She was told to check out. Instead, deputies say she turned a hotel room into a battleground. >> Let me see your hands. YOU'RE GOING TO GET TASED. >> ON July 12th, 2025, around 11:25 a.m. at an [music] Extended Stay America in Lake Worth Beach, Florida, a dispute between hotel staff and a guest leads to a call for law enforcement assistance. According to investigators, the encounter becomes increasingly difficult almost immediately after deputies arrive. >> We got noise complaints Tuesday, Wednesday. Went to the room. Didn't allow open the door. Didn't want to communicate. Didn't want me to even check the room. We have a policy in place here if you're here for 14 or more days, I have to visually inspect the room to make sure it's in good order. Didn't allow that. Pest control came yesterday. Didn't allow access. You are not allowed to not allow us to enter the room. Called her yesterday. Spoke to her on the phone for 5 minutes. Full out yelling on the phone. Personally I want her to move out. She just came to the desk for her package. I let her sign for it. Gave her her package. And then I advised her, "Hey, based upon our interaction yesterday, you have to depart." She turned right around and walked away. Not a word. Not a sound. Ignored me. Left. She's not in the room. Please, I would like her to depart and trespass. >> We did. >> What room is she staying in? >> Room 408. >> I'll be right there, miss. You good? Okay, give me 5 minutes. >> But at least the new law that they passed when it comes to evictions and stuff is no longer required. We [snorts] don't need evictions anymore. They just need a 24-hour notice. We call you guys and adios. And it makes it so much easier cuz you guys hands were tied in the >> Yeah, for years. It was kind of like Yeah, it was it was really hard to deal with. Just trying to get a lot of work >> It's like an annoying gray area that you couldn't kind of maneuver. But now it's so much easier. All right. >> Management. >> [laughter] >> Ms. Franklin. Ms. Franklin. >> Ms. Franklin, the Sheriff's Office is here as well. We need you to please open the door. >> Sheriff's Office, if you're inside, make yourself known. >> Hello. Ms. Franklin. >> Oh, I think she moved the fridge in front of that door. >> All right, we'll kick it down. >> All right, I got to let go first. >> Yep, she moved it. >> Sounds like it. >> She moved the fridge. >> Move to the door. >> I think she got the latch. >> You need to open the door. You need to come out now. >> Kristine Franklin, are you inside? You need to come out now. You're not answering us. We're concerned for your safety now. We need you to come and open the door. We need to assure that you're okay. You need to respond to my questions. Are you okay? This is the Palm Beach County Sheriff's Office. Are you okay? You need to respond to me. We need to assure your safety. Are you okay? Ma'am, are you okay? We need to assure that you're okay. You not responding is not helping us. No one's been able to contact you. You're not responding. We will open the door for your safety. You're not responding to us at all. I need a response from you. Do you hear me? >> What about the keys? >> She threw the latch. >> It's latched from the other side. >> That might be it. >> I locked it with my little friend. >> Or not. >> Yep. >> We're going to make one more. Make one more now? >> Yep. >> Ms. Franklin, Sheriff's Office. You need to let us know you're in there that you're okay. We will be making entry. >> All right, it's off now. >> All right, it's off now. >> Come on, stop. >> Does that hurt? >> Yeah. >> I guess she's okay. >> Ma'am, you need to come out. >> You need to come out. You're making this difficult. >> Ma'am, you need to back away from the door. We're going to get in there. You need to come out now. You're making this harder than it has to be. >> You're going to have to pay for any damages, >> Are you for real? >> Well, now she's refusing to She's pretty mad. >> Is this a grown-ass adult that's in there acting like this? >> Christie, you need to come out now. >> If you need homeless assistance with housing, we can get that for you, but this is not the way to do it. >> Yeah, let's let's come out and talk. Come on now. >> Is that what you're worried about? >> Stop pushing against that door. >> We just need to move the fridge. Somebody's done with this >> [music] >> Stop. Get away from the door. >> Get away. >> Get away from the door. >> Okay. >> Get in here. Keep behind the door. >> [screaming] >> Let me see your hands. YOU'RE GOING TO GET TASED. >> PUT YOUR HANDS BEHIND YOUR BACK NOW. >> STOP RESISTING. >> Go in the cupboard. >> I got cuffs. >> Yep. You got it. >> Are you out of your minds? The whole thing was recorded, too. >> All right, let's take her out. >> Come. Walk through. >> Got it. Walk and walk. >> You can be walking. Take my ass. >> Go to the front. >> Turn around. Turn your back and do it now. >> Hands coming. Yep, you're fine. >> It's good. >> We're good. We're good. We're good. >> We're good. >> You now have battery law enforcement, which is a felony charge. This was a civil issue to begin with. You want to catch another charge? Try that [ __ ] again. >> She slipped the cuffs and tried to hit him in the face. >> All right, question for you. >> Yeah. So, was she all paid up or >> She wasn't paid until like Sunday. >> Paid until next week. >> Based upon her not adhering to our policies, I asked her to she needed to depart today. >> Mhm. [clears throat] Okay. Have you Have you given her money back or are you planning When do you plan to give the money back? So, this way we >> Based upon the inspection of the room, obviously that'll determine if there's any funds that will be returned. >> Understood. Got it. That's a civil issue, all that stuff, but I just want to make sure that we're kind of working that angle, too. >> Yeah. For sure. Yeah, absolutely. But, uh ever since Wednesday, she was not compliant, no entry to the room, and then yesterday when she was very a vulgar, profanity, threatening with and >> Yesterday? >> And what way was she threatening? >> A lot of rage. >> Who was she doing this to? You or me? >> You. >> Okay. >> And that's when I ultimately said, "You know what? Please, you'll need to depart today." >> Okay. So, that's where we're at, and I want to >> Yeah, I think she put it down >> trespassing the whole nine. >> Yeah, cool. >> Um I'll give you my card and my credentials, and if you need a printout of her ID, >> Here's what we can do. Now, we have Do we have battery >> Mhm. >> I yeah, I think she kicked the prince. >> Oh, she kicked the training? So, we got battery, so felony stuff, too. Okay. >> I'll work that out. >> Perfect. Okay. Thank you, sir. >> That would have taken half the squad [laughter] out. We're running short anyways, so it's all good. >> Just pick her straight up and we'll stretch her right out of here. >> Oh, okay. >> All right. >> It'll work. >> Watch her Watch her. Raise her up. >> Up. >> The confrontation left one deputy with a cut lip and [music] brought multiple Palm Beach County deputies and firefighters to the scene. The suspect later received withheld adjudication and probation [music] after pleading guilty to resisting charges. Prosecutors declined to pursue the remaining allegations. Individuals shown are presumed innocent unless proven [music] guilty in a court of law. Where a conviction is noted, it is based on publicly available court records and may be subject to appeal or modification. [music]