On November [music] 29th, 2024, a routine visit to raising canes turned chaotic. A woman returned [music] demanding missing sources and more. When denied, Tempest flared. In a shocking moment, she grabbed the manager's lanyard [music] and struck her leg. Security footage captured the tense confrontation >> about that, gave her the eight sauces. She wasn't happy about it. She wanted more sauces for free. I told her, "Hey, we can't do that. That's not our standard. That's not our policy." She didn't like it. She kept saying how she wasted her gas driving all the way back up here. um just basically just upset that I wouldn't give her anything for free. And so she asked for my name and by our standards, we're not required to give it to her for security reasons. And I let her know that and she didn't like it. So after asking me another time and I was like, "Hey, like I'm not going to give you my name." She goes and she grabs my keys and then she grabs my thigh with it and she's like trying to look for a name. Realizes there's no name on it and she lets go turn. [music] >> Don't miss the shocking twist. Watch the full video.