I want to get to my parents apartment. >> You need to wait until I'm done. Otherwise, you will be arrested. >> I will. So, how'd you get that? >> No, no, no, no, no, no. Back up. No, no. Cuz you hate me cuz I'm a black woman. >> Wo. >> Yeah. >> Sorry. >> It's okay. >> And now I'm a racist. >> I'm going to Oh gosh. >> And she going to file a complaint against me. Last year on February 22nd, during a cellular outage in Ohio, a woman who wanted to check up on her parents was not allowed to their apartment complex. Her resulting behavior was caught on body cam. >> Me have to in order for her to get to the apartment, you have to do a wellness. >> And I've done this every time because I don't have a key fob. I have a key to the the, you know, initial place, but I don't have a key to the key fob anymore cuz I lost it. >> Okay. So, but every time I come here, they let me in my parents' apartment. >> I can't contact them because there's a shutdown on everything. I I my my AT&T cannot allow me to even call my parents. >> I had to do the um >> Yeah. No, I understand about that. So, here here's the thing, though. Like, there's processes and things in place, right? So, just because they let you do something once doesn't mean they always have to let you do it >> all the time. I I Okay, >> I need you to contact my parents. >> I will I will I will do I I will do that. We will do. >> They have Verizon, so they're shut down, too. They can't call me either. >> I can't call my parents. They can't call me. >> You got to let them help you. I know, but you got to let them help you. >> All right. So, how about this? Let's Let's Let's go check on your parents first. >> Yes, let's do that. >> Can you then would you mind taking him over? >> That's all I want to do. >> Okay. >> I want >> Now, can I have a conversation with you, though? >> Yes. >> Okay. So, there's there there's there's got to be cooperation and order and things. Can I Can I finish talking? You've been talking over me. As soon as ever since I got here, you've been talking over me. Please let me talk. I'm here to help you. We are going to do the welfare check. And we don't have a problem doing a welfare check. And I'm sure they don't have the problem doing a welfare check, but they have policies in place. And just because one person breaks their policy, >> it wasn't one person all the time. >> Multiple people. That doesn't matter. It doesn't mean that they have to. So this isn't >> in here. >> Okay. And and and that's why we're here. But there's a process in place. And actually you acting this way actually probably delayed you getting to them, right? >> No, it didn't. No. >> Yeah, it did because the person they told me. They told >> you have your ID. Do you have your ID? I'm not I'm not going to I'm not going to continue to explain the same thing I've been trying to explain. Do you have your ID? >> They said there was a new person in there. >> That's fine. Do you have your ID? >> Of course I do. >> Okay. >> They told me it was a new person in here that don't and I've got to get my nails done. That's fine. >> I took all my nails up. I I you know. >> Okay. We're we're we're going to check we're going to check on your mom. Mom and dad. Both of them in there. >> They're both in there. >> Okay. >> And they haven't been able to call me or nothing. >> We're the phones are shut down. >> We're going to check on them. Listen, we sympathize with that, but again, there's just >> they could be in their bed or something. >> One can disregard the other. If you just want to hang, that's fine. Okay. All right. Copy. 129 is going to go do the welfare check. I'm standing by with management and our one reporting. >> They shouldn't have called you. They shouldn't have called you. >> Well, they had to call me. Can you You mind if I just speak with them for a second? They never call the police when I come here to get my parents. I lost the the five key, the thing to get into the actual door. >> Stand by one. She's talking to me. I couldn't hear you. >> They had the uh I lost the five key to get into the actual door, but I have the key to get into the room. >> Ma'am, can I >> They look It's as I as this has never happened before. As I was trying to explain to you, we sympathize with your position. Their position was not that they weren't going to let you check on your parents, but there's a how. >> But this process happened before. Every time you come here, they always we're saying the same thing. My name go check. >> I'm going to Can I speak Can I speak with them, please? Can I Can I speak with them? >> The person who should be authorized to go in there, and that's why they let me in there every time. But she didn't know that. >> Can I Can I Can I speak with her real fast? I'll be right back with you. My name is on there and that's why they let me in every time. >> Does the officer have permission to enter to go check your parent? >> Yeah. Yeah. No, no, no, no. I want to go in there too with them. >> Yes. Go ahead. Let me You're going to go in a second. They're going to check and then we'll I need to finish with them. >> She doesn't know what she's doing. Okay. >> Okay. Can Can you step outside, please? >> Thank you. >> Come on. Hurry up. Come back. If you stop talking to me so I can continue this then absolutely. >> Okay. >> Step outside, please. [Applause] >> My name is on there. >> I'm I'm I'm working on that. Can you >> time? Because my name is on there. >> Ma'am, can you let my ID? I'm not done with it yet. Ma'am, listen. >> You have it. You have your ID. >> It's in my hand. Can you please step outside so I can conduct my business? >> As long as you have my ID. >> I have your ID. No one but me will have your ID. Please step outside so I can conduct my business. >> Okay. >> What did she break? Keyboard. She slammed it with a fist. >> Do you want her charged with that crime? >> Yes. Okay. >> I feel very unsafe. >> She came over this way. >> Yeah. Well, sure. She slammed her ID. I was trying to explain to her. I looked them up like she her parents are the lease holders. >> She is listed as she running. >> That's not good. [Music] >> I need that key. Sorry. >> Oh, okay. >> It's never been a problem. Oh, so we going to talk? You said you would talk to me after you did it. >> Yeah. I I need to I'm going to grab a form. I got to grab a form that I need to give them. Yes, we're going to we're going to talk. >> Oh, she's coming through. >> Sorry. Excuse me. >> No, you're good. You're good. You're >> all right. >> Just hang out. Hang out for a minute. Let me continue doing what I need to do. And yes, I will come out and talk to you. But when I do, you got to let me get a word in edgewise. Okay. >> Yeah. Word, too. How about that? >> You've been getting more words in than I have. And that's why we haven't gotten very far yet. So, I'll be I'll be right back with you in a second. >> Told you. That's why. >> I'll be right back with you in a second. >> Can I sit down over here? >> Uh, just hang out in the lobby, please. Or if you want to sit in your car, you could do that. Okay. >> I'll be I'll be right back. >> Coming back. Okay. >> I'm coming back. I'm coming back. Okay, you wouldn't mind. I'm just going to have you write a statement about what happened. Um, and as you were showing me, her name is not on there. >> Not on the lease. No. >> Okay. Is she she? No. She was saying something about some other type of list where she has >> I don't know. I mean, I've never actually worked here before. I'm a multi-sight employee. Okay. They have a similar system to what I'm used to at another property called Traditions. So, she might have she might have a key fob. >> Okay. >> Um that maybe her parents gave her or something or maybe her her parents requested it for her. >> Okay. >> Um but we don't let people who are not on the lease into the building at, you know, freely. >> Yeah. >> Um the the regular property manager is on maternity leave. >> There are the regional manager and another manager have been taking turns covering this office. They both had doctor's appointments today. So they asked me to cover. >> Okay. >> So I was trying to explain that to her like, "Yes, I see you're listed as an emergency contact, but I can't let you in. You we have to call full well check." >> Okay. >> And she wouldn't let us talk. She was started screaming, started yelling, started slamming the desk and her ID. I said, "You need to He said, "You need to step out." That's when she hit the keyboard and said, "Look it up. Look it up. You can give me access the same way she's acting right now." >> Okay. No. Yeah. No. >> All right. Um I'm going to ask a few things of you. So, if you could just condense that, but get it all in that statement somehow. And then I'll just get your name and your ID number. Um, that way I can identify and yours, too. That way I can identify 98. >> She's cussing at me. >> That's me. >> Copy. I'll relay the message. >> You need my IDs? >> Uh, yeah. I'll give you Rodriguez Mus. [Music] >> And then you could just write your phone number on the top of that. That'll be fine, ma'am. [Music] And if you wouldn't mind keeping that screen up, I'm just going to take a photo of that screen and take a photo of the keyboard. >> Okay. Do >> you need me Do you need this though? Like that she's an emergency contact. Do you want that in there or want me to X out of there? >> Yeah. And we can keep that in cuz just cuz she's emergency contact doesn't necessarily mean she has authorization to go in. So yeah, I'll take I'll take a picture of both those screens here in just a second. >> Not a radio deal. That's the uh suspect in this incident. All right, ma'am. So, here's what's going to go on. Um, your parents are okay. All right. The situation that we have in front of us is whether you feel you were authorized are authorized. >> I am authorized. That's why they let me in other times. I want to get into my parents apartment right now. >> You need to finish with me first. >> Okay. >> Once you're done with me, you can go into your parents apartment >> because your parents are there and they'll let you in. They have a policy >> that they always use. >> Okay. But here here's the thing. >> But see, your behavior is what's ruining this. And you will be getting a charge for damaging their property. >> What did I do? >> That means you're going to have to go to court. >> What did I do? >> You broke the keyboard. Um, sorry to interrupt. Your mother's fine. >> I'm going into my parents. >> But wait a minute cuz I'm I'm Your turn with me. You got to cuz I'm She's a nice person here. She She actually knows what she's doing. >> Your mother, she's fine. She seemed a little out of it though. >> She is out of it cuz she has >> She said she did try to call you. She heard you knocking. >> She cannot call. >> She tried to She >> can't do it. My father can't either because everything shut down. >> Yeah, there there's a cell phone outage. We understand that. The problem that we have though is your behavior in this situation. There are multiple ways to get this done. >> You got to calm down. >> Uh misdemeanor site, please. Criminal damaging for the keyboard. >> You like that? You like that? >> No, I don't like that. >> Yeah, you do. >> No, I don't. >> Criminal damaging. >> Yeah, you broke You broke somebody's property. >> No, she didn't know how to use it or obviously. >> All right. So, here >> I want to get to my parents apartment. >> You need to wait until I'm done. Otherwise, you will be arrested. >> I will. So, how'd you get this? >> No, no, no, no, no. Back up. No, no, no, >> no. She's No, she's good. >> No, >> she's good. Cuz nothing's going to happen. >> Listen to me. >> She's good. >> Calm down, okay? Like, seriously, >> you will go to You won't even be able to check on your mother. Do you want that? Do you want that? So, calm down. >> Then you need to The whole time you've been coming at us now. The whole time you've been coming at us or you know, >> we'll take you and your mother. >> The whole time. >> My mother's my father. My father, too. >> He's not here. He's not in there. >> My father's not there. >> He's I don't think he's in there. We seen your mother. We heard your mother. >> He's not there. two bedrooms. My father's not there. >> I don't think he's in there. But I need you to calm down cuz I'm I have access to let you back in. But I will not let you in there if you frantic like this. I won't. I have anxiety. I will pass out. I can't do that. I have health issues. My heart is racing because you're frantic and I don't want to see that. >> See my mother >> and I will let you. But I need you to calm down and listen to these police. Let them finish what they got to finish and I will take you over there. But I need you to be respectful. Calm down and let them being respected. Um I completely understand that but it does not mean disrespect like I said my father let them talk there. >> I did not see him. We seen your mother. I didn't go in the other room. >> Did you see my father's not there? >> I have not seen him yet. He might be in her but I didn't see him. We was looking for your mother. We heard your mother. She told us to come in and come in the back room. >> My father's not there. >> I don't know. I can't do nothing until they're finished. I have the access. I have the keys. I can help you. But I need you to calm down. Relax. I'm coming. >> Your mother is alive. She's breathing. She's okay. >> But she's not okay cuz I need her. We will take you. >> Ma'am, what what we're trying to explain is that there processes, right? So, there's a there's a mis You don't let me talk. I'm trying to explain what's going on. This young lady in there said that she's new to this facility. She bounces around and Can I just finish? Let me finish. >> Please finish. Please because he's wrong. I >> Look, I'm not. >> Can you admit that she's wrong? Can you do that? I can't because here's the thing. Here's the thing. She's not purposely trying to mess with you. >> I didn't say she was >> But so what? So she's look Listen, >> she's incompetent. >> Can you admit that she's looking at a computer screen that does not have your name saying that >> my name's on >> it? I I just saw the screen. I'm actually going to take a picture of it with my camera. It does not say that >> my name is It does not say that you're authorized to go in there. And she's looking through her screen. Let me read over the time here. Please, I'm sorry to touch. Listen, can you at least try to see my >> Listen, I see your point of view, but what I'm saying is there's a way to handle >> So, you going to have to get permission from them. So, I advise you to calm down cuz in order for you to get in there, they have to say it's okay. Your mother said it was okay, but the police have to also say it's okay. >> Okay. >> So, the you you you understand that this complex has the authority to tell you that you are not welcome here. You realize they have that. They have that authority. Even though your parents live here, they have the authority to say that you are not allowed on their property. Meaning, you can't visit them if that's what they choose to say. That's not what they're saying. >> I have to listen to my parents all the time. My mother >> Well, then you best then you best then you best then you best follow her advice and my advice, which we've been trying to tell you. So, please >> calm down. >> We gonna We gonna flip it, right? We gonna close it. We gonna >> You You're not let you don't let me explain anything because you start talking over me. This young lady in there is trying to do her job. There's a miscommunication. She's trying to figure things out and you're getting hot about it and that just messed this whole thing up. >> It's not about hot about. It's about my parents. >> We understand that. >> I love them that more than anything in this whole entire world. >> No, no one's disagreeing and we understand that. I have a wife and six kids. I have parents. I get it. But there's a way to conduct professional business to get what you want. >> There's a way to conduct business and this isn't it. >> Are we in your way, sir? I'm sorry. >> No, he's on the phone. >> There's a way to conduct business and this isn't it. You delayed yourself getting into your Paris because of the way you would not communicate with these folks that are trying to do their job. >> Where's my father? He said my father wasn't in there. >> Once they're finished and they say it's okay for you to go cuz your mother said it's okay for you to come over there. But if they say she did, >> then you can't go. >> So calm down. I didn't see him. I didn't see him. >> Your mother Your mother's in the bed by herself. I didn't see your father. I need you to calm down though. It's okay. >> So here's what we're going to do. You're getting a misdemeanor site, a ticket. Instead of going to jail, you're getting a ticket for damaging their computer device. >> Tell the lady in there sorry for damaging her stuff and cussing at her. Don't say nothing else. Apologize. Come out here so we can take you to your parents so you can go about your head so we can she should have been better trained. >> No, she this is not her property. This is not her property. This is not this is not you're you're asking to do apologize to her. Talk to the police. >> Why apologize, sir? >> Because you damaged property. This is not your stuff. No, >> you you you understand that. Like I said, they can ask you to be that. >> I don't agree. Let me tell you this. >> She's the nicest person talking to me. >> But I've seen and I've done it all. I've been arrested. I've been put out all types of >> But listen, when it come to your parents, I understand. But the way you are responding to this situation right now as of today is disrespectful. >> Sorry to use disrespectful to me. >> No, you came in here disrespectful. Do you understand that? I do you understand that she was wrong at her job? >> You ask everybody in this situation to understand your side and you won't understand nobody else's side. You talk over everybody. You yell at everybody. You cussing at people and you breaking stuff and how you get that scratch on your face. >> I don't know. I have no I have no idea. I have no idea. But I can >> smash you on your face. >> Who did? >> A woman probably scratched you on your face. No, ma'am. >> No. Hey, that that she That's all right. She ain't bothering me for that. She ain't bothering me for that. >> Stop it. I want to get you. We all want you to go to your parents, but as of right now, you being you're doing too much. >> Like, come on. >> And then let him out cuz he don't want to get out. >> Listen, listen. You are working. >> You were blocking his way. >> You are working yourself towards getting removed from this property if that's what they choose to do. I'm just letting you know that that's what you're working towards. >> Tell me what I need to do to get >> You're going to get a ticket. You're going to get a ticket. >> I shouldn't get a ticket. >> You are getting a ticket. >> It's not fair. It's not fair. It's not fair. >> You're getting a ticket. It's not fair. It's not fair to break people's property. >> It's not fair. >> Okay. Well, >> well, it's not fair for somebody not to know how to do a job. >> Okay. >> Know how to do job. Every time I come here, I get to my parents. >> Again, you're asking me You're asking me to show you understanding, but you show no understanding to anybody. >> You're not showing understanding to me, though. You're not showing >> I'm showing plenty of understanding. I'm actually showing plenty of patience, too. >> No, you're not. >> Actually, you mind grabbing my camera out of my car? >> Uh, believe so. >> Oh, look at this sexy. What you What you uh sexy little white guy? He he he like he like a black compliment. >> He black he's black inside but white outside, right? >> How do you know? >> Cuz I can tell. I know it. >> Okay. Is this your >> You probably from the Bronx, too. You're probably from New York, aren't you? >> Yeah. >> How do I know that? >> I don't know. You know a lot of things. >> Tell me. >> Is this your I can sense. >> Why don't you be a little bit more like that instead of the way you being? Can we start Can we start this interaction over >> Let's start this Let's start this interaction over so we can get to the end of it cuz I want you >> He's a real white dude. He's a real dude right there. That's a real dude right there. >> You're a real You're a real You're a real dude, though. >> I gota take I gota I got to take a couple. >> You're a real dude. >> Here. Here's what we're going to do. >> You're a real dude. Unlike you because you Hey, your wife's probably white, ain't you? >> Yes, she is. And I love her to death. I love her to death >> cuz I know people. >> That's fine. >> That's You probably hate me. >> I don't hate you. >> Yes, you do. >> I don't I don't I I just I just I just want I just want us to cooperate. >> I know. >> I just want everybody to cooperate. So, here's what we're going to do just for me. So, here's what we're going to do. You're going to get a ticket for damaging the property. Okay? >> That's not fair. >> Okay? So, >> my hair is a mess right now cuz I was in the middle of trying to twist my hair and stuff. Y'all got me your camera looking crazy. >> No, I'm not taking a picture. I'm taking a picture of the other stuff. Okay. Once once we're done doing that, the officer's writing. Once we're done doing that, we'll make sure that you're allowed to go in and see your family. >> That he was a real dude and you was a dude with a white woman. How do I know that? I didn't know he was running for the Bronx. I know that you are the smartest person in the room. >> I'm telling you, I I know people. I I can trust you. >> Actually, I have to be able to trust you, too. >> You do trust me. >> Why? No, I do. >> I trust you. I trust you. >> I never said you lied to me about anything. I do trust you. >> I just I just Here's the thing. >> But he's a better man than you are. >> Actually, I could agree with that. He's a very good man. My character, right? >> He's a very good man. >> He's a better man than you are. >> He is a very good man. I could agree to that. >> Not just very good. He's better than you. >> He is. What's your phone number? What you need my phone number for? >> You hate the fact you're This is the real number. If I call it, it's going to ring, right? >> Yeah. >> All right. Perfect. So, this this gentleman right here is going to finish giving you the citation. I got to run in and do something real fast. >> I'm not getting no citation. >> Yes, you are. I'm you too cuz I'm a complaint against the sad officer. >> Badge 98. You can complain about me anytime you want to. >> Badge 98. >> Yes ma'am. >> Let me go ahead and take a picture of these. >> Don't be putting me on the internet. Those are cute pictures. 98. Batch 98. >> No. No. >> I'm not putting nothing on on. This is my one cat, my orange one. And I also have my other one, >> my black and white one. They're brothers. >> Yeah. >> Okay. We're We're all We're all God's children. We're all family. And I mean guys, you you have a a a messed up ideology about life. Okay. And you hate me cuz I'm a black woman. >> Wo. >> Yeah. >> I don't even I don't I don't even know. >> I'm letting you know right now if y'all was not here, y'all would have taken me instead of her >> because the way she came in here, the way she came out. It's all right. Just let him let him do his I'm not. >> No, she >> I get in defense mode. This is my job. This is where I work. And her look on her face. >> She Yeah, she's a problem. That's for sure. >> Dude, that's >> this This is the crappiest camera we could ever find. >> I can X that out so that way it's brighter. >> No, it's not. This camera is >> I thought it would show her information that she is an emergency contact, but >> but that doesn't mean Yeah. And then And then if I Yeah. And I'll just take a copy of this one real fast. that 23. >> I wrote it down. It's 3 317. I wrote it down. >> Okay. Um, >> I wrote this is my statement. >> Just to make sure we're all on the same page. Sorry. >> It's okay. >> That's their insurance. That's their lease. This is all their information right here. I'm trying to see if >> I'm sending the regional manager the the pictures too >> cuz I know on the application don't they have like emergency contacts and people that you can let in? >> Yeah, I I pul she is I pulled it up. >> She's an emergency contact but it doesn't it doesn't have her marked as being able to go. It doesn't say that she can it doesn't she can take property. There's a whole another check box that she's not even checked. But here's the thing. Regardless of whether you're right or wrong, I'm trying to explain to her like that's not how you conduct business. You're not going to get anywhere. So that's why we're having this problem. I mean, >> you very well could have made a mistake. I have no idea. I really don't care. That's not the issue. The issue is you don't break people's property and threaten them. That's not how you handle business, >> right? >> So, I don't even like said I don't even need to get into that portion of it as far as that cuz she's just she's wrong. And she won't let me get a word in edgewise >> at all. >> And now I'm a racist. >> Well, I'm going to Oh gosh. >> And she going to file a complaint against I'm going to shut the office down. When you guys are all done, I'm leaving. We're just going to close the office the rest of the day. I'm going >> Okay. Is she allowed to go in there? No. No. Well, if her parents if her parents give her permission, she can. >> Okay. >> Um, but she I can't let her in because >> No, no, I understand. I understand. I understand that. So, I because not not putting words in anybody's mouth, but like technically you have the right to trespass her from the property regardless of whether her parents are there or not. >> Like I know I know places that their people stay, but they can't come because they've created >> drama. Our corporate office would have to do that. >> Okay, that's fine. Yeah, that's fine. So, yes, she's able to go in there. Um, so you mind walking her over there and just make sure mom answers the door? >> Mom answer the door. She can't move. We need We need her back. >> Her mom with you. >> Okay. >> Okay. Yeah. As long as you as long as y'all are okay with it. But again, call us. She does anything. >> We can say yes or no, but it's up to her parents said it's okay. You guys said it was okay. So >> yeah. So yeah, if you if y'all want to go and make sure mom, you know, you got your camera. Make sure mom says yes, she can come in. >> Yeah. Sure. Okay. >> Okay. Yeah. Just do it. Do it one more time. She got her misdemeanor site. She signed and do everything she's supposed to do. >> I don't have her sign. Do you want me to have her sign? >> I don't even care. No, >> I don't have sign. >> Whatever. That's fine. Um >> Okay. Yeah. >> Uh I'll be I'll be right back. Yeah, we'll And then Yeah, you all can walk her over and we'll still work. So >> Oh, Verizon works. But so I can't make any calls at all. So when I try to call my parents, I couldn't get in contact with them. So I'm come over here because I need to make sure my parents are okay. >> So and and we understand all that. I 100% do. Like I said, what we Excuse me. What we were talking about was how how this whole thing happened. She, you know, she's trying to do her job and whether she's wrong or right in that I looked at the screen. There's some missing information. It does not I'm >> My name's on me. >> My name's on me. >> Are you Are you going to Are you going to let me finish? I'm go ahead and finish. >> Okay. Your name is on there, but it does not say that they're authorized to let you in. And it does not say that you're authorized. >> But they do that because my name is on there. >> Okay. So, let's not argue about the the details. I guess my point is >> you don't know the details. >> I Well, okay. >> And she doesn't need >> Okay. So, here's what's going to happen, though. Here's what's going to happen. You got your ticket. The officer is going to Why you got to get close to me? >> Oh, I'm sorry. I didn't mean to do that. I was trying. Actually, I wasn't. >> You You'd already come close to me a couple times. was talking about how I get that scratch on my face. You might Wait, you want to put another one on my face? What's going on here? >> Come on. Tell me what I got to do to get >> Here's what you got to do. Here's what you got to do. Conduct yourself the appropriate way and the officer is going to take you up there and you can go in there. Please don't cause any more trouble at the place. >> I have never caused trouble to begin with. >> You said don't cause any more trouble. I never caused trouble. >> Okay. >> I didn't. >> Okay. >> I didn't. >> Okay. Have a nice day. >> My have a nice day. These these folks are going to take you These folks are going to take you over there >> and they will >> these folks will take you over. Have a nice day. >> Trade her better. >> Have a nice day. >> Trade that person better to know. >> Have a nice day. >> You have a nice day, too, sir. >> All right, let's go. >> Thank you, ma'am. >> Let me let these nice officers take me over there. >> They are excellent officers. >> They're best better than you. >> Absolutely they are. >> Way better than you. >> Absolutely they are. >> Yeah, they are. They are. you want to see at the last >> Well, I mean, honestly, it comes it comes down to more to you. I mean, she comes down to more to you guys, really. >> Yeah. >> You know, I mean, cuz like I said, if if if y'all had the authority to tell her no, she wouldn't be going in there right now. >> Okay. >> I'm not talking to you. I'm talking to him. Go see your mom. If I had something for you, I'd tell you. >> Okay. Okay. >> Take care. >> 2317, right? That was it. >> I honestly can't remember. Everything is just everywhere. >> Um, yeah. I would just give us a call. I She'll probably be fine now, I would imagine. But if she's not, just call us. She's >> Yeah, >> she was She was You're right. She was close to going to jail. She was close to going to >> I was shocked. I've never seen somebody in person act like that with a police officer before. I I was like really shocked. >> We don't take We don't We won't take it personal. I know y'all don't because y'all deal with this. >> We'll take We won't take it personal. And And the thing about it is like I mean I understand her position. She would not understand anybody else's, but I understand her position and that's another reason why we're not taking her. >> Well, I was going to I was I even told her, "I'll call the police for you." I was trying to tell her, right? I'll call the police for you, but she wasn't to try to get her arrested. We were just calling to get the wellness check. >> No, I said well checked. >> And if she wouldn't have broke that and gave y'all a hard time, we would have just done that and been done with it. But yeah, >> um so yeah, do whatever you need to do with your corporate office. I need to get you a report number spill. So let me do that. Um >> here's this >> because like I said, if your corporate office decides to have her trespass, like I said, I know of places that do do that. Um >> they're in the process of doing it. >> Okay, I'll leave that up to I'll leave that up to you. And then, you know, I don't know what's going to happen with the parents. I mean, she she >> she makes it seem like the parents really need her. So I don't know if that means that the parents need to find somewhere else to go. I don't know. >> They can figure out above our management. I'm just a leasing agent. >> Yeah. I'm sorry you had to deal with this. >> Our property. >> I'm sorry you had to deal with this. >> Do you still need my ID? >> Not radio. No, I'm good. No. >> Hi. >> Can I have a report number, please? >> Is this the color keys on the wall? Which one are you? >> Here you are. >> Thanks, Kelly. >> Bye. >> Okay, so that's the report number that you all can reference. Um, yeah, I have all of her information. >> I'm going to leave this here, but I'm going to take pictures of it. >> She was the one that needed to write a report, right? I don't have to do anything. I don't have to write a report. >> You may have to do a statement for our corporate office. >> Yeah. Um, can I can I put you in as a witness? Do you have your driver's license number on you? >> Yes. >> Put you both as witnesses. I have her statement. I pretty much know what happened. Um, >> thank you for your patience and everything. >> Yeah, of course. I mean, >> yeah. I'm just Yeah. No, I'm sorry I had to put up with all this. Um, >> yeah. >> And and thank you and thank you so much for your help. I I do think she was responding better to you than she was to me. Um, >> believe it or not, >> she just wouldn't let us get a word in edgewise. like she just wouldn't and she's just so hard settled on like you're purposely doing this and that you're right. I'm like I looked at the screen. No, you didn't. I'm like okay. I guess I I mean like if you're not going to let me try to explain anything to you then it's just it just falls on deaf ears. But she's really lucky that y'all let her cuz I mean like I said I know some places been like no she got to go. >> I mean we're understanding people. We want to go make sure your parents are okay. We understand. >> And that's really kind of you. It is. >> Definitely understand. My parents are 60 and I'll be the same way. Like my parents really kind of you my mom don't answer that phone. at her door. Where you at? What are you doing? >> Yeah. And and like I said, it just got to a point where it's like I can't even say nothing else to her. Like if this ever happens again, the call us will help. It just it would it wasn't going to go nowhere. She just won't let it. So >> I would just say just have, you know, make make your staff aware that if anything else happens, at least today with her, I mean, she just gone. She she will be arrested um at this point. If anything else happens, >> I'm done. I hope she acting poorly cuz if I have to go back over to that building, I'm in that building. She doing >> Call us if you end up having to go. That way you're not alone. Cuz like said, "Well, we'll escort her off the property." And really, she could have got I mean, I just did the one ticket. She could have got a disorderly. Like, so she really could have got arrested. >> Can I make a copy of that police report real quick? >> The statement? Yeah, absolutely. Yeah. Yeah. Yeah. Yeah. >> Cuz I can just leave that for the for our incident report to rewrite the whole thing. >> That's perfect. Yeah. Good idea. >> Thank you so much. >> Then actually, did you sign it? I'm sorry. Can you sign uh Yeah. I'll have you uh sign that right there when you get a chance. So, how do you what do you want us to continue to just do our our regular >> I'm sorry for here for >> I don't know. >> We just got a business as usual. >> Yeah. And like I said, just if she comes back over here any other way than sorry, just call us and we'll just tell her to go. Um hopefully this never happens again. I only been here for um I want to say a month and a half, almost two, and I've seen stuff, but this was the first time I've actually Here's my I'm just going to leave this as my statement for the um incident report. >> All right. >> All right. I will get out of your way. Um so that that's the um report number and then my uh that's my business card. If you need something, call the uh the number you did though, the 1 1234 number or even or the 911 cuz that just goes to my office and if I'm not there, I won't get it. So, but yeah, um thank you so much. Sorry. And thank you. Really thank you all for your your patience and kindness. You all were wonderful. I'm sorry you had to deal with this. >> So, thank you. >> Not radio. units will be back in the apartment complex.