You're saying You're saying I'm just passing. You're saying I'm >> You're under arrest. Stop. >> Pushed one of the nurses and then walked out in the lobby, refused to leave. So when I got here, asked her, you know, repeatedly, "Go outside. They don't want you here. Go outside." On May 5th, 2020 in Palm Coast, Florida, a 51-year-old woman arrived at a local clinic to inquire about her adult son's COVID 19 test results. Clinic staff told her that due to new safety rules, she would have to wait outside rather than in the waiting room, which led to a verbal confrontation with a nurse. The dispute escalated after she pushed the nurse on the shoulder and refused to vacate the building. Deputies were called and when they tried to escort her out, she allegedly resisted and assaulted an officer. >> What's going on today? >> Well, I my son is in the with the doctor sitting inside. I told him that after he seen the doctor, I need to talk to her. My my [Music] son is only 18 years old. >> Okay. >> And he has a lot of issues, at least three different issues. So, I told it because and he's he's a kid. I had no idea how to talk to a doctor. So I said after he see him, I'd like to talk to a doctor about whatever he whatever information he had missed. >> Okay? >> And so they say I couldn't say here and I have to leave. >> Okay? >> And and I said I don't care. I I know I can that I perfectly know I don't want to I don't need to see to be with him with the dog. I know I can. I just want to see after he can I can talk to her sit feet away 10 feet away but I need to talk because my husband is my my son is very young and I need to go to over his >> I don't know if you're aware but the doctor is not legally allowed to discuss any of his medical issues with you because he's an adult. >> Uh the he has done permission for him to start with me >> but the doctor doesn't have to is what I'm trying to say. I I I'm I'm She knows me for years. So she knows >> you understand that the rules are different right now because of the virus and that they don't want people in the building unnecessarily. That's the reason for the way they told me to wait here and I'm waiting here and after they starting giving help for this because this thing keeps sliding but I keep putting pulling down. So there are two things I'm not insisting to see the doctor there with my dog my hus and and Uh, I'm just keeping the guideline that they say to stay outside and wait until doctor is out. >> Right. But you're not a patient and they have asked you to leave the property. Is that correct? >> I'm a member of this place. >> Well, that that really is beside the point. If you're not being treated, it is beside the point of those organizing any law. You know, >> it's called trespassing. If you've been asked to leave, it's trespassing. You're you're a a customer here essentially. You're not a member. You don't pay dues. You don't have any right to pay $700 for this. >> That is a customer. >> Don't talk over me. >> You're going to have a big problem if you keep talking over me. >> Oh, really? >> You're going to go to jail for trespassing. >> No, I'm the law enforcement. And when you trespass, >> you need to walk outside, ma'am. Yes, you can. >> I get >> sue them. That's fine. But today, you have to leave. Leave. >> You need to leave. You're being asked now lawfully to leave the property. >> You need to do it outside. >> Come on. Call your lawyer outside or you're going to go to jail for trespassing. >> I'm not trespassing. >> You are trespassing. You've been asked to leave. You're refusing to leave. >> Ask the doctor. >> The security here has asked you to leave. >> Is the doctor the one who decided? >> No. >> Is you need to leave? >> It is the doctor who decided to see me. >> Come on, get up. >> Is the doctor who? >> Get up and go outside. You're going to go to jail for trespassing. >> I'm going to go to jail now. >> If you keep it up, you're going to >> Okay, I'm going. >> Okay. Uh, hold on. >> Outside. >> Just a second. >> Ma'am, >> just a second. >> I'm not going to continue doing this that you've been asked to leave. You need to go. >> What are you saying? Say again. >> Your son is a is not a minor. >> Ma'am, >> he asked you not to come in. You told him he was a minor. I I wanted I asked you I asked you to see with the doctor after >> and you saying you saying you're saying I'm trespassing you're saying I'm trespassing >> you're under arrest. Stop. [Music] >> Stop resisting. Get on the ground. Get on the ground. Get on the ground and stop. Stop. >> Get on the ground now. >> You You get on the ground, >> you daughter. You You Now you're very painful death. >> Get on the ground. >> Get on the ground. Get on the ground. on the ground. Stop resisting me. You >> don't bite me. You need back up, sir. >> I got one on the way. >> Okay. >> Get on the ground. Get on the ground. Get on the ground and stop fighting me. Idiot. You don't even know anything about law. You [ __ ] What is your name? >> Get on the ground and stop fighting. Stop scratching me. >> I'm not scratching anymore. [Applause] Trying not to hurt you. Get on the ground and stop fighting. >> [ __ ] >> I hope you >> come. >> Can you grab this arm here? >> Yeah, >> ma'am. Don't miss this. Okay. >> Stop. >> She's even trying to bite me. >> I'm not trying to bite you. You that you did I b you do that >> ma'am. Put your arm behind. >> You want me to help you? [Applause] Wait. Boom. >> Put your hands behind your back. >> Oh, suddenly. >> Put your hands behind your back. >> I'm confident. >> Put your hands behind your back. I want to do it from that side. >> Yeah. >> Put your hands behind your back. >> You do the hobble to get it front. >> Yeah. >> That'll be easier for now. >> Yeah. Yeah, guys. That's just a one, >> man. We just want you to listen. Okay. >> No, no. I want you to see your up. I'll talk to my lawyer. Don't waste your Don't waste your saliva. Okay. >> Idiots. >> 10:15 trespass after warning. Okay. Either resisting with violence or battery on Ellie. One of the two. Okay. >> Damn. >> Now she was cuffed. >> She was cuffed in the back. Now she's cuffed in the front. She got hinge cuffs on. >> Okay. >> We may go the belly band route if she keeps, but for now, that's what we got. Okay. So, >> um, >> he's getting statements from the witness. Was uh >> Yeah, there's uh I got in there. There's a security guard in the lobby who waved me in and there was two nurses. So, he's got three statements now. So, I was going to get her ID and see. >> Okay. Ma'am, will you say anything to me? >> No. >> No. Okay. Is your son inside? >> Okay. >> Um, was the sheer anyone else or was it just uh >> I don't know how it got to where it got. He when I got into the lobby, they were kind of tussling. >> Yeah. >> So, I don't know. >> Okay. >> If he tried trespassing at the warning. I don't know what if he tried to get her to leave or what. >> Okay. >> I'm keeping the cameras rolling. >> I'm I'm on now, too. >> Um >> got out of touch. She picked him. She tried to bite him. She He said, >> um, >> okay, I'll talk with >> Right now, she's secured. 105 at least for the battery on LEO or >> resist trespass after warning cuz it sounds like >> you guys been trespassed. >> No, I mean it sounds like they told her to leave and maybe he told her to leave and she wouldn't. >> Okay. >> But I don't know how it got to that. You're going to have to ask. >> Okay. >> When I got here, like I said, she was fighting with him. >> Yeah. >> And I was just we were just It took us a couple minutes to get security out here. Okay. [Applause] She's not really cooperating. I was going to get a menu to come check her out. >> They're on their way. Or do you want me to call? >> We didn't call him yet. She just want to talk with him. It looks like she has Okay. Did she say at all why she was being quiet? >> She wanted to talk to the doctor after her 18-year-old son talked to the doctor and they explained to her that she needed to wait outside and that the doctor basically wasn't going to talk to her because her son's an adult. Uh >> oh, I see. >> And she just refused to leave. >> Okay. All right. Simple. >> Still recorded. >> They're working. Two others are working in this. Okay. I'll do the use of force and I'll do a supplement for the 707. You just take that one. You want a admin page or anything out for your thumb or you going to go to the doctor? >> I'm going to call Jerry. I'll probably go to the doctor and get it looked at real quick, but I'll just call Jerry first. Gotcha. Can they do like x-rays at care here? Do you know? >> Yes. >> Yeah. Oh, care here. No, they can't. Um, Pinnacle. >> Okay. Uh, >> walk in. >> We're not Pinnacle. Uh, MedQuick. Either the one here or >> How you doing? But I'm still recording my my camera, just so you know. Um, we got here a mom's here with her 18-year-old son. He's an adult. He's fine. He's a normal adult. Um, Dr. Javvis wanted her to leave the lobby. She refused. We came here. She wouldn't wear the mash. We came here. My sergeant asked her to leave. She wouldn't. He tried to escort her out. She She was fighting him. Um, she resisted. So, I got here, we both cuffed her. She tried to bite and spit on him, just so you know. And I mean, she just has some like surface lacerations and scratches from just tussling. So, she has >> she doesn't want you guys, but you know, >> liability. >> Everybody's fine inside. So, you can probably talk to her through this window. >> She hasn't been too cooperative, but we're just throwing out the medical option here. And all that. >> Hi. >> Hi. Can you hear me? >> Claudia. >> Claudia, can you hear me? Find out if you're okay. >> Okay. You hurt anywhere? >> Yeah. >> Okay. All right. Well, you want to go to the hospital. Another hard question. >> Okay. Go ahead. Just answer the question. Yeah. Why am I taking you to the hospital? >> Why am I taking you to the hospital? >> Okay, let's let's take this different approach. What day of the week is it? >> You keep doing that. All you're going to do is hurt your wrist. >> Well, it's going to hurt worse. You keep twisting on them like that. [Music] or what do I need to tell the doctor at the hospital? What's wrong with you? Why am I bringing you there? >> You think your arms broke? Your arm's fine. >> I'm paramedic. I'm better. >> You have my abs. >> Well, no. The way the way you're sitting there doing this with the handcuffs is telling me you probably don't have a broken arm. tired of talking to her now. Your turn. I got tired of talking to her this fast. >> She uh So, what what happened? She went and started yelling at the staff or >> Well, she wouldn't leave when the staff asked her to leave. She pushed one of the nurses and then walked out in the lobby, refused to leave. So, when I got here, asked her, you know, repeatedly, "Go outside. They don't want you here. Let's go outside and talk." So, finally came down to she's just screaming at me and the security guard with her cell phone recording. And I told her, "You need to leave. going to be rested. >> She wouldn't leave. So when I put hands on her, we went out. >> Um her left arm, I was pranking pretty good on it. I mean, I was just >> She's sitting here doing this with her cuffs. I mean, >> she got out of them once. >> Yeah. I mean, she's going to be all bruised up and sore because I was just sitting on her. >> Well, we'll go in and uh and talk to the nurse, make sure she's okay. They got pushed. >> Yeah, she didn't. We'll see why. Yeah. Um, which where where were they at? But >> you go in here and see the door uh to the left. >> Actually, I need to walk in anyway and see if they have cameras in there. >> If you will stay here and watch Julie, I'll >> have If you are being aggressive, you can ride right in the back here. >> I know, but you're rushing me. I don't have an ambulance. I might even talk to you already. >> If you would like help, I'd be more than happy to help. coming from 100 and over. >> Does she want to go to the hospital? >> Yeah. >> What is she like saying like >> shoulder pain and pain on her face? >> What? >> Pain on her face? >> Well, I'll I'll talk to the sergeant real quick. I mean, we may try. >> If she's um going to be as nasty as she is, they won't they should >> No, I wouldn't. Yeah, I I I completely agree. I was just wondering like, you know, if she's saying it was something more serious, like with some shoulder pain and all that, we could take her. >> Yes. >> Physical stuff. If it's not something where she's going to, god forbid, happen to her back car, your guys safety or their safety is more, you know, let me uh run it by him. But I think it we'll do it. Boss, still recording. She wants to go to the hospital. Shoulder pain and face pain. But well, the ambulance isn't here, but the fire isn't they're not comfortable with her riding if she anything close to this. So, we can transport. Okay, >> we'll transport. >> You guys want to cancel the rescue? >> Do that or if they got to do Yeah. >> So, I'll just have one of you guys sign on her behalf. >> Sure. >> I'm going to start that supplement so that he has it for the 707. I didn't see any cameras in there, but when security brings out um statements, can we just double check with him? >> Yeah, she's fine. More abused than anything else. >> Do you want to uh cancel the rest? >> That's what I was about to ask. >> Yeah, they're going to transport. >> We're going to take her since it's just physical shoulder and face pain because on behalf of her right here, I'll have you witness. >> Thank you. That's where we >> Yeah, the nurse is more abused than anything else. >> Were you able to get anything out of her? >> Okay, Claudia, will you come out, please? I'm going to have to hold your arm when we walk. Okay. Sure. >> Okay. Is that me? >> Who was it? >> The husband. Uh, >> take a message. We're >> going number 14. right here. Claudia, >> all right, I'm going to sit on this bed. Okay, >> you guys have any information for me for her? >> I got a DL. It's just in the car. >> Okay, no problem. >> Claudia, are you going to give him your name? Can >> you swing your feet? [Applause] I'm going to take one handcuff off. Okay. But I have to handcuff you to this bed. >> Claudia, what's your birthday? >> Just check my fans. I might >> Well, they they need to [Applause] I'm going to fix this handcuff. Okay. In order them to treat you, they have to know who you are. Okay? So, please cooperate with them. >> Can you see something with my hands on my face? >> No, I just need >> Okay, then you can. >> You You ever drive places outside? >> Yes, I can get you. Yeah. >> No problem. >> We appreciate these. [Applause] >> Trying to switch around. I was just making sure they were uh >> tight enough since she got out once. [Music] >> A little tighter, Claudia. [Applause] Okay. Not bad. >> No problem. [Applause] >> I'll get their information. All right. Thank you. >> Got to get you in there fast as possible because the floor is kind of hot. >> I'm sorry. I'm going to try to get you in there as soon as possible because the the floor is kind of hot. Step on the the white there. That's not as hot. >> You all right? >> Yes. She was arrested and charged with trespassing, resisting an officer with violence and battery on a law enforcement officer. She was taken to a hospital for evaluation before being booked into the county jail. Her bond was set at $5,500 and she was held in custody until posting bail. Before you go, we want to hear your thoughts. Share them in the comments below. And if you found this video valuable, don't forget to like, subscribe, and turn on notifications for