Stop it. STOP. STOP. STOP. NO, MY ARM. MY ARM. My arm. I just want to get in my arm. Stop. Hey, let her let her CALM DOWN. STOP. STAND RIGHT THERE. STOP. Y'ALL ARE ROBBING ME. RELAX. HI. HI. HI, what's going Yeah, I'm sorry. The with the guest right here, she um no, beside me on this side. Okay. >> Uh-huh. She was uh I guess she was a little bit worked up about her bag, so she got into the car. There was a word exchange. The other guest is gone, um but um she can't find her bag and I don't know who either or. Yeah, but she's very like expressive and you know confident. So, she doesn't know where she put her her The last thing she recalls is that a Spirit representative followed her into the restaurant. Okay, so could it be there? Well, I did check already. All right. So, it's not in the bathroom? Ma'am, hey, hold on. Ma'am, ma'am. Okay. Mhm. She said that she's aware that she knows she her that her ears bleeds all the time. Okay, do you know what what kind of bag she's looking for? >> black carry-on bag. Okay. 53400 Did you get a report of an unattended bag in Terminal 4? Probably within the past hour or two. Looking for a bag, a black carry-on suitcase. How you doing? Hold on, I'm trying to see if maybe we picked it up or not. Okay. You need my last name? Huh? I'm telling you. Where is my stuff? I'm going to cut up. Where is >> Don't cut up because you don't want to go to jail. Where is my Excuse me. Hi. What what's going on? Where is my stuff? I don't know. You haven't told me anything. What are you missing? But did they tell you stuff? They told me you're missing your suitcase. My suitcase and my backpack. Okay, do you remember where you where you left it? >> Hi. Hold on. Come on, let's walk out of here. No, we can walk. Some lady in that outfit as same as them, as Spirit Airlines, which is the plane that I was supposed to be getting on, walked away with my stuff. She walked away with my stuff. >> where was she? Where Where did you think you left it? Just tell me where. But watch your watch your hand. No, I'm telling you turn around. >> I'm telling you is watch your hand cuz it's kind of close No, I'm telling you women's bathroom. Women's bathroom. I don't care. Where's my stuff? They already went into the bathroom and they didn't find it. I'm calm. But how would you feel if your stuff was gone? My My finger is not an insult. Where is my stuff that disappeared? Okay, she's not going to be flying today. She's missing her carry-on and Exactly. and a backpack. She's saying that a Spirit Airlines thing followed her in the bathroom, but there's one of them went in there, there's nothing in the bathroom. That's She left. That's what I'm trying to tell y'all. She left Come on, man. You You do you think I'm expected to tell you? She left. Listen to me. She left in a Spirit Airlines outfit. You see what the rest of her wearing? She left in the rest of that. Where is my stuff? Wait a minute cuz I'm Wait cuz I'm I have you on my wrist. What do you What do you want? She's on a flight. a couple hours. Where is my stuff? Yeah, G5. Okay. Let me find out first if she's going to be here or not. Is she flying at all? You don't know? Okay, but she's not going to fly, right? So, we can escort her out. Do you know where you going? Let me see your ID. Is that your bag right there? Look, there you go, right there. So, where you find that? Where you left them. Is that yours? So, where you find it? Pause. Where you find it? Where you find it? It was in the bathroom, not the restaurant. So, nobody else could find it? You left it right there, ma'am. I wasn't in that bathroom. I wasn't in that bathroom. Let me see your ID. I wasn't in that bathroom. Let's go. Let's go. Let's go. I'm not sure. Yes, it's my stuff. But my stuff My stuff is She's not flying, right? No, she's not going to fly. I don't care about being calm. Is this your bag? Hold on. Is this your bag? Is there a name on it? What's your badge number? What's your badge number? Oh, it's okay. I know who you are. And I know who you are, Castillo. Ma'am, are these your bags? Where did my stuff go? How did she find my stuff after it was not missing? I don't It's okay. All right, grab your stuff cuz we're leaving. Grab your stuff cuz you're leaving. Don't worry about it. Grab your things. Don't worry about it. Let's go. You're not going to gate three. You're going out cuz you're not flying today. Why? Cuz you're not. You're intoxicated and you fell asleep. So, my stuff went missing. Oh, As Jason? No. Where Where is my stuff? Where? Over there. Because my stuff I went to the bathroom looking for the plane. I went to the bathroom. You ready? No. Listen, it it I don't care where they found it. Let's go. Come on, grab your stuff. Yeah, grab the suitcase or else I'm going to grab it. That's what I was doing. I thought you were trying to help Okay. I'll be suing today. I'll be suing. Cuz I'm a Southwest, so I'll be suing today. Shut up. Say nice to home. COME ON. OH, HELL NO. BECAUSE I WILL. Hence for headed out. Okay. We can make it a situation. Y'all must not know who my mama is. When I When I asked just for my stuff to be resolved from missing and her this this ball-headed her Okay. Let's go. What airline? Good job. Good job. Good job. So, my stuff went missing. And you can say it over here. Okay. What? I don't worry about it. Where we going? Go outside. I'm not asking. So Just take take it up to the counter and then You got her name, right? So, they can take her off wherever she's on. Okay. You can leave at the You don't have Let's see. Where am I going? All right, leave it right there. Right there is fine. We're going to She's going to try. All right. Yeah, you need to come off of here. You want to try? Okay. That's what I Who's supervising today? For Spirit? Yeah, cuz we got that the drunk girl that was at G5 that was causing a thing out there. We need her removed off the flight. Um Baby, who's the supervisor? She needs to um I'm the supervisor. Oh, they're fine. I don't know who this is right now. Okay. Yeah, who is it? Who is it? Who is coming? No. Whoever cuz I don't got her name. The the other officer got her name, but she was dealing with the girl in G5 G5. She was drunk. Yeah, but we just brought her back to from there. She wasn't there though. So, we just need somebody to get her cuz she's drunk and she caused a disturbance down there. Okay, let me check her out. Yeah. All right. Let me get her name. Her name? They're trying to make me stay in Florida. They're trying to make me stay in Florida. They're trying to make me stay in Florida. >> No, I found my stuff. They're trying to make me stay IN FLORIDA. >> [screaming] >> YES. I GOT MY [ __ ] phone. Yeah. 5 4 Ma'am, you can't be yelling and screaming like that. There's plenty people here. This is the airport. You need to I'm sorry, what did you say? I said you can't be yelling and screaming inside the airport. But you're trying to make me stay? We trying to help you out to reschedule, but you yelling and screaming. That's not helping your case, right? to be ball-headed Okay. She's a fool. I'm in Florida. I'm your walk. with the ball-headed sheriff sitting right next to me. I'm your walk. I'm your walk. I'm your walk if I'm I'm your walk if I'm struggling to shoot the [ __ ] with you. I'm your walk. I'm your walk. I'm your walk. They're trying to make me stay in Florida. I'm not calling the police. ALL RIGHT. LISTEN. LISTEN, I'M GOING TO TELL YOU ONE LAST TIME. YOU CAN'T be yelling You can't be yelling and screaming like that. I'm going to I'm going to have to I'm going to have to. I'm telling you. You can either settle down, let us try to rebook or calm down or you go to jail. Go ahead. All right, you're on your last chance. So, my stuff went missing. And you need to take me to jail in this airport because of I got everybody's ID. Everybody's ID in this ball-headed I have his home address. Everybody. Everybody. My Listen, the officer got me in trouble. When my [ __ ] went missing, you let some stupid black [ __ ] And I'm in trouble. Yeah. Okay. Yeah. Okay, so let me go to jail in Florida. These [ __ ] will be pressing charges. The old and Jackson I don't care. I didn't do [ __ ] My [ __ ] went missing. My went missing. And when I came out the back and tried to look for my stuff, this black ball-headed ass This black ball-headed came to try to look for me as if I did something wrong. I didn't cause I didn't fight [ __ ] Some random ass black lady came OUT WITH MY YEAH. SHE CAME out with my Yeah, I got the one. No, I do. But she came out with my stuff. And the sheriff and whoever this other guy is decided to find my stuff and tell me, "Oh yeah, there's nothing we can do about it." When my stuff went missing. My stuff went missing. My stuff went missing. I don't know All right, listen. Okay, just shut up. So, where were you flying to? Chicago. Yeah, so Yeah, so we're going to listen Listen, it's I got I got I came in the middle of it, so I have to go to the Florida here. Uh-huh. As of what? As a disturbance, yeah. Okay. So, the one I'm getting out of she is Okay. She looks like she's intoxicated. So, she What I was she left her luggage in the plane. Yeah, cuz I think she must have She must have left it wherever. She went Which one is the two ladies that were that was at the gate? No, she said she was gone. She was the lady was gone. She's gone. Let's take your card. I think Okay, she's No. Are you Oh my god, you lied to the police. Oh, I didn't All right. I hope he's handsome. They are [ __ ] lost my flight till tomorrow. They lost my in the middle of it. They [ __ ] lost my flight till tomorrow. So, which means I have to spend the night in Chicago, Florida. I have to spend the night IN CHICAGO. I HAVE TO SPEND THE night in Chicago. Hey. I DIDN'T FLY out of here. Why don't you I'm not talking to you. I >> Listen. did not All right. cause Listen, you're going to calm down or do do Am I going to have to take you to Am I Am I supposed to question Are you going to calm down and let him help you or do I have to He just told me how he was going to help me. >> Okay, he's going to help you. He told me he was going to fly me out tomorrow. I'm going to fly from here. Listen, I don't work for the airline, so I I don't have no say in that. That's something you're going to have to do with the airline. Oh, you stupid [ __ ] Are you Are you going to Are you going Oh, you stupid [ __ ] So, you mean to tell me I just spent the night in a [ __ ] town with a I don't work for the airline, SO I OKAY, SO GET out of my face if you don't work for the airline. Cuz you're causing a disturbance right now. So, today you're going to grab your stuff and leave. How much is missing? Okay, don't worry about it. Don't worry about Are you going to calm yourself down or leave the airport? >> worry I don't know. Where are the cops? You dumb ass. You just like and don't do So, apparently, according to this [ __ ] and this homeboy, You just give me your name and address. they're going to book me for this. I don't understand this. I don't know what the [ __ ] is going Now, they said they're going to we'll book her for this. Once Once they will book her thing and we'll get her out of here. They're making me spend the night in Chicago. This black black ass homeboy. They're making me spend the night in Florida. They would not book my tickets for the Florida. And my All right, this is Listen, he's going to try So, the next flight to Chicago is at 7:00 a.m. 7:00 A.M. TOMORROW? I'M FROM FLORIDA. BRO! NO. BRO! BRO! TAKE THE JACKET OFF. YOU SEE YOU DROP THE PHONE. Drop the phone. Just so you know, this deputy is Costello. She's under arrest. She tried to plow right through one of the officers. So, she's probably going to get charged with battery on a police officer. Got it? Make me. Make me. Okay. Right, CUZ I STOLE MY OKAY. NO! STOP! STOP! OW! STOP! NO, MY ARM! MY ARM! HOLD ON. MY ARM! I JUST FELT A popping in my arm. Stop! Hold on. Hold on. Hey, let her Let her calm her down. STOP! CALM HER DOWN. STAND RIGHT THERE. I'M RIGHT HERE. STOP! Y'ALL ARE HURTING ME! RELAX. CALM HER DOWN. WE'RE not being mean TO YOU. NO! I AM. HEY. STOP. ALL RIGHT. LET ME LET ME GRAB MY STUFF. I'M GOING HURRY UP AND DO YOUR PAPERWORK. LET ME GO! LET ME GO! LET ME GO! You trying to kick me? You're not too hurt, are you? I'm calling my police lawyer. Stop! You're on my bad side, YOU HEAR? OW! ALL RIGHT. ALL RIGHT, SHE'S GOING TO FIGHT YOU NOW. OW! OW! I'M JUST A GIRL. STOP! NO! OW! >> [screaming] >> MY ARM! >> [crying] >> OW! OW! ALL RIGHT. ALL RIGHT. >> [screaming] >> I CAN'T BREATHE! I CAN'T BREATHE! YES, you can. You want to stop kicking? No, my arm! Ow! Stop kicking people. You're not Let me go! Let me go! Let me go! LET ME ALL RIGHT, LET'S PUT HER IN THE CAR. OW! OW! >> [screaming] >> OW! OW! OW! OW! YEAH. OW! OW! Y'ALL ARE HURTING ME! HOW WE DOING? WE GOOD? YEAH, SHE STILL GOT ALL HER jewelry on. Awesome. I got them now. All right, let me start the vehicle. Hold on.