hours. I WANT TO GO HOME TO MY KIDS. I WANT TO GO HOME. >> YOU'RE NOT GOING TO FLY RIGHT NOW, CANDACE. You're past it. You're not going to fly. Well, you're not going to get home right now. >> I DON'T WANT TO GO HOME. I already paid for the flight. I already paid for my >> Candace. >> I >> Candace. >> No, being honest, officer. I already paid for the plane ticket. >> Candace, Candace, you messed up. You drank too much. You're intoxicated. >> So, officer, where you want to want me to go home? >> Sit down there and sober up. Until you feel sober. All right, sir. Yeah, which one is What about New York LaGuardia? That's close, right? And you can take an Uber. >> No, that's too far. >> That's too far? >> But, I JFK. >> Is that That's too far from your house? >> I'm going to Hartford, Connecticut. That's in my plane ticket. My plane ticket is for Hartford, Connecticut. Bradley Airport. >> No, I'm saying how far are you cuz they got a drunk female and they calling you out. >> No, they need to get me straight to Hartford to Raleigh-Durham where I was originally. I don't want to go over to JFK, New York. I want to go to Raleigh-Durham where I was originally from. >> All right, let me let him let him guys go. >> He He chilling. I appreciate >> Yeah, yeah, yeah. Yeah, yeah. All right. >> All right. >> Yeah, I'm going to get to Raleigh-Durham. You see my ticket my flight was for Raleigh-Durham, right? >> I'm pulling it up now. >> They pulling They pulling it up now. >> Yes, I want to get back to Raleigh-Durham. >> Let's see. Who's that? Your family? >> Yes. >> That's your daughter? >> That's my homegirl. >> Your homegirl? You Next time you see your homegirl, she tell you not to be drinking so much. >> Well, honestly speaking, honestly speaking, officer, I wasn't going to be drinking until I met the dude that was going to do this here, and they started giving me shots, and that took me off. Being honest I'm being honest with you. I wasn't expecting to come back on a Raleigh Spirit Airlines so sweet. I was only planning taking a two drinks and go home. At least I'm being honest. I ain't have to be honest. I could have been on the You know, the flight stuff. >> Hey, they have that gun charge right there. I'm going to take I'm going to take the report just start the process and I'm I'm going to take you to the county jail. It's in Yeah, it's in the lane. Lane six. I told Pinyan Pinyan is still getting his car. >> Yes. >> Yeah. Yeah, I'm >> And what you Fort Lauderdale Airport at Spirit. >> All right, sorry about that. Okay. >> I'm trying to get a ticket right now to see if they'll let me on. But the officer think I'm But the officer think I'm too >> That's the thing though. >> No, y'all need to understand I'm not that stupid. I'm not that stupid. I'm not that stupid. I am calm down. >> Who's this? Who's that? >> My daughter. >> Yeah. Let me talk to your daughter. >> I'm not that stupid. I know what I'm doing. I'm not that stupid. >> Hey daughter, how you doing? All right, I'm just trying to calm your mom down so she could get a flight down, okay? >> They better stop doing me like that. >> So, I don't think she's going to be able to fly today. >> They better stop doing me like that. >> She won't be able to fly like this today. So, we're trying to see if we can find a flight for her, okay? >> I'm good. >> Hey, Mommy, am >> You trying to head to Bradley? Bradley BDL, right? BDL, yeah. >> Yeah, I'm going. >> Listen, the only flight that she's going to be able to get is the 17th. That's That's Tuesday. In other words, Tuesday, right? >> That's too far. So, you're giving me a hotel room? >> They They can't give you a hotel room. >> But I can't afford a hotel room. I can't afford a hotel room unless they pay >> That's the only thing That's the only thing they can do. >> I can't afford a hotel room unless they pay for it. >> They can't help you with that. >> Then they can't help me. They got to give me back home, then. >> They can't. >> They got to give me on a flight home. >> They can only on the 17th. >> But I can't afford it. Then you got to afford it for me. >> Ma'am, you're going to have to let them You're going to have to have somebody Western Union >> I can't do Western Union no money. We broke like that. >> Well, that's all they can do. >> like that. We don't have money like that. >> So, what do you want to You want to get rebooked on the 17th? Or you Listen, this is your option. >> Hold on, let me call you back. Hold on, let me call you back cuz right now >> This is the options. They can go ahead and rebook you on the 17th or they could give you a refund of your money. That's the only thing they can >> Work with me. Work with me. Work with me on the phone. Work with me and give me a flight. Or give me a hotel room for tonight. >> They can't do that for you. >> No, they can't do that for me. >> So, >> They did it for me before in July. >> Well, they can't do it now. It's changed They've changed. >> Stop. Don't Don't make excuses for me. >> I'm telling you. >> Stop. >> Come on, let's go. It's either It's either you're going to get the thing on the 17th >> You're going to give me a room for tonight cuz you know that I'm sober and I can't function right. Be honest with yourself. Are you going to give me another flight? >> I can't help you. It's either you go >> No, no, no. >> You know what you know any airport rules are? >> Hey, I >> Hey, watch your mouth. Watch your mouth. >> Cuz you put me on the spot. >> That's why I'm trying to help you. >> You're not helping me when you know it's no airport spot. >> We're done. We're done. Come on. Come on. >> Can I get my ticket? Can I get my money back? >> You want your refund? >> Yes, she want a refund. >> When you want your refund, you're done with Spirit then. >> Then I'd rather be done with Spirit then, because >> All right, let her get a refund. Let her get a refund. >> She's not giving me a refund or giving me a You going to give me another flight? Until what day? The 17th. I'm going to be out here until the 17th. I'm literally with no money and I'm out here in Florida with no money. How can I How can I be How can I be How Support myself of being out here with no money in Florida with no hotel money. And you think that this okay for being here for 2 days >> Hey. >> in the airport? >> to go to >> No, I'm I'm being I'm I'm being Being honest as a police officer. >> Ma'am, listen to me. You going to calm down or you going to be somewhere else? >> For being as a >> Calm down. I'm done. >> Well, literally No, being literally being honest >> Calm down. >> as a police officer. Being in the airport for 2 days. >> You're getting a refund. That's it. You're done. >> No, but but being able for 2 days >> with Spirit. We tried to help you. You you get a refund. >> I'm being here for 2 days in the airport. >> Let's go. You're getting a refund. >> Like literally being here for 2 days for in the airport. >> You're getting a refund. >> You you you know how to me. >> You're getting a refund. >> I'll take my refund and go about my I'll take my refund and go about my business. >> No, we're done. You're getting a refund. >> Because if I'm a flying to be a officer, he's not helping me out. For staying in the airport for 2 days for >> Hey, one more. >> I'm I'm done. >> Can we get you a refund then? >> I'll take my refund. I cuz he's not helping me out. >> I thought you were helping me out. >> I WAS. >> HOW? YOU LETTING me sleep in the airport for 2 days. >> You're getting a refund. YOU'RE DONE. >> HOW? YOU HELPING ME OUT. YOU MAKING me sleep in the airport for 2 days with with sober up for 2 days. How can I get arrested for helping me out for helping me for 2 days? >> Hey, no more. Just refund it and let me go. >> Yeah. That's ridiculous. That's a lawsuit right there. If he going to lock me up for being sober for 2 days, that's a lawsuit. You in here. You were not trying to help me. You making me sleep the night in the airport for 2 days. >> I'm done talking to you. >> Why would you mean you done talking TO ME? YOU DONE talking to me. You making me sleep the night. >> She just got a credit. You don't need it. All right, we're done. You're getting the credit. Let's go. >> What I'm getting? Well, let me see. I need to see I need to >> a paperwork Give it to us. >> Yes, thank you. I need the paperwork. >> All right, you're done. You're >> No, I need the paperwork. I need the number. >> Give her confirmation number. >> Thank you. You're not going to about to leave me out in the open. No, no, no. >> Ma'am, you got to go. >> I'm not giving nobody a hard time. >> You're done. Let's go. >> Why are you being so hard on >> Come on, let's go. It's either that or you're going to go to >> on. Come on. Come on. >> It's either that or you're going to go to jail. >> Why are you trying to send me to jail when I'm trying to get a flight out of the airport? >> We're done. You got to leave this airport. >> Why do I have to leave the airport when I'm telling you I'm trying to get a flight? >> this or you're going to go to jail. >> Why are you doing this to me when I tell you I was trying to get a flight though? >> to tell you again. >> But I'm being honest. >> Ma'am, you are done. >> I wanted to go. >> Let's go. >> No, let's get it on record before I walk out of the airport cuz I was recording everything. AND I TOLD YOU THAT I WAS LEAVING THE AIRPORT. >> You're going to get >> Where is your ID? >> It's on my chest. >> All right, I'm going to get you out. >> I'm not re- I'm not refusing. I just asked you don't do that to me while I'm saucy. And you know I'm saucy. So, why are you doing that? Excuse me. I told him I was saucy from the airport. He knows that I was saucy. I'm being No, it don't What? Well, give me free reign to what? And he came up on the scene when she told me to wait a minute. For me to call my kids. So, he's making it harder than what it is. >> Hold on to what? They have it on the checkpoint. >> I'm not running. I'm not running. >> The woman was charged with disorderly intoxication and trespassing in an occupied structure.