On December 2nd, 2023, deputies were called to a convenience store after the owner reported one of his employees had been stealing from the register. It didn't take long for investigators to uncover the scheme. A trail of fake refunds sent straight to her Cash App account. >> Cash App says Cash App card. >> Okay. >> And then um she if she loads up the Cash App card and she does not put the money in, I'll be cash short. >> Okay. >> I'll know it right away. >> Okay. But what she does is she does a refund on gas. >> Okay? >> So we will never be able to find out because it'll be a anything happens on 7-Eleven on gas goes to a credit card shortage. >> Okay. >> So it goes in a credit card shortage. I'm like this is how the system is set up with 7-Eleven. >> Okay. >> So we were looking for we were looking for where is the money and then short in the gas. >> Mhm. >> We were never focused on the on the >> cash >> on the cash on the cash load car load and all that. >> Okay. till yesterday. Last night, I was I was I was short for almost $300. >> Okay. >> So, I figured out and I went to my electronic journal everything that we record. >> Mhm. >> So, she I saw that very This is very strange. This never happens. She loads up a card, a cash app. >> Mhm. >> And then immediately next transaction is $300 loads up and then next transaction is $300 cash gas refund. >> Okay. So that actually raised my my cho again like because since the time she joined we are having we used to be very tight. Now we are having variances like swings you know crazy and we don't have no explanation for that. He's the manager by the way. >> Okay. >> He's helping me out with his child. He's supposed to be day off. So >> okay got >> um uh so I went up there and we went up I can pull up three last 3 months here. >> Okay. So, we went up there and we actually totaled up and it's the same models apparently. It's the same kind of card. I think that's that's the app she has. >> Okay. >> And um every time she's on the shift, there's no customer. We pull the camera and there's no customer, but she's scanning the card and she goes out do some kind of, you know, transaction and then next transaction is for example, >> you got her on camera doing that? >> Yeah. Multiple times. um >> like like like $80 if she was on the ship right here and she's doing a night shift. She's all by herself. >> Okay. >> There's no customer on the gas register. So $80 she loads up on a weird whatever the the app is. >> Mhm. >> So she loads up around $80 here. >> Okay. >> And right here, Cassandra. >> Okay. >> And then she immediately does a refund. >> Okay. >> I put a wrong paper here. >> How much money total? You say >> all I total up is 2,250 now. >> 2250. >> The one we had the record for >> last 3 months. >> The last 3 months. >> Yeah. >> Sometimes she d So >> So you want to get the footage? >> Yes. >> And then for example 200 here. >> How would I do that? >> How would I do that? >> So So So 200 here. She loads up 200 gasoline right here. 942. 942. Okay. >> In the morning. >> Okay. >> But there's no customer standing in the front. She's leaving. >> Is she here now? >> She's supposed to be Well, she's supposed to come and join us for a shift at 10:00. >> 10:00. Okay. >> But I doubt if she's going to come in because she knows that she messed up. >> But who knows? She may not. She's doing this habitually and she's a professional. Looks like >> How you doing? >> There you go. [music] Um, was there an issue with the with the gas? >> No, I didn't have an issue with that. >> Nothing happened with the gas? >> No. A guy came in and he was going to get gas, but then I hit cash and then he just pay. >> Okay. >> But then I didn't have an issue. >> Nothing. Right. Machine all worked fine. Everything was fine. Right. >> Yeah, I know. >> Mhm. Um, so I am almost $300 short. >> How much? >> $300. >> What? >> You were working last night, right? >> I wore it yesterday. >> Yesterday morning, right? I'm talking morning. >> So, anything with the with the power, anything that happened, you remember? >> Nothing. No. >> We're doing an investigation on behalf of 7-Eleven. So, they they feel something happened between what he was just asking you about. >> Um, so now I'm going to interview you and I'm going to see if you're willing to talk to me, of course, about it. You want to talk to me knowing these rights? >> Um, I don't have nothing to say. >> Okay. So, >> we're going to have to ask you some questions. >> We're going to have to ask you questions. And you guys, are you willing to answer those questions without a lawyer or you want to >> Um, I'm willing to answer. >> Okay. All right. So basically um he called us cuz obviously like you'll send you there's some money missing some transactions that was going on um while you're on shift. All right. So can you elaborate on that what's going on with that with those transactions that he was talking about? >> Um well I'm not sure. Like I said it wasn't nothing that really too much happened. Like I've been gone for a while so coming back uh it was like only only mistake that what is it? >> No go ahead. Only mistake that I can think of is, you know, like when we ring up stuff and you hit uh cash out, then you have to redo it, like refund it or whatever the case is. But other than that, I didn't have no issues yesterday. Like don't get me wrong, um I forgot like how to do the gas thing, but even still with that, it wasn't the lady that was here, she helped [snorts] me, but it wasn't nothing big. >> Okay. So, explain to me how that works a little bit, the gas situation. Like, so a customer comes in and they say they want to put whatever amount of money for gas, correct? And then how does that work on your side? >> Well, when they come in and get gas, like we ring it up, we hit gas sales. Um, sometimes moving fast and stuff like that, uh, you know, you can either cash it out or however it go, but you also got to make sure you do it on the actual other side of the computer. But like I said, I didn't have no issues to where nothing came about as if it was needed. So, I'm not sure. >> Okay. Um Okay. So, when I was talking to um Mr. uh the owner um he was telling me that he has video footage all right of you trying to select do a transaction for gas >> but there is no customers at at the counter at on those times. So >> now I know I did go in like if it's money left on the thing, we take like we clear it out. We hit the before we close down, we hit the thing, we close it out, we come back to the register, we refund it, we put in a brown bag, but I don't see where I went to the gas. I don't know like I don't know where I went to the gas and it wasn't a customer in front of me. If that makes sense. I elaborate a little bit on that cuz I'm not >> um So like you saying he showed video footage of me going to the >> Yeah. Like you're in the cash register like doing a transaction for gas but then you cancel it out right away but then there's money missing. Like he was saying he was missing $300. So how does >> like I said I'm not sure because I didn't have no issues really too much yesterday with anything. Like I had that one incident, but not to where it had anything to do with gas or anything like that. Somebody did come in and pay >> um and then I made a mistake and hit cash, but I redid it to where he paid with his card and then I remember to refund it. But other than that, I don't I don't recall, you know, messing up or doing anything to where it would be $300 short. >> Okay. You being truthful? >> I am. >> You are being truthful. >> I am. >> Understand it. to what? >> So she scann the the app. >> The app. >> Yeah. >> So is there like a piece of paper there that she scans? >> The phone. >> Oh, her phone. >> Cash app. >> Okay. Cash app. [music] >> So her phone has a cash app. >> That's a phone right here. >> Okay. And she uses that scanner to scan the app and transfer money from. She just load up the cash app without putting the cash and the cash will just that make sense. So if you come to me, okay, I'll tell you one thing. You have a cash app. >> Come to me. Hey, I need $200 loaded on my computer on my on my cash app. >> Okay. >> So I I said, "Okay, let me have the cash. >> I'll take $200 from you. I'll scan the barcode." >> Okay. >> And I'll take that and then and the money gets loaded up through the computer system. And so you don't have to carry the cash. It's like you can use it anyway you want to use it. >> Oh, okay. Okay. >> That's what it's like a like a loading up the car. How much total was it >> in all the transactions since I did it? From around $2,215. That's what you're short. >> That's short that much money. That's what she That's what she has you at cash register by yourself scanning. Is it a phone? Cuz I'm trying to figure this out. >> Yes. >> Scanning your phone. I didn't I didn't scan my phone. Like don't get me wrong. Sometimes I put in a number so that we have more rewards, but I didn't scan my phone. >> The video shows you doing it. I have 15 videos shows you doing it. And then next transaction you cancel the gas. So that makes no sense. We I've never seen this happening. Obviously, I'm losing money every time you do that. You >> want to show the video? >> Yeah. Are you going to show me the video? >> Because I have I have the videos. I have the quotes from 7-Eleven. 7-Eleven reported that to me, too. They're losing money left and right. Otherwise, I've never brought all these people here just to find out. It'll be easier for us. So, if you can just let me know and I'll we'll go our way. But tell me what was going on. I mean, you don't want to want to make it for longer. You can deny as much as you want. Yesterday, I personally I didn't I didn't I didn't do anything as far as I didn't do anything yesterday. I like I said, I cleared out the gas. I cleared out to where um like like you said, we go to the thing and clear it out and come back, but other than that, no, I did I didn't I didn't do anything yesterday. >> How about the days prior? >> I've uh I've loaded I loaded money to cash out one time before I have, but other than that, I have not. You load in money to see I'm just trying >> like I personally loaded money for cash app. >> I don't get it either. >> Okay. So you load >> what you mean you can't you loaded money to cash app >> like if I needed like being that it's just like me here or whatever I would I have once loaded money to my >> Did you steal any money from the second? >> No. >> So if you're loading up the cash in the cash app will you put the money in the register? >> Yes. >> Why will you do that? Because I'm short here. My question is employees don't do it up their own cash app. >> Correct. >> So why are you doing it? >> That's the reason why you're doing it. Why were you doing >> I mean I did it that time because I needed the money but other than that that was it. >> So you needed the money but you didn't put So you didn't have the money then you loaded up but you never informed me did you? >> No. >> Okay. And uh I should have told you I would help you out. So how much money was that? >> Um it was $200. >> Did you take the $200? >> Upload it to the cash app. >> So it's like digital currency to the cash app. Instead of taking the money, the actual money, she loaded it to her phone. >> That is correct. >> Okay. >> Because she needed it times on top. Yeah. you know. So, >> but yesterday I did not I did not load any money for cash. >> When was what day was that that you actually uploaded the >> um I'm not sure. >> I'm not sure what day it was. >> A month ago, two months ago when I was here last week. >> It was probably last month. >> Sorry. >> I'm I'm pretty It was probably last month, but it wasn't >> last month. The beginning of the month. >> Um I'm not sure. It probably was in the beginning. >> So, you loaded up because you needed the money, but you didn't call anybody else. >> And that's it, right? >> That's it. >> The one time. >> Yes. >> What video was that from that you showed us? >> What What day was that? The video. We went back. Can >> you pull that video up for me? What what shift was that? Morning, evening. What was that? When you >> um I'm not sure >> you know you know I have always liked you. Okay. And I always if you told me I said okay fine no problem when your paycheck comes you can give it back to me. I will always help you out. Right. >> Right. >> I got you gifts when I went to this India and just came back. I have gifts for you for all my staff. So I just want to know if you really need the money. Why will you not tell anybody? I have Alex here. I have myself here. Is it Let me ask you one more time. Is this the only time you did it or >> Yes, that's the only time. >> I'm not going to ask you again. >> Okay, that's fine. >> Is this the only time you did it? >> Yes, it is. >> Okay. >> And how much money was it? >> $200. That's ask for her. This was the thing from yesterday. >> That's you, correct? >> Mhm. >> There's no customer, by the way. You can zoom out if you want to see. >> Okay. There's no customer. So, what are you doing there? That's probably when I added the number. >> There's no number. >> Yes. When you when you type in the rewards number >> customer, >> I know that, but I'm saying when you do the rewards number and you lean over and you hit yes to sign in a number. So, you know how we put in the rewards. >> So, until you're not ringing up anybody, >> right? But I'm activating the number. >> Why though? >> Because they tell us not to use our own phone numbers. So through free time or when it's not really >> when when the customer comes, that's what you do. This is 1046. >> Mhm. >> Okay. You loaded up a card for 1046 at $300. >> So is there any reason why she should be touching that cash register without a customer present? >> There's no need. >> Like even if you go to the gas and when we clear it out and come back, we refund it and put it in the refunding ma'am. >> Right. But at the same time, when you I personally when we don't have when you're doing the rewards number, you tell us to stop using our phone numbers cuz they record it. >> You're talking two different things, ma'am. I'm talking about No. So, >> no. I I know. >> Again, I'm telling you, if you tell us the truth, you go our way, >> right? >> I I need you to be honest with us, okay? Cuz if you're not honest, I'm going to pull all the footage and we're going to get detectives involved and it's going to You need to be honest. >> What were you doing in this picture? >> Why are we touching the screen? I was refunding gas and voting on cash app. >> I don't feel like you're being honest with me. >> I'm being honest. I refunded the gas. >> Okay. >> After I refunded the gas, I activated a number and I did load a cash app. >> You loaded a cash app? >> Yes. >> That's for you personally? >> No. >> Why'd you load the cash app? >> For the money. >> For you personally? >> Yes. For your Okay. Okay. How long has that been going on for? >> Just that time and then the last time which was a month. >> See? >> Okay. I need you to be honest. >> Okay. >> How long has this been going on for? >> Just last month and then now. >> Okay. So, this has been going on since last month? >> Yes. But I haven't I only done it twice. Well, three times. >> Okay. When was the third time? >> I'm not sure. It was last month as well. cuz 7 is involved in this. >> What you say? >> 7-Eleven is involved in this. So that's why I'm telling you, please >> I understand. >> Tell us the whole thing and we move. >> I understand. >> Load up. You have too much weight on your shoulder. Just let us know. We go from there. So >> how many times? An idea. >> Three. >> Three times. >> Three times. >> How much money? Um, two two and then the three. >> So 700 700. >> You're missing how much? >> $2,250. >> No. >> You have done You have done more than 15 times. >> No. >> You want me to show you? >> Mama, I have cameras. You want me to show you? 300 loaded. It has 300. This is just yesterday. All right. Put them in the front. She's pregnant. >> Yeah. >> Did you get dropped off here? >> You have anything on you now? >> No. Everything is up front. regular uh regular 30 or