I'm being abused. THIS IS I'M TIRED OF IT. THIS IS PHYSICAL abuse and that's what he's just texting me. WHO IS THIS? I DON'T EVEN KNOW HER. WHY IS SHE TEXTING ME? Why is she texting me? I DON'T KNOW HER. I DON'T EVEN KNOW WHO SHE IS. I DON'T EVEN KNOW HER NAME. I DON'T KNOW THIS this name and she's texting me. I'm getting physically abused when this this texting me. Officers encounter this woman in a parking lot claiming to be assaulted by her boyfriend. But what seems like a plea for help quickly proves otherwise and this marks the beginning of AN EXPLOSIVE CRISIS. STOP STOP IT. STOP IT. Stop it. Stop it. Don't do that. Stop it. Okay? Stop it. Stop it. Stop it. Stop it. Stop it. Stop. On July 25th, 2024, cops race to a parking lot in Palm Beach, Florida following reports of a woman causing a disturbance. But they are unaware that this is just the beginning of something far more disturbing. I want to go to work. I'M TIRED OF THIS MAN abusing me and then he's getting random just texting ME. I'M TIRED OF IT. YOU GET THE PICTURES OF THE ABUSE. You want to see the pictures of the [ __ ] abuse? I do. I got pictures of the abuse, bro. My brother is abusing me. Do you think this is like Do you want to Do you want to [ __ ] deal with it? What's that That's from What's that from? When when did that happen? What's your name? What is your name? I need to know who I'm talking to. What's your name? Right now You don't want to give me information but you have to because this is an investigation. And now it's not your choice. You have to give me your information. And that's what I'm trying to get you to understand. so you don't get yourself in trouble. So you don't get yourself in further trouble. Right? And you get unnecessary charges thrown at you that you don't have to. That's why I need to know who I'm talking to. So you can't get yourself in further trouble. Although she claims to be in an abusive relationship, the reports received by the police tell a different story. She had allegedly been attempting to assault her boyfriend with a bottle. Well, hold on. I found a bottle but it's a plastic bottle. Ask him if it's a plastic bottle or glass bottle. Okay. Yeah, he won't answer. Like a He's not going to answer. He's not going to answer. Who who is that? I have the plastic camera. This is all from last night. You guys were I didn't answer for two days straight and this this been texting me since last night. I'm so confused. Oh, like oh, you're embarrassing yourself. If I was If that was my man, he wouldn't be texting me. I wouldn't let him text me from grandma's phone. With the suspect identified as Colette Payne, police realize they have to take immediate action before the situation spirals out of control. But they have no idea that the outcome will be totally unexpected. Can I see my ID back, PLEASE? NO. NO. FOR WHAT? Because he's claiming a battery. NO, LIKE LET ME CALL HIM FIRST. Can I call him first? We have to do this, okay? You want to leave all your jewelry in the car or you want to take it? Bro, can you not press battery on me, please? Like they're arresting me, dude. Okay, he's going to hold the phone for you while we search you. They're arresting me. Can you tell them not to? He's saying he's not pressing charges. Here, put your hand on the phone. Bro, he's telling ME HE'S NOT PRESSING CHARGES. LIKE THEY'RE LITERALLY ARRESTING ME BECAUSE of you, bro. I hate you. You have no reason to arrest me. He's not pressing charges. What? >> [snorts] >> I'm sorry. And and and and it's a it's a domestic situation. No, like I have to go to work. I don't know my work's phone number. We'll set that up for you, okay? You going to leave everything of yours in the car? Remember that's closed. That can be small for No, I want to go to I want to go. Yes, I can. Calm down right now. Yes, I can. Relax. Please don't do that. Please don't do that. I need to go. I need to go. I need to go. I'll make it happen. Just give ME A SECOND. LET GO. DON'T do that. HE SAID HE'S NOT PRESSING CHARGES. LIKE WHY ARE YOU [ __ ] doing this? Please don't do this. He [ __ ] abused me and I'm the bro. Within seconds, the chaos escalates out of control as Colette completely loses it. Listen. Listen to me. Listen to me. I do not want you to get ANY OTHER CHARGES. >> [screaming] >> STOP. STOP STOP STOP STOP STOP. STOP STOP. STOP STOP IT. STOP IT. STOP STOP. STOP STOP. >> [screaming] >> STOP. STOP IT. STOP. STOP STOP. I'M SO TIRED OF THIS. I'M SO TIRED OF THIS. >> [screaming] >> I'M GOING TO HAVE A COMBAT IN 15. I'M DOWNSTAIRS with the victim of the domestic. Relax. I want to talk to this. YOU CAN'T. LISTEN. YOU GOT TO STOP. You got to stop. YOU GOT TO STOP. >> [screaming] >> YOU GOT TO STOP. JUST WHEN OFFICERS think they have calmed her, what she does next rings alarm bells among Palm Beach County deputies. >> [gasps] >> Huh? You putting weight on her? I'm just locking her legs up. I'm I'm holding her legs. I got her up and I'm just trying to lock her legs up. >> [clears throat] >> Hey, relax. Relax. This is not helping your situation. Calm down. Let go of me. No, I can't. I can't cuz you're trying to hurt yourself. Please stop it. Stop it. Stop biting yourself, please. Please stop. Please stop biting yourself. Stop it. Please stop it. Stop. I'm hurting [screaming] me. Stop. I'm hurting me. Please stop biting yourself. My wrist hurt. Well, you got to stop. My wrist hurt. You got to stop pulling, okay? You got to stop pulling. I want to talk to I WANT TO I WANT TO TALK TO THIS. >> [laughter] >> PLEASE, I JUST want to talk to this. I'll get you the talk but you got to stop pulling. You got to stop. You got to stop. He's not even pressing charges. Like why are you I just want to go. Are you feeling better now? I just want to go. I just want to go. I just want [crying] to go. I just want to go. As the crisis gets deeper, cops know they have to act now or never. We're going to We're going to call him right now. I want to TALK TO HIM. PLEASE JUST let me talk to this. She went away with her legs. Please. Yeah. He's not even pressing charges. Like I don't >> [laughter] >> Pull her all the way out. Just when officers thought the situation is under control, the suspect does something that surprises even the MOST SEASONED OFFICERS. STOP STOP IT. STOP IT. Don't do that. Please stop. >> [laughter] >> Stop it. Don't do that. Stop do that. Okay? We're not going to do that. We're not going to do that. Stop it. Stop it. Stop it. Stop it. Stop it. Stop. Relax yourself. [clears throat and screaming] Relax yourself. RELAX YOURSELF. WHAT IS WRONG? STOP IT. I'M BEING ABUSED. >> [screaming] >> AND THEN I GET IT. WE GOT TO HOBBLE HER. YOU HAVE HOBBLES? YEAH, WE WE HAVE HOBBLES. WE GOT to get the cuffs in the back if we're going to hobble her. Hey, they should be in the door jamb. Let me out the car. You got to stop, bro. You got to stop. >> Yes, step out of the car. Yeah. You got to stop here. Hm? Here, I got her. All right, hold this. You got to stop. You guys don't give a [ __ ] Bro, YOU GUYS LITERALLY DON'T GIVE A [ __ ] I'M NOT GOING TO TELL YOU WHY THE [ __ ] I LIKE THIS. WHAT I I'M being abused and you did it TO ME. NO, [ __ ] YOU. I have bruises, I have these scars. BRO, YOU ALL DON'T GIVE A [ __ ] Despite the handcuffs, she continues thrashing, leaving officers no choice but to further restrain her. But what happens next takes an alarming turn. You want to talk to Nobody cares. You double lock those? I'LL LOCK IT. NOPE, THAT AIN'T GOING to work. I'M GOING TO CAN YOU DOUBLE LOCK THIS? THIS IS WHERE WE WENT TO THE 308. YEAH. OH GOD. DON'T DO [laughter] THAT. DON'T BANG YOUR HEAD. YOU SEE WHAT YOU'RE DOING? What you're doing is causing injuries to Now, when we see injuries, we don't know if you caused them because you banged. Now, we don't know if you if you banged [laughter] your head or how you got those injuries. So, stop banging your head so you can stop injuring yourself. Double lock them. I know you have a location. Do you have Do you have a drink meaning here? My drink. Please stop. Bro, you guys don't give a [ __ ] Bro, you really don't. Please. You guys don't You guys don't give a I mean, I want to lock them together. Hm? I'll lock them in the car, so Yeah, you're good. You want to open your door? Yep. >> [laughter] >> Okay. Stop. Stop. Okay. Got it. Stop. Did you guys already use the stretcher? Try this one, try it. I just want to ask Try and sit up. Sit up. Sit up. Running out of alternatives, officers attempt to reason with Colette, hoping to prevent this scene from turning more violent. However, every effort to de-escalate only drags them deeper into the chaos. What? Listen, listen to the sergeant real quick, okay? Nobody gives a [ __ ] Nobody gives a [ __ ] I'm being abused. Nobody gives a [ __ ] Ma'am, ma'am, ma'am, Nobody gives a [ __ ] Can I ask you a couple questions real quick? Nobody gives a [ __ ] CUZ NOBODY CARES. NOBODY CARES IF YOU CARED, YOU WOULD UNDERSTAND what the [ __ ] I just went through. WHY DO I HAVE A BRUISE ON MY KNEE? Why do I have a bruise on my foot? WHY IS MY FINGER BROKEN? YOU ALL DON'T GIVE A [ __ ] YOU GUYS DON'T CARE. CAN I TALK TO YOU REAL QUICK? I'M HERE for your safety and your well-being, just like these other guys. No, cuz if they really cared, they would have made sure that Who broke my finger? Who put this on my knee? Who did all this to me? would be gone. But he's the victim. He's the victim. GET OUT OF HERE, BRO. YES, SIR. YOU'RE a [ __ ] liar. What's your name? Nobody gives a [ __ ] about me. >> What's your name? Nobody cares. What's your name, dear? I don't have a name, bro. I'm here. Yeah, I'm not going to play that game. I'm being abused, like nobody cares. If you all really cared, you all would be like, "Oh, like I know you're being abused and this did not happen. Thanks to you." No, you guys don't care. You got to give us a chance. YOU DON'T CARE. YOU GOT TO GIVE US A CHANCE. I DID. I TRIED TALKING TO YOU. LISTEN, you started yelling and screaming and all that stuff. Cuz you said I'm being under arrest. I was talking to you. I told you what happened. I told you this man is abusing me. Listen, right now we have to get you medical cleared. And when we get there, look at this man. You see this man? This is our sergeant. He's going to listen to everything that you No, I don't want to hear I don't want I don't give a [ __ ] Bro, this If you guys really cared, you guys would have arrested him when he was abusing me. Stop it. He never got arrested. He never got arrested. In spite of repeated attempts to calm her, she maintains that she's the victim and her boyfriend is responsible. Yet her earlier actions suggest otherwise, raising serious doubts among deputies. Well, honey, if you look If you let me talk for a quick If you tell us about that stuff that happened >> No. It's done. It was months ago. Nobody did anything. I have a fake tooth cuz of this man. Yeah. A fake tooth. Well, honey, we weren't there for that. None of us. So, we're just we're just We don't know what's all going on. So, if you could just be cool with this, okay? I know there's a lot going on. This isn't This isn't good. You know what I'm saying? I know you're not happy. But just be cool with this so we don't make this any worse. It can't GET ANY WORSE. IT'S THE WORST IT CAN GET, BRO. I'M GETTING VICTIM BLAMED. IT'S THE WORST THAT IT can get. Well, we just We don't want you to get hurt. You guys love blaming the [ __ ] victim. Is that how it is, bro? It's always the guy. The guy is the problem. Or the girl is the problem. It's never the [ __ ] guy. Never the [ __ ] guy. That's not true. What's not true? Because How come he he did all this to me? Nobody did anything for me. Honey, we we weren't there. I don't I don't know that I'm sorry that happened. But now we're here. You just got to You got to be cool with this. We don't want you to get hurt. I know I know you're I know I know you are. I don't want you to get hurt any worse. Um So, will you Can you do us a favor? Bro, I just want to Bro, like if you all could just up that menacing and just you know. No. I really appreciate it. I'm done, bro. I'm done. Well, we're not going to do that. I'm done. We're going to get you some help. NO, I DON'T WANT HELP. I WANTED I'M TIRED OF THIS. BRO, I'M SO TIRED. I'm tired. All right, honey, just step up for us, okay? As the suspect remains an active danger to everyone, Florida deputies have no option but to take extreme measures. Here, step up on one, two, three. Step Now, we're going to I just picked her Okay. Okay. Relax. It's hurting my wrist. Just you keep bouncing on My wrist hurts. Just you keep bouncing on it. You can't bounce it. Please. Please, [clears throat] just look at my [ __ ] wrist, bro. It hurts. It hurts. It hurts. Okay, honey, be cool with this. We're going to get you to the hospital, get you checked out, and everything's okay. Okay? But you got to be cool. With no clear answers to her actions, Palm Beach County officers charge Colette Payne with aggravated battery, aggravated assault, and resisting an officer without violence. Okay.