On July 3rd, 2025, officers responded to a reported [music] retail theft involving more than $1,000 in unpaid merchandise. But what began as a routine investigation quickly escalated into a tense confrontation inside the store. >> All right. What's your name? >> Grace. >> Grace. All right. Grace, what's your last name? >> Murphy. >> All right. What uh what's going on with all this stuff here? I'm really homeless. I tried to walk out just to at least have some [ __ ] to my name and be able to chill out and I don't know. My phone just got broke. My wallet just got stolen. I came from a situation at my boyfriend's house. I tried to go to my mom's house. She ended up having everyone come to my room and steal from me. So, I headed down to Chicago with an old friend. Me and them ended up getting into a fight. So, now I'm here. I'm trying to make ends meet. I stank. All I wanted was panties and socks to begin with this [ __ ] But yeah, I was I was going to put all that [ __ ] into. >> So just for our record, it's the only way that we like try to get my good side of something like that like I I appreciate that. Thank you. >> All right, Grace. Me, too. I'm going to need a picture of you for a report. Okay, >> everybody. >> This is going to be a >> Man, I should just start with autographs, huh? >> Department work front. Okay, just look straight ahead. Perfect. [clears throat] >> What's your name? I'm sat here and talk so much [ __ ] at you, but I ain't never caught it. >> Nice Carlos. >> Carlos, it's nice meeting you. >> Nice meeting you. >> And how about you? My name is Stephanie. Stephanie, it's nice meeting you, too. And I like you to know. >> Um, so I've been to trespasses from this location for a year. So July 3rd, 2026 is when you'll be able to come back. Okay. But until then, >> I will be a trespass right here. >> All right. Grace. Grace. Right. >> You don't have any ID on you? >> No, sir. >> No. All right. So, here's the deal. We have to verify your identity. >> Okay. I can trust possibly that you're telling me your name is who you are, but there there's a history with a lot of people that we deal with that get in trouble that they give a name that's not theirs. >> Well, you're going to take me in either way. So, >> do you have a warrant? >> No, sir. I have zero warrants. >> When was your last arrest? >> I have never been arrested from >> Never been arrested. Never been arrested before. >> Where do you have an ID out of? >> Uh, what was it? I think it's >> What state? >> It's in Illinois. I've never been out of Illinois. I've never gotten arrested. I've never been in trouble. >> Okay. But you've had a >> I got I got a paper ID when I was over at my dad's house, but I don't remember. I think he Yeah. >> What's your last name? >> Murphy. >> Can you spell it? >> M U R P H Y. >> All right. First name? >> Grace. G R A C E. >> Middle >> Lynn. L Y N >> date of birth >> it is April 23rd history saying >> yeah nothing >> nothing1 >> but as officers continued questioning Grace about her identity the atmosphere inside the office slowly began to change >> apparel bunch of electronics [ __ ] >> a bunch of electronics. Let me see that real quick. Bring that here because I ain't I ain't touch no motherics try to [ __ ] up. >> Grace. Grace, don't get loud. All right. >> No, because at the end of the day, >> don't get loud. All right. Listen to what he has to say. >> Trying to push authority on me. >> I'm not pushing authority. >> You don't try to make your voice louder than mine when you try to assert dominant. You don't you're not I'm not in your dominion at all. Okay. >> I'm talking the same tone as I did when I first came in here. Okay. I'm literally reading off this receipt that they have. Everything is categorized. Apparel, electronics, three items, groceries, health and beauty, home, stationary, and office supplies, and toys. Okay, that's all I'm reading to you. I'm just trying to talk to you. All right. I talked to my sergeant. He is more than willing to [clears throat] just charge a local. >> What's a local ordinance? I don't even know what y'all are talking about. >> I'll explain it to you. Okay. >> For any Illinois. >> All right. >> Local ordinance is a ticket basically in Rosemont as opposed to you being charged criminally through the courts. Cook County. All right. This is a felony amount. Not trying to insert dominance. Okay. I think everybody here would agree. I'm talking to you with respect. Not raising my tone. All right. >> What's the actual middle name? >> Suggestion is that you cooperate. Continue. >> It's El Lincoln Nancy. Nancy, >> with the store's approval and my sergeant's approval, we can just charge you given the circumstances cuz >> homeless >> down on your luck. We're not trying to you. Excuse my language. >> Yes, you are. If I go on those streets without some of those supplies, guess what's going to happen to me on that CTA? I'm going to be snatched up and left in a ditch. And then you're going to be the one discovering my body. How you going to like that one? Young Grace slit open in the middle of a ditch. You don't even recognize my face because of how I am. Cuz that's what happens to young girls in the middle of the night in Chicago. >> Tell me I'm wrong. >> All right. Do you want to talk yourself into a felony? >> Not talk myself into anything. I'm being honest. If you don't want to hear the truth and if you want to be brainwashed straight forward with you. Okay. being very straightforward with you. All right. >> Came back. >> Yeah. >> Clear. >> Now I'll ask him to clear it one more time. >> All right. I'm going to go out to the car, start this uh check on the DL image. >> Mhm. >> Uh can we cut for >> to the bench? >> Uh and then I will be back. >> All right. Are you right-handed or left-handed? >> Uh, am I left-handed or right-handed? >> Correct. >> I am right-handed. Is there any way we can put it on my left, though? So, I can have these to cushion the cuffs. Please, we can do it. >> Okay. We're not going to put them on that tight. Trust me. Okay. I'm going to put them on your left cuz you're right-handed. Put on the back. Back. Yeah. before you move. >> Um, >> let me adjust. Hang on. >> Okay. Shouldn't get any tighter on you now. Okay. I'm just trying to cushion it and put it a little bit tight against my wrist. >> I'm going to go back to the car. >> And then as long as everything's still I'm just going to tuck this underneath so it has some rubber because it's like right up on the bottom. She's not wrong. >> Do you see me fling my armor on or anything crazy? >> Say again. >> Do you see me flinging my arm around or anything crazy? >> No, I'm just agreeing with what she said. >> I I understand that completely. But do you understand that I'm kind of in the corner and you're kind of standing above me. So this is a little bit of an intimidating situation. So if you could please step step back a little bit, that would make me more comfortable >> between us. Well, actually, CO distance is six. >> Okay. Well, >> sir, >> you're going to have to be in close proximity. >> I might have pneumonia. And you're making me unfucking comfortable. >> And that's assault. You assaulted off. >> I'm not assaulting nobody because he's coming close. He's Why are you stand? >> Why can't you stand back there? >> Straight up. Would you like me to sit back? >> All right, Green. Still trying to confirm your identity. All right. How old are you? >> 25. >> 25. Okay. >> Did you ever live in Pingri Grove? >> No, sir. >> No. All right. Did you ever have >> Never been to Ping Grove. DL there. >> A what? >> A driver's license. A DL. >> No, I don't have a driver's license. >> Okay. All right. So, what's going to happen is uh we're going to take you back to the station. >> We have to fingerprint you to confirm your identity. All right. Are there going to be any issues when we get your fingerprints back? You're not wanted, a different name. What's that? >> Not counting on it. Like are you positive or it's it's a maybe? >> Okay. >> All right. Uh we'll call you. What's uh what's the number here? Who can I call? >> 61 information. Thank you. >> Uh yeah, sorry. You know what? Sorry. >> What's that? >> Do you want to swap or just >> No. All right. You guys need anything else from us right now? self. >> We just got to confirm. >> Is there Would you mind patting me down instead of him >> as a female? >> Okay, then y'all legally can't pat me down. >> Yeah, we can't. >> No, that's an engagement. >> But once officers attempted to move Grace out of the office, the situation suddenly spiraled out of control. >> I'm a woman. You could touch me, grop me, and hurt me. Could you be in the room? >> There's multiple witnesses. Cameras are on. All right. Okay. I I just I don't necessarily feel comfortable with a grown man's hands on top of me. >> All right. Well, there's a lot of other people present. Obviously, I'm not going to do anything. >> It would just make me feel more comfortable if you got a female deputy on scene. >> All right. Well, we don't run now. We're going to run you back. >> Well, sir, I really don't feel comfortable in this position without a female. >> Well, so you're going to assault me. You're going to touch me without my permission. >> That's what that is. >> Legally do my job. Okay. >> You are legally going to assault me and touch me without my permission. Can you stand up for me? >> Stand up. >> Stand up. >> Stand up. >> Are you going to make us make you stand up? >> Stand up. >> Stand up. >> Don't touch me. You about to grow my head. >> Stop it. Stop it. >> HEY, YOU'RE TOUCHING MY POOP. HE'S TRYING TO GRAB IT. HE'S TRYING TO GRAB IT. STOP. STOP. >> LET ME OUT. LET [screaming] ME OUT. LET ME OUT. OKAY. >> Any injuries? >> I'm good. >> YOU SLAM ME IN MY FACE WITH YOUR COUGH. YOU [screaming] PIGS. >> Just this one. >> Grace, you injured at all? >> Yes. >> All right, we'll call the medics. Your your face my wrist back. He's changing to bruise. >> Grace, stop. >> He's going to adjust it. Stop moving. >> I got two grown men on top of me AS A YOUNG GIRL. YOU ARE HURTING ME by [ __ ] moving. >> You good? >> I'm good. >> Stop. Stop [screaming] moving. Calm down. CALM DOWN. >> Calm down, you [ __ ] Calm down. >> YOU PUNCH OF [ __ ] >> Calm down. >> Calm down. >> You got my one cup. >> Calm down. >> That's a prank. >> I can't adjust anything. >> WHEN you calm down, >> when you calm down on you, I wish death on you. I wish death on you. >> I can adjust it. [panting] All right, >> stop moving on 301. [screaming] No, NO, IT'S A 515. >> IT'S A 501 [ __ ] YOU'RE ABOUT TO GET YOUR [ __ ] SMACKED out of your ass out of you. You [ __ ] [snorts and panting] Okay. Are you going to calm down? >> Are you going to calm down? >> So, you're threatening me. >> Are you going to calm down? It's a question. >> Are you going to calm down? >> You might die. >> Are you going to calm down? >> This one's fine. Number three. >> All right. >> It's this one. >> All right. >> Is that from her? >> I think that's from her. >> Okay. >> You bleeding anywhere? >> Yeah. She's got a cut [clears throat] on her face. >> On her face? >> Yeah. >> Okay. By your eyebrow. >> All right. Norm 301. Do we have medics in row? >> We have medicative 4. You can advise for a psyche val and a female offender bleeding from the face and just document that there was a physical altercation with this subject [clears throat] for female who's bleeding from the face after physical altercation for everything's fine at this time. She's in custody. Uh, >> no. >> Make sure the door's open so you can get through the back. >> Thank you. Um, all right. Let's pat it down real quick. in my car. That's why my two my [laughter] Grace breathe. Grace. In through your nose and out your mouth, Grace. >> Calm down. We'll grab [laughter] them. Grab them. OKAY. >> GRACE, BREATHE. >> Take a deep breath. Grace, >> PLEASE. LORD, PLEASE. Please help me. >> [laughter] >> Please help me. >> Calm down. Okay. You have to breathe. [laughter] You have to breathe. Okay. >> Are you going to cooperate? >> Are you [screaming] okay? >> You got to calm down. Okay. You have to calm down. [laughter] >> He took them everything. Okay. >> Okay. >> All right. >> Huh? >> Are you waiting on the cop? >> Yeah. With straps. One in custody. >> She [snorts] resisted. >> They're not here yet. on her like mid. >> No, she's fine. >> She's fine right now. We'll just have her check out. >> Okay, thank you. >> What' you say? >> He's going to have them meet. He's going to meet with them. I'm bring >> Okay. >> She's grabbing your cards. Okay. She's grabbing your [laughter] cards. All right. >> Grace, take a deep breath. Okay. >> [laughter] >> What's my knife? >> I don't have a knife. >> No, it's mine, Grace. Don't worry about it. >> No, [crying] no, no, no. It's a It's a personal He doesn't have anything against >> He's not yours. Okay. But why are you why do you have the knife? Please, you know, >> Cuz it fell out and there's a bunch of hair in it. I'm just taking it out. Okay, >> it's away. >> Just relax. There's nothing going to be used against you. Just my tail against my face. Okay, it's okay. It's okay. [laughter] >> It's okay. Just take a deep, you have to try to calm down. OKAY, >> GRACE, take a deep breath. [laughter] >> Focus on your breathing. All right. Try and stay calm. Please [laughter] try to calm down for us. Okay. Paramedics [laughter] are going to come and they're going to talk to you. Okay. >> All right. [laughter] >> [laughter] [laughter] >> Take a deep breath. Just take a deep breath. It's okay. It's okay. It's okay. >> Please calm down. >> Relax, Grace. >> Please, please, please just calm down. >> You don't have to move. >> Just sit still. >> Please calm down. Take a breath. Just relax. If you relax longer, okay, just relax. >> You just need to take a deep breath. Okay, just take a deep breath up. Okay, just >> raise your head. >> She's over here. >> We'll have to >> Grace, we're going to put you on a cot. Okay, we have to stand you up. >> We're going to We're going to put you on a cot. You have to stand up. Okay. When we stand you up, are you going to cooperate? >> Okay, we'll take care of it. We'll get him. >> Grace, >> we need your cooperation. Okay. Yeah. [laughter] >> She was fighting with us, pushing us in the walls and everything else kind of way. >> Yeah. >> What's her name? >> Grace. >> Grace. >> You got a female medic out there? >> No. >> No. No. Okay. >> Grace, we might have TO SEND YOU UP. >> THEY need a girl. They need a girl. Please. They need a girl. >> Grace. [laughter] She wants. That's what it usually started with. that she would be so excited if you know. >> Listen to her. >> LET'S get around cuz we can't leave her question. Can you scoot around so we can get this door off the other side? >> And then we have to do one arm at a time. >> Lift up. >> Roll your side over. >> We won't hurt you. There you go. Okay, relax for one second. Just relax for one second. Okay, just relax. >> We want to get you off the floor so we can make you comfortable. Okay, >> I already got a little blood on you. We're going to patch that up. Okay, >> can you walk over to the car? >> My car is my >> Just take a seat right here. Okay. >> All right. Can you stretch out your legs for me? >> Thank you, baby girl. >> Okay, sit back. >> It's okay, baby girl. Here, I'm going to borrow that leg really quick. >> Just so the back a little bit >> here. Just some just some straps for safety. >> We don't We don't have a woman paramedic available right now. Okay. >> Are you cool with the customer? >> Uh, as long as we keep uh >> Yeah, we'll put one on each side. >> Yeah. [snorts] Or if you just >> I'd rather be handcuffed behind. >> Yeah. Okay. >> I'd rather I'd rather be handcuffed behind. >> Wait, what's your name? >> I need a girl. I need a girl. >> We don't have a female paramegan. We're going to cover you up. >> Can you tell me your name really quick? >> There. I need to crawl. Can I see your hand? Thank you. >> Can I Can Can someone take my ponytail out and put it on my wrist, please? >> When we get on the ambulance, we'll get you all squared away. Situated. >> My god. My guards are stuck in my They're right inside. Okay. Because I have my cards in my hand with my rat. I want my cards. Please my cards. I my >> If you turn your toes up, you'll probably be a little bit more comfortable. >> I I need my I need my cards. I need to wave my face. Please. I need >> Hey, what's your name? Wait in a second. Okay. Is your name Grace? Is that right? Why >> don't you lay back here for me? We have more >> maybe. >> Okay. >> All right. Grace. Grace. Lay back here. >> Can you race? >> Your cards are right here. >> No, they're going to go with you. They're going to go with you in the ambulance, right? >> Can someone be my mama? >> Right here. >> It's okay. >> The suspect was taken into custody [music] following a physical altercation with officers during the investigation. Police say the incident began after store employees reported an attempted theft involving clothing, electronics, [music] and other merchandise valued at more than $1,000. During the encounter, officers attempted to verify the suspect's identity before the situation escalated inside the security office. Medical personnel later responded to evaluate the suspect before she was transported from the scene. This footage is presented for educational purposes. [music] All individuals are presumed innocent until proven guilty in a court of