On June 21st, 2024, a disruptive passenger forced officers to respond at Hartfield Jackson International Airport. >> You guys called? >> What's going on? >> You excited? >> No, I don't. >> No. So um the flight they requested the door to be reopen the aircraft door. So the flight attendant requested the aircraft door to be open. >> They said that she was um having an altercation with a customer um accusing the customer who sit was seated behind her that he stole her money and stuff. >> Okay. >> So when they went there they said that she had the money stuck in her bag in her pockets and stuff like that. So they feel like probably she took something. So they tried to talk to her. She would not calm down. Steerable stuff still calm her down. Then they asked them to tell her, "Okay, we're going to take you off and put you on the next flight." She refused to get off. >> Where was the flight going? >> So then she finally got off the aircraft herself. >> Then she tried to run back on the plane when the flight attendant all barricade. So she want to get on. She's trying to fight through it. You speak English >> a little. >> Do you understand English? >> Yes. >> Okay. You know you can't do what you did, right? >> You cannot try to get back on a plane like just like that. >> I understand. >> Yes. >> You can't do that. Okay. So, are you guys going to rebook her? >> No. >> Okay. Hear me out. >> The money was to receive me. I want to fly, please. >> Okay. So, this what's going to happen? [clears throat] Listen to me. Listen to me. This what's going to happen? >> Yes. You doesn't have nothing. She doesn't have to do nothing. Yeah. May I >> doesn't have to do nothing. I want you. She going to get refunded. You said >> I want to fly. Please. I have the bar the password. Please. >> Miss Maria. >> Yeah. I >> want you to listen to me. Okay. >> No. I wasn't so pleased. >> You want to listen to me? >> You going to listen or no? >> I need you to listen. >> You going to listen? [laughter] >> Maria, are you ready? >> Listen to me. You know, got Help me in my face. >> Maria, >> help me. Help me. >> Maria, I need you to listen. >> Okay. I need this to got to get yourself together. I need you to listen to me clearly. Okay. >> Okay. >> Delta is going to refund you your ticket. Okay. >> So, when they refund you, you can book with another airline, any airline you want to go to your destination. Was it Paris? >> To go to Paris. You understand me? So right now, no, >> if you create, if you start to make a scene, it's not going to be nice. It's, you understand me? So they're going to refund you. >> Your family here in Atlanta, >> call your family or friend. >> My family is in Colia. >> Okay. You have any family in Atlanta? >> Any friends here? >> Friends? >> Okay. Then you could only >> But they're going to refund you. You can um get a hotel if you like and book another flight with another airline whenever you choose to. >> But you're not flying with Delta. You understand me? >> You understand? >> I don't know if you Yes or no to >> to do this thing. >> No, I can't do anything. >> I'm just here because of your behavior. If you can't do this, >> I can't do anything. They're going to refund you >> and you can pick another airline. That's it. >> No, >> I I really don't be feel I re I really feel sad and shy to do things because Okay. But right now >> I can't I can't stay in the airport. >> You can't stay at the airport? >> Yes. >> I don't want to spend money to you. But >> you don't want to spend. >> No. No. >> Okay. Well, >> but if you have the possibility I I accept because I was stolen. I was stolen. She said that she said that the guy stole $3,000. >> Did she see him stole $3,000? No. >> Okay. >> Yes. There was a >> Okay. It was like a trying to find a word to translate. >> No. Um Um like uh like she was tricked like like like they were snaking about it >> getting her money. >> Did she see anyone take her money? >> She's almost sure because he was looking at her. >> Yes. And he >> Okay. But I'm sorry but in United States just because someone looking at you if you see the person take let's say let's say I took this pen and the security >> there's no camera on the plane >> and if you didn't see anyone take your money there's nothing that we can do explain that >> so now we passed that now with your ticket once again you're being refunded how long does it take for her to get her money back >> roughly 5 to seven business days >> okay you're going to take five to seven business days to get you to get your refund. >> I I live in I don't live in Botaa. I have to spend the time uh 5 days >> here. >> Yes, >> that's fine by me >> in the in the that's okay. You have a justified reason for us not to for you to stay here. That's fine by us. >> That's okay with us. We there are the >> I know it may not be okay with you but it's okay with us if you stay. >> Yeah, I know it's okay with us. >> To me isn't fine. But because I fly today today to Paris to work to have money if I wait. >> Did you Did you have any alcohol? >> No. If I wait five, >> you did you had any alcohol today? >> No. >> At all? >> No. >> So why do I smell alcohol? >> I don't speak English. If I >> Hold on, hold on, hold on. Translate what I just asked her so she could understand. >> Cuz I smell alcohol. >> No. If you have you solution, please please. >> Okay. My solution does have if I drink par in the dutyfree >> the alcohol drinks by >> okay >> and I drink it. My solution. >> The man stole me. If you come come. >> The man stole the money. >> So it's all the money. They stole the money. My money. My money wasn't stole my money. So now [clears throat] it doesn't matter if the I have drink something. No. No. Doesn't matter. Doesn't matter. Please. Give me. Give me. Give me. money to spend DSG if you can. No to I want to have a solution with the airplane. I don't want to spend my more money. I don't have money. >> Okay, Miss Vanessa is going to explain to you the process. You're going to get a refund. So, she's going to explain to you and then that look Then that's it. What is the process? What is the process? That's it. Please. >> That's it. No, >> that's it. That's it. >> What is it? What is the process? Fox 12 is not easy and I don't live yet for them to do. >> There's nothing I can do. Tell her we are not trying to tell her. Tell her >> I want >> she need to calm down and relax and just accept it because if she keeps going on how she's going, she going to end up going to jail in a country [laughter] southern country like >> what you told her. She started back to cry again >> that it's not she's blaming her and I'm like it's not her fault. It's your your behavior that got you to this point. >> I thought like what you said to other do anything. It's her behavior that got her into her point. >> And that's why we're here. So that's why we're here is because her behavior >> without money without >> head without food without nothing. I can't >> the next. No. Help me. >> Just tell her she going to go to jail in in >> she keep it up. She going to go to jail. >> Maria. Just ignore her right now. >> I can't. Please help me. Help me. >> Just continue what you're doing. We'll figure it out. >> You are so bad. Bad. Help me. Help me. >> Because I had to take [laughter] her off the plane and not help me. I don't have money. I can't stay here 5 days without money. Let's go this way. >> Help me. No. No. I wasn't installing. I wasn't a stol. >> Listen to me. You need to calm down. You continue being loud. You're going to go to jail. >> You understand me? >> You're going to go to jail. >> No. Me. I don't care. >> If you want to go to jail, >> going to go to jail. Calm down. Cool. >> Cool. >> I wasn't. I don't have money. I don't have money. I can't stay in my country without my country. >> I have a war. Please help me. Help me. bedroom. This is your bedroom. [laughter] >> So, she has a refund, right? >> Okay, let's go. >> You are only woman can help me. >> Listen to me. >> You can help me. >> Listen to me. >> We're going to get >> She [laughter] can help me. Please. >> We're going to escort it out. >> We're going to walk this way. >> Yes. >> We're going to go out this way. >> I want to go to the bar. >> Let's go. >> Go to battle. >> Let's go. The only woman helpful. >> She's the only woman. >> Go to the bathroom. >> Please help me. You >> You want to not fly? >> I wasn't a victim because I wasn't a stone. You wasn't fly. I want to fly without two,000 arrows. No, let's go. No more talking. >> Don't take me like that. Don't take me. >> Let's go. I go to the back. >> My home, please. I want to escape. I want to escape. I know. I know. My my heart my heart please. My heart do me a favor and [laughter] >> my heart my heart my heart go [laughter] help me help me my good help me my heart please there are bad pairs there are bad pairs of God please God I had >> 09 >> officers ultimately charged her with public intoxication. Share your thoughts in the comments and subscribe for updates. [music]