3 2 1 Time. >> How you doing, sir? >> Um, I got a >> What's going on? >> Um We We had this problem with our policy. He's asking for a refund even though he didn't pay us. So, we asked him to leave, but he keeps asking for a refund. >> So, so stay on this side. >> He didn't pay us. >> Can I have a second while I talk to you? Or go talk to my partner? Huh? No, you can go talk to my partner. I'm not dealing with you right now. Can you go talk to my partner? You know like I'm having a conversation? I'll talk to you in a second. Let's go somewhere else. >> He's been here since 3:30 first of all. It's been like probably 7 or 8 years. We got the all you can eat wing special. The only thing is he ordered more wings than he could finish the first one. That's all I said to him. I said to him like he goes, "No, give me my wings back." So, I took them away. He kept yelling at me. He took Eddie for a refund when he didn't pay yet. Like he did not pay. We don't have to refund him anything. >> Okay. I don't know how to also do this. And also this is the first time first time it happens like this. I don't know. >> I'm not chasing him, I think. >> We'll find out. He'll get it. So, so what's the issue? So, you ordered more wings before that plate was finished? >> Yeah. >> Is that the one that he's still working on? >> Yeah, he didn't even touch them. >> And then he ate a lot already and >> Do you guys Do you guys not allow me to go >> No. >> No, I'm not. >> [clears throat] >> So, He did not pay yet. So, we can't refund him anything. Like there's nothing to refund. >> Okay. >> I tried saying that to him, but he just kept like yelling. >> The most important why I why I called you guys because he I don't want anyone screaming and yelling yelling >> were other customers in here. They left. They went outside. >> Because of him. He like he he pay for all my customers because of we we lost that kind of money. >> He paid for it? >> No, he didn't. He did not pay for anything. >> But that's us. So, that's why we just kicked the uh >> Yeah. How do we How do you want to handle this? Do you want me to you ask him to leave? Do you want me to pay the pay the bill? >> If he wants to pay, that's awesome. But like if not, he can get out, you know? >> You want to trespass after warning? What do you want to do? >> I mean, yeah. I don't want him back in here. >> But are you the manager? >> No. >> Are you? You want to trespass? >> So, um just make sure he >> It's up to you. You can tell him >> This is that >> You can tell him not to come back ever. >> No, I just want No. I I of course that kind of customer we don't need that. But he was like >> Just having respect, y'all. I get you. >> Yeah. >> You the bartender? >> Yeah. >> Okay. All right. He just He just started getting really He was getting uh >> I mean, he just started getting really loud, like yelling. >> So, so so far I I stopped him. But I just said that. I don't want anyone screaming. But like he can't try to like come on talk to me. You think who you are? Talk to me like You think you can talk to me like this? Just just like that. No, I we don't want No. >> All right. I'll I'll see what we can do to get him peacefully out. >> I I think he's got to get out of here. >> Yeah. What's your first name? >> Jasmine. >> Okay. Uh All right. Yeah, yeah. Let me see if I can see what see what I can do. Okay. All right. >> Guy just took my food. >> Took your food? >> Yeah. >> Okay. So, what are you What are you doing here tonight? Eating? What happened after that? >> Yes. $40. All the wings you can want. And he just took my food. >> Okay. Okay? >> Yeah. >> Okay. $40? >> Yeah. >> Why did he take your food? >> Food refund. >> Why did he take your food? >> He said they couldn't give me They couldn't give me them until I They cooked the other food. >> They couldn't give you the wings? >> Yeah. >> The popcorn was a special or something? >> I don't know. Yeah. Yeah, I know. It was supposed to be. >> Yeah. >> So. >> Did he receive a rebate? >> Yeah. $40. >> Okay. all you can drink all you can drink. >> Mhm. And what they say when they took it away from you? >> They said they I told them I said look, I want I want more wings. I was eating they took them away from me. I worked 40 hours for my >> All of those are yours? >> Yeah. I thought 10 more. They said, "Oh, I can't give you another eight, so I'll take these away from you." I said, "Well, I'm not done with it." >> Okay. >> You know how many homeless people are out there that want their wings? Yeah. >> Okay. But you didn't finish those. >> Yeah, that might be something with their policy, though. Well, the policy don't say it on the paper. >> Okay, but that's still something they can do. It's their business. >> Show me where it's policy, yeah. >> It doesn't matter. They can do what they want. It's their business. >> It doesn't matter. >> It doesn't matter. >> Yeah. >> So, do you have an ID on you? >> Yeah, I got >> Do you mind if I can see it real quick? >> No, I don't. >> So, what's your name? >> So, where on here does it say? >> It doesn't matter. It's up to them. They're the managers. >> managers in there, right? >> Mhm. >> Yeah. Yeah. Well, somebody took your wings [music] away from you. >> I know how silly it sounds right now. >> Yeah, it's over wings. >> Right. I'm a child. >> Yeah, you got somebody drawing you some beers. >> The way they want it right there, I don't understand. >> And then you got a second as I cursed out him after a while. I said, "Look, I'm not even done with that. I want that. I want that." >> But they're still right there. >> No, he took them. These are new ones. >> Okay. >> I had like four or five left. >> Okay. >> You know how many homeless people are out there that want their wings? >> Right. >> You ever served anybody wings? >> No. >> No. You know how many people would die for those wings? >> Okay. >> All right. So, >> Do you want to give me your ID or not? >> No, I don't. >> So, >> All I was asking for was my wings. >> Okay. >> And after talking nicely like you were doing, I'm sorry. >> Sorry. >> Talking nicely. Are you recording me right now? >> Yeah, everything's being and audibly recorded. >> Yeah, you should have said that in the beginning. >> Okay. >> But anyway, you should have just said, it was my policy. >> Mhm. >> You should have just said, "Look, $40 or I can drink or I can go." >> Who does that? So >> I'm not done eating, so thanks for your patience. >> All right, my partner's going to take it over from here. >> No. >> So talking to him, so what what was the issue with y'all? What's this What's this >> talked to partner. Right there he declined >> Yeah, but he talked to that partner. >> Since you declined >> I didn't want to shoot you with something. >> Yeah, he talked to partner. Paris. >> You don't want to tell them what happened? >> Nah, I don't need to. >> All right, then just leave. >> Talk to you then. >> All right, well they have the right Pay pay the bill and leave then. >> Nah. >> We're not playing games. >> I'm not trying to play games. >> It sounds like you're playing a game. I'm I'm not I'm not doing that tonight. I just don't want them back here. >> I tell you? >> They want you to pay the bill. They They want you to leave. >> What did I tell you? >> Did he pay it or not? >> I don't know, they ate. >> I heard you. >> I want to reach right there. >> I want to reach partner. >> I'll see y'all real quick. >> Yeah. >> Hello. Do this. Does anyone know if this gentleman paid? He's got a receipt. He didn't pay? >> That isn't paid. >> Okay, this is his bill. >> He had the whole entire day. >> Okay. >> He did not pay it. >> Okay, he didn't pay it. So this is what he owes and he still hasn't gave it to you guys. No, I believe you. So he hasn't paid or anything like that? >> [music] >> Okay. No. So that's how long he hasn't paid. This is your bill. You still haven't paid. >> Yeah, so I want a refund. >> You can't get a refund. You got to pay for the food you ate. >> This is a receipt. I paid. >> No, it's not. It's the bill. That's how much you owe. You got to deal with the cashier or whatever you're paying. >> them and then they can refund my money. >> No, no. You ate the You ate the wings. You ate the wings. You got to pay them. >> Yeah, I ate the wings, so you take them away and I ate them. >> The policy that they told me, sir. >> The policy >> I'm not going to play that game. >> Dude. You got to go. You got to go. >> Is he going to pay? >> Yeah. What are you doing? >> Come here, man. You walk out, you're going to get arrested for theft. So, you have you have a second to turn around. You have a second to turn around. So, you want to pay or do you want to get arrested? >> [music] >> Choice is yours. I want to see what they want to do. They want If they want them to pay >> No. You see if they want to sign complaints. >> I'll find out. >> [music] >> Oop. You dropped your iPhone 1. >> Yeah, let's go. >> Hey, you want to record me? >> Yep, get out. You're not getting out. >> I'm getting >> Get out. Got it. I just told you not to approach me, dude. >> Guys, I'm not approaching you. >> Then what are you doing? >> My person is >> You were once, and now you're backing up. Why did you approach me? I haven't moved. Do you want to This guy is kind of giving us difficult issues on paying. If he doesn't pay, do you want to sign complaints? If you sign complaints, we'll put him in handcuffs and arrest him, but you have to come down to the station and sign. >> So, so he doesn't want to pay, Danny? >> He's he's trying to refuse and trying to convince him, but um we'll tell him that do you want to trespass him in the shop? If he's trespassing, he can't come back here and he'll be arrested for trespassing if you guys give us a call again if he comes back like tomorrow. [music] Yeah. You want to trespass? All right, do you want him to pay or you just want to forget? It's up to you. Ready? >> No. >> Okay. >> At least he have to pay for the drink. >> Pay for the drinks? >> At least he pay. >> Not the wings? The wings are good? All right. So, we'll see if he wants to pay for his drinks. If not, do you want to say arrest him and sign complaints? >> Yeah, and then >> You have to come down to our station and sign complaints out, okay? >> I will. >> Okay. >> [laughter] >> Okay, you want to sign complaints out, right? So, if he's not paying if he's not paying, we'll arrest him, you'll come down to our station and sign complaints. >> Yeah. >> All right, man, you got you got one more chance to pay, if not, they're going to sign complaints and you're under arrest, okay? >> I'll pay the bill. Let's go. >> You can pay the bill or be yanked out, your choice. You want to pay for just your drinks? We're trying to help you out right here. What's what was the what was your proposition here? >> To pay for just his drinks instead, which is $29. It's like $12 cheaper. >> Yeah. Yeah, can you afford What do you say? >> I mean that. You have it. Hey. >> Hey, can you can you afford a $29? Can you afford $29? All right, one more chance. Yes or no, are you paying the $29 now? Yes or no? You're just paying for the drinks, not the wings. Yes or no? $29. >> How many drinks did I have? Seven. How many How many you? >> Yes or no? >> How many did she tell you? >> Yes or no? She told me seven. >> How many did she tell you? >> Yes or no? >> How many did she tell you? >> Yes or no? >> How many did she tell you? >> tell me any. She just wants you to pay the bill, which I mean everybody in America will pay the bill. But you. >> Better to go. >> We're paying the bill. $29. >> Yeah. >> I got money, man. I got >> I got money, too. >> Pay the bill, let's go. Get you out of here. You know how this looks? Pay it. All right, those paid, let me trade you the soap. >> Search me. >> Grab your change. Let's go. You're trespassing, too. Don't come back. Grab your money, let's go. >> All right. Don't touch me. >> All right. Yeah. >> What did I say? You don't touch me. What did I say? >> Take your money. >> What did I say? You don't touch. >> leaving or not? >> Hey. Did you just touch me? >> Oh, I put Oh, I'm sorry. You're fragile. I'm sorry. I put my hand on your shoulder. >> touched me. >> my hand on your shoulder. Take your money. >> Did you just touch me? >> I did. Yeah, I put my hand on your shoulder. I didn't know you were so sensitive. Sorry, buddy. >> Hey. >> Let's go, though. >> Yeah, yeah, yeah. All right. >> Three. >> Two. One. All right. >> Get him on the ground. Get him on the ground. >> I'm not resisting. >> YOU'RE UNDER ARREST FOR TRESPASSING. >> YOU FEEL POWERFUL. YOU feel powerful. Yeah. You feel powerful. >> You got to go to the internet. >> Yeah. >> Do that, dude. Get off. Get off. >> I'm not resisting. I'm not resisting. >> Give us your phone. >> Get off me. >> Shut up. >> Get off me. Why are you searching me? >> Yeah. >> Tell me why you're searching me. Tell me. Why are you searching me? >> Incident to arrest. >> What is it? >> Incident to arrest. >> Incident to arrest. >> Do I stand up or do I leave? >> Yeah, what's the law? >> Trespassing. You You're under arrest for trespassing. >> Why? >> Cuz you failed to leave. >> Why? I didn't do anything. >> Why? >> Uh >> Why? >> Get me up. I can't breathe. >> All right, I got it. >> I can't breathe. >> Ready? >> You're on me. >> All right. You're not my boss. >> Shut up. >> You're not my boss. No. >> No what? >> You're not my boss. You're not my boss. >> We'll get you Stop moving. >> You're not my boss. I got to use the bathroom. Did I give you permission to search my wallet? >> Put your money in your wallet. >> Did I No. Did I give you permission to search my wallet? >> Shut the [ __ ] up. >> Did you just tell me to shut up? >> Shut the [ __ ] >> Yeah, we'll do it again. >> Did you just tell me to shut the [ __ ] >> Stop trying to move. >> Why are you Am I under arrest? >> Yeah. >> All right. >> Let's get him. >> I'm going nowhere with you. You know what I'm saying? You know what I'm saying? >> Yeah. >> All right, walk me outside. I don't want to go anywhere. I don't want to go anywhere. >> We knew that. >> Yeah. Not without my possessions. >> You're going to break >> You're going to get called on this if >> Yeah, you will. >> Bring it. My possessions. >> You'll get everything. >> Yeah. What are you doing, man? >> No. I'm not doing anything. >> Get your hands off. >> No. You're in my custody. >> Get your hands >> my custody. I want to look at you. >> Get your hands off. >> What? So, what you just said You're doing a service, a great disservice. Get your hands off me now. >> Pretty scared. I'm handcuffed. >> No, I'm not scared. I'm not scared at all. >> you get your hand off >> I'm not scared in the slightest. >> Why don't you get your hand off me. You're under arrest. >> I'm You're in my custody. I want my wallet. Where's it at? >> We have it. >> I want my property. I want my property. >> Do you want to go to the hospital or not? >> I want my property. Are you touching me? >> Yeah, I am touching you. >> All right. Give me my property. >> Can you guys get the stretcher out for me? Yeah, we'll get the stretcher. >> Yeah, get the stretcher out. >> I thought you were going to be a grown-up, but I guess not. >> Mr. Grouse was taken to the hospital for evaluation and later booked into jail on charges of disorderly conduct, defiant trespasser, obstructing administration of law, resisting arrest with violence, and failure to allow fingerprinting. What started as a dispute over paying for wings quickly spiraled into multiple criminal charges when tempers took over.